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2019 Jeep Cherokee

Owner reports · Recalls · Investigations

More warning signs than most Cherokee years

Owner complaints for the 2019 Jeep Cherokee are substantially higher than the model-year median of 113.

About this comparison →

When problems were reported

Mileage at the reported incident

750 reports with mileage · 888 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 800 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 457 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 340 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

40 crash reports19 fire reports22 injury reports

What owners actually said

1,638 reports
Mileage unknown · May 1, 2024
Engine

Engine oil cooler cracked allowing oil to be leaked onto the ground, all over vehicle, and also back flowing into the radiator. This is a know problem due to the fact that oil cooler is plastic. This issue is a potential fire hazard and could contaminate the ground. The issue is hard to locate.

NHTSA ODI #11586259

Mileage unknown · Apr 30, 2024
Power Train

Received a 'Service 4WD' message this week. Shortly after, the car would not accelerate in coordination with the accelerator. ODB-II code shows that the PTU unit needs to be replaced. I am unsure as to why the vehicle date of manufacture limits my vehicle from participating in recall 23V302. Please expand or add a new recall…

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Received a 'Service 4WD' message this week. Shortly after, the car would not accelerate in coordination with the accelerator. ODB-II code shows that the PTU unit needs to be replaced. I am unsure as to why the vehicle date of manufacture limits my vehicle from participating in recall 23V302. Please expand or add a new recall to cover all affected vehicles?

NHTSA ODI #11586171

Mileage unknown · Apr 26, 2024
Unknown Or Other

Car keep having warning messege unable to start was told by different they are aware of this problem and car keep stalling out

NHTSA ODI #11585452

Mileage unknown · Apr 22, 2024
Electrical SystemService Brakes

When in stop and go traffic, and in a stopped position at the time the screen flash parking brake and the car was unable to move forward. Had to put the car in park, and back into drive before it was able to move. The other incident occurred when the vehicle was backing up, and the accelerator was being pushed the car slammed o…

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When in stop and go traffic, and in a stopped position at the time the screen flash parking brake and the car was unable to move forward. Had to put the car in park, and back into drive before it was able to move. The other incident occurred when the vehicle was backing up, and the accelerator was being pushed the car slammed on the brakes and said parking brake again on the screen. The car does have rear collision warning, however it does not brake automatically. Incident is not able to be reproduced and was inspected by a Jeep dealership which found no issues. Car does not show any additional symptoms.

NHTSA ODI #11584609

50,000 miles · Apr 19, 2024
Power Train

The contact owns a 2019 Jeep Cherokee. The contact stated while driving at various speeds, the transmission was skipping gears. There was no warning light illuminated. The vehicle was taken to the dealer, where the failure could not be duplicated. Additionally, the contact stated while driving 75 MPH, the vehicle decelerated uni…

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The contact owns a 2019 Jeep Cherokee. The contact stated while driving at various speeds, the transmission was skipping gears. There was no warning light illuminated. The vehicle was taken to the dealer, where the failure could not be duplicated. Additionally, the contact stated while driving 75 MPH, the vehicle decelerated unintendedly and failed to respond while depressing the accelerator pedal. There was no warning light illuminated. The contact was able to pull to the side of the road. The contact attempted to resume normal driving, but the vehicle failed to respond while depressing the accelerator pedal. The vehicle was diagnosed by a nearby transmission mechanic, who determined that the transfer case had failed, and the failure was related to an unknown recall. The vehicle was towed to the dealer, where it was diagnosed that the Power Transfer Unit (PTU) needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and several cases were opened. The failure mileage was approximately 50,000.

NHTSA ODI #11584029

Mileage unknown · Apr 18, 2024
Engine

What component or system failed or malfunctioned, and is it available for inspection upon request? Engine, yes. has not been repaired yet While driving on the freeway between Phoenix and Flagstaff at around 75mph (speed limit). The engine completely failed causing me to have to pull over to the side of the road on a hill, luc…

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What component or system failed or malfunctioned, and is it available for inspection upon request? Engine, yes. has not been repaired yet While driving on the freeway between Phoenix and Flagstaff at around 75mph (speed limit). The engine completely failed causing me to have to pull over to the side of the road on a hill, luckly there was enough of a shoulder on the road to pull off safely and await a tow. Car would not start after the engine failed. Upon towing the car to a dealership I was informed that they found metal through the engine and it will require the engine to be replaced. Engine type 2.0L turbo Milage: ~46k

NHTSA ODI #11583909

Mileage unknown · Apr 18, 2024
Unknown Or Other

Car stalling while driving or turning happens when I come off the freeway has only happened twice but my engine stalls both times and it takes about 30 seconds to a minute for me to regain power to continue driving

NHTSA ODI #11583769

59,400 miles · Apr 17, 2024
Engine

The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving at approximately 75 MPH, the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to a local independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was then towed to a local deal…

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The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving at approximately 75 MPH, the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to a local independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was then towed to a local dealer where it was diagnosed that there was an oil leak into the engine causing two cylinders to fail. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,400.

NHTSA ODI #11583471

125,000 miles · Apr 10, 2024
Power Train

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle failed to restart. The vehicle was towed to a dealer where it was diagnosed with power transfer unit (PTU) failure. The manufacturer was made aware of the failure. The failu…

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The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle failed to restart. The vehicle was towed to a dealer where it was diagnosed with power transfer unit (PTU) failure. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

NHTSA ODI #11582238

Mileage unknown · Apr 4, 2024
Power Train

Rear differential cracked and ring falling off. It was noticed when vehicle was receiving a wheel alignment. My safety was put at risk because if ring fell off while driving my car would not move. Issue was confirmed by Goodyear and Burritt Motor Jeep dealer. Differential was replaced today 4/4/24. Was told by both establishmen…

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Rear differential cracked and ring falling off. It was noticed when vehicle was receiving a wheel alignment. My safety was put at risk because if ring fell off while driving my car would not move. Issue was confirmed by Goodyear and Burritt Motor Jeep dealer. Differential was replaced today 4/4/24. Was told by both establishments that this is an issue with the vehicles and have repaired several.

NHTSA ODI #11581177

Official recalls

11

26V290000 · Power Train

May 7, 2026

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Consequence & remedy

Consequence: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

25V011000 · Power Train

Apr 29, 2025

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Consequence & remedy

Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

19V637000 · Steering:rack And Pinion:pinion Shaft; Steering:rack And Pinion:rack

Aug 29, 2019

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence & remedy

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Additional source detail variants (2)

Steering:rack And Pinion:rack

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Steering:rack And Pinion:pinion Shaft

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

19V449000 · Air Bags

Jun 13, 2019

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.

Consequence & remedy

Consequence: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.

19V248000 · Seats

Mar 28, 2019

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.

Consequence & remedy

Consequence: In the event of a crash, the seat may move, increasing the risk of injury.

Remedy: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.

18V917000 · Electrical System: Instrument Cluster/panel

Dec 20, 2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

Consequence & remedy

Consequence: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.

Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.

18V739000 · Power Train:automatic Transmission

Oct 19, 2018

Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.

Consequence & remedy

Consequence: A vehicle stall can increase the risk of crash.

Remedy: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.

18V523000 · Service Brakes, Hydraulic:foundation Components:disc:caliper

Aug 9, 2018

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence & remedy

Consequence: A reduction of braking performance can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

18V524000 · Electrical System:wiring:front Underhood

Aug 9, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Consequence & remedy

Consequence: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

18V492000 · Power Train:automatic Transmission

Jul 26, 2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

Consequence & remedy

Consequence: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

18V344000 · Engine And Engine Cooling:engine

May 25, 2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.

Consequence & remedy

Consequence: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.