2019 Jeep Cherokee

Delamination of the console screen. Due to this delamination the vehicle has "ghost" called s.o.s. (911) and other people multiple times. it frequently changes radio stations (not a big deal) While driving on the highway has put the rear view camera on screen randomly. which has been a very scary distraction. It has also changed from a/c to heat (also not a big deal) The biggest safety issues are the dialing of 911 and the rear view camera turning on. This will happen even if I turn off the screen completely. I have brought this by a dealer. they say it is a common issue. I have also brought it by a private auto mechanic. They also say it is common, but that its not usually as bad. I first noticed the delamination when I purchased the vehicle at a dealer, I thought it was just the screen protector lifting. It has progressively gotten worse. There are multiple reports on this when i have googled the issue. There have been multiple times this has happened. I will put the most recent of dates, because that was the worst, and I haven't driven it since, since I'm afraid of having an accident.

There has been a safety recall issued since January 16, 2025. Today's date is August 11, 2025. To this date there is still no remedy available. I own two Jeeps with this same recall as part of my business. I am losing close to $3,000 in revenue per month between the two. I'm quickly approaching lost revenue of $21k. Is there a time requirement for manufacturers to address their safety recalls? Seven months is far too long. Thank you.

What component or system failed or malfunctioned, and is it available for inspection upon request? UNKNOWN; believe it may be something with the suspension or possibly the transmission. Their is a chirping sound when making a low speed (15 MPH or so) turn more prominent when making turn up a hill. Sounds can also sometimes be replicated when letting off the accelerator and getting back on it again which is why I believe may be a transmission issue. How was your safety or the safety of others put at risk? UNKNOWN Has the problem been reproduced or confirmed by a dealer or independent service center? It has not yet been reported. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? I did have the Service AWD light illuminate a while ago but it shut off when vehicle was restarted.

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000(Power Train); however, the part to do the recall repair was unavailable. An unknown dealer was contacted and confirmed that the recall parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle jerked abnormally. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.

I have a 2019 Jeep Cherokee, on August 6th around 545AM, while on Highway 70E In Maryland, my Transfer Case completely seperated itself (Per Repair Shop). I immediately pulled over, there was lots of smoke. Roadside Assistance towed my Vehicle to repair shop. Repair Shop and Jeep Dealership have told me that the Transfer Case won't be in for approximately 2 Months, due to the Large Quantity on Order for the 2019 Jeep Recall, however my VIN was not on this Recall and clearly this is a known issue. Since this is a known issue, and so many being on Order, why is my VIN not apart of the recall and since it just completely separated causing a huge sudden safety issue, what needs to be done to add this to the Recall?

My car started making a grinding noise when making a sharp right hand turn. I took this to a garage and was told the PTU is faulty. I have since found out there was a recall for this on Jeeps manufactured until Feb of 2019. Mine was manufactured in March of 2019 and has the same issue as in the recall. The PTU has been ordered but is on back order. If possible, please look into expanding the dates of manufacture for this recall as I know of 2 other Jeep Cherokees one of which was manufactured the same time as mine that have this same issue.

The Power Transfer Unit and Transfer Case Assembly failed, it is currently available for inspection. The vehicle experienced unexpected loss of motive power at highway speed, additionally there was a noticeable front-end vibration and resulting dangerous change in drive quality. Finally, there was a loss of park function. The vehicle problem was confirmed at the dealer and is currently waiting a complete replacement of the Transfer Case and Power Transfer Unit. There was no warning prior to the problem, the Service 4WD warning lamp did not illuminate until approximately 1 week after the problem. Immediately after the initial front-end vibration and loss of power I took the vehicle to a mechanic, and they couldn't replicate the issue. It was determined the brake pads could have caused the vibration. Upon the second incident and when the service 4WD light came on I took the vehicle to the dealer where the service department determined it was the transfer case and PTU.

Jeep power transfer unit failed while driving. Vehicle cannot be driven safety. I had to quickly move to the shoulder of the road. Vehicle can only be driven at 10 mph or less. Chrysler Group (Stellantis) admits the part is defective and had a campaign to replace. I have been without use of the vehicle since the end of May and Jeep keeps the part on backorder.