Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
3940–25K
13425–50K
8750–75K
6275–100K
64100–150K
9150K+
750 reports with mileage · 888 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 800 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 457 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 340 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
40 crash reports19 fire reports22 injury reports
What owners actually said
1,638 reports
Mileage unknown · Oct 5, 2023
Electrical System
While sitting in a parking lot waiting for my children after school my vehicle went from running to dead. No warning lights just dead. As this had previously happened to me I found someone to jump may car and it started right up. It is as if the battery just dies and the car shuts off but nothing works. BUT when I had the batte…
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While sitting in a parking lot waiting for my children after school my vehicle went from running to dead. No warning lights just dead. As this had previously happened to me I found someone to jump may car and it started right up. It is as if the battery just dies and the car shuts off but nothing works. BUT when I had the battery checked it was found to be in good working order.
NHTSA ODI #11548481
Mileage unknown · Oct 5, 2023
Electrical System
While stopped at a stop light the car just died, no warning lights. It just went from running to dead. I was blocking a lane of traffic and could not put the car in neutral as nothing was working. I had to call for police assistance due to traffic and being in a vulnerable position, he was able to manually put the car in neutral…
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While stopped at a stop light the car just died, no warning lights. It just went from running to dead. I was blocking a lane of traffic and could not put the car in neutral as nothing was working. I had to call for police assistance due to traffic and being in a vulnerable position, he was able to manually put the car in neutral and push me onto the grassy median to wait for a tow truck. After I had my car towed home I was able to jump start it with jumper cables.
NHTSA ODI #11548479
Mileage unknown · Oct 4, 2023
Air BagsPower TrainUnknown Or Other
Questions answered in order: Major component glitch, messages for most components appeared on screen, Air bag, Transmission, zero speed, annunciator alarming, will try to duplicate and take pictures. Car stalled in road as driving. In process No indication prior to failure, all at once.
NHTSA ODI #11548161
12,000 miles · Oct 3, 2023
Steering
The contact owns a 2019 Jeep Cherokee. The contact stated while driving approximately 60 MPH, the steering wheel was pulling to the right and the left. The contact stated that the movement was very slight; however, the failure required corrective steering to maintain the position in the lane. The contact stated no warning light …
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The contact owns a 2019 Jeep Cherokee. The contact stated while driving approximately 60 MPH, the steering wheel was pulling to the right and the left. The contact stated that the movement was very slight; however, the failure required corrective steering to maintain the position in the lane. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, but the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 12,000.
NHTSA ODI #11548047
Mileage unknown · Sep 30, 2023
Power Train
Ptu transfer case failing at only 79k miles may case other issues
NHTSA ODI #11547441
Mileage unknown · Sep 29, 2023
Service Brakes
The electronic parking brake came on while turning slowly. It triggered an error code in the Shift Solenoid A Control , error code P0973. When I turn off the car, wait then turn it on again, it works fine. This has been happening for about 2 years every few months. I took it to the deal when it happen a few months ago, but they…
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The electronic parking brake came on while turning slowly. It triggered an error code in the Shift Solenoid A Control , error code P0973. When I turn off the car, wait then turn it on again, it works fine. This has been happening for about 2 years every few months. I took it to the deal when it happen a few months ago, but they couldn't reproduce it. It happens randomly. The vehicle has not been inspected for this occurrence. There were no warning lights or messages prior to it happening.
NHTSA ODI #11547348
Mileage unknown · Sep 29, 2023
Power Train
Ptu transfer case failed ad leaking 79k miles obviously it’s pre-failure. Girl friends car in shop for same reason and others online stating same issues as the 2014 recalls
NHTSA ODI #11547330
Mileage unknown · Sep 26, 2023
Air Bags
I know there is a recall for the air bags and my air bag light came on and said service airbag’s system. I read y’all’s article that says keep a watch on my dash board and this is a safety concern and very dangerous if i wreck or someone wrecks into me and my airbags don’t go off.
NHTSA ODI #11546565
Mileage unknown · Sep 24, 2023
Service Brakes
One day as I was leaving out of a store parking lot I pulled into oncoming traffic and my emergency brake automatically turned on and stopped me in the middle of the road. This situation was extremely hazardous for me and my [XXX]. I am now aware that the emergency brake automatically engages if your car is not secured (door(s) …
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One day as I was leaving out of a store parking lot I pulled into oncoming traffic and my emergency brake automatically turned on and stopped me in the middle of the road. This situation was extremely hazardous for me and my [XXX]. I am now aware that the emergency brake automatically engages if your car is not secured (door(s) is still open). I believe this feature is very dangerous and should be fixed immediately. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11546285
Mileage unknown · Sep 21, 2023
Unknown Or Other
I was driving down I-55 S in Marion, Arkansas on 21 September 2023 at 620 in the morning headed towards Memphis when I heard a crack and glasses shattering above my head. I knew my sun roof had to have been broken. I pulled over and opened the automatic shade and my entire sunroof had been shattered. The inside of my car was com…
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I was driving down I-55 S in Marion, Arkansas on 21 September 2023 at 620 in the morning headed towards Memphis when I heard a crack and glasses shattering above my head. I knew my sun roof had to have been broken. I pulled over and opened the automatic shade and my entire sunroof had been shattered. The inside of my car was completely covered in glass. There was no object that I saw that could have done this, it was roughly 65F outside, at 620am, with clear skies. I had to drive back to my boyfriends house in Marion to leave the car in his driveway and call my insurance company to file a claim and reserve a rent a car. There is still glass shards sticking out of the sunroof, which I cannot remove without injuring myself or furthering damaging the roof. The car is currently available for inspection and hasn’t not been inspected. There was no warning signs. I had opened my sunroof just last week and had no issues, there wasn’t any cracks or damages. I was driving roughly 70 mph and had several cars around me including a semi trailer, had I not had my shade closed I would have been covered with glass and may of gotten glass in my eyes which would have impacted my ability to see and may have caused an accident.
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Consequence & remedy
Consequence: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence & remedy
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Additional source detail variants (2)
Steering:rack And Pinion:rack
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Steering:rack And Pinion:pinion Shaft
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Consequence & remedy
Consequence: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Consequence & remedy
Consequence: In the event of a crash, the seat may move, increasing the risk of injury.
Remedy: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Consequence & remedy
Consequence: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of crash.
Remedy: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Consequence & remedy
Consequence: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Consequence & remedy
Consequence: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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