NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
69 reportsClear category filter91,315 miles · May 31, 2011
Suspension
WHILE DRIVING ON A STRAIGHT, SMOOTH SECTION OF INTERSTATE HIGHWAY MY WIFE AND I HEARD A VERY LOUD BOOM, AS IF WE HAD HIT A LARGE ROCK OR SOMETHING. THERE WAS NO VIBRATION THAT AN IMPACT WOULD HAVE CAUSED. WE DIDN'T KNOW WHAT HAD CAUSED THE NOISE. 2004 HYUNDAI, SANTA FE DROVE FINE. TWO DAYS LATER, WHEN MAKING A LOW SPEED RIGHT TU…
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WHILE DRIVING ON A STRAIGHT, SMOOTH SECTION OF INTERSTATE HIGHWAY MY WIFE AND I HEARD A VERY LOUD BOOM, AS IF WE HAD HIT A LARGE ROCK OR SOMETHING. THERE WAS NO VIBRATION THAT AN IMPACT WOULD HAVE CAUSED. WE DIDN'T KNOW WHAT HAD CAUSED THE NOISE. 2004 HYUNDAI, SANTA FE DROVE FINE. TWO DAYS LATER, WHEN MAKING A LOW SPEED RIGHT TURN, THE RIGHT FRONT TIRE BLEW OUT. WHEN THE TIRE WAS REMOVED IT WAS DISCOVERED THAT THE COIL SPRING HAD BROKEN, MADE CONTACT WITH THE TIRE AND RIPPED IT ABOUT THREE QUARTERS AROUND COMPLETELY THROUGH. AFTER RESEARCHING THE TOPIC I WAS APPALLED AT HOW MANY COMPLAINTS THERE WERE ABOUT BROKEN SPRINGS ON 2004 SANTA FES. IT SEEMS TO BE A RECURRENT PROBLEM WITH THIS VEHICLE AND SHOULD BE RECALLED. IF THE SPRING HAD RUPTURED THE TIRE WHEN IT APPARENTLY BROKE, ON THE HIGHWAY I HESITATE TO THINK WHAT WOULD HAVE HAPPENED, OR HOW MANY LIVES WOULD BE AT RISK. I BELIEVE IT IS TIME HYUNDAI STEPPED-UP AND RECALL THE SPRINGS. *TR
NHTSA ODI #10403937
Mileage unknown · May 17, 2011
Suspension
2004 HYUNDAI SANTA FE. CONSUMER STATES WHILE PULLING OUT OF THE DRIVEWAY, THE DRIVERS SIDE FRONT COIL SPRING BROKE, POKING A HOLE THROUGH THE SIDEWALL OF AN 8 MONTH OLD TIRE *TGW
NHTSA ODI #10401885
43,389 miles · Apr 22, 2011
Suspension
ON APRIL 21, 2011 WENT TO BACK SUV OUT OF MY DRIVEWAY WHEN THE FRONT LEFT TIRE WENT FLAT. AFTER REMOVING THE TIRE FOUND TIRE HAD A HOLE ON INSIDE WALL OF TIRE . THIS WAS CAUSED BY THE COIL SPRING PROTRUDING OUT. UPON FURTHER INSPECTION FOUND THE COIL SPRING BROKEN. THE CAR HAD TO BE TOWED TO A REPAIR SHOP. I FEEL VERY LUCKY THI…
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ON APRIL 21, 2011 WENT TO BACK SUV OUT OF MY DRIVEWAY WHEN THE FRONT LEFT TIRE WENT FLAT. AFTER REMOVING THE TIRE FOUND TIRE HAD A HOLE ON INSIDE WALL OF TIRE . THIS WAS CAUSED BY THE COIL SPRING PROTRUDING OUT. UPON FURTHER INSPECTION FOUND THE COIL SPRING BROKEN. THE CAR HAD TO BE TOWED TO A REPAIR SHOP. I FEEL VERY LUCKY THIS DID NOT HAPPEN WHILE DRIVING AT A HIGH RATE OF SPEED. *TR
NHTSA ODI #10397097
98,000 miles · Apr 18, 2011
Suspension
I WAS TRAVELING DOWN THE HIGHWAY AT 70MPH WHEN, ALL OF A SUDDEN, I HEARD A BANG AND THE CAR VEERED OUT OF CONTROL. IT WAS A TERRIFYING EXPERIENCE. I REGAINED CONTROL OF THE CAR I WAS ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD TO INVESTIGATE AND I NOTICED THAT THE COIL SPRING BROKE. THE FOLLOWING DAY I BROUGHT MY VEHICLE TO T…
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I WAS TRAVELING DOWN THE HIGHWAY AT 70MPH WHEN, ALL OF A SUDDEN, I HEARD A BANG AND THE CAR VEERED OUT OF CONTROL. IT WAS A TERRIFYING EXPERIENCE. I REGAINED CONTROL OF THE CAR I WAS ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD TO INVESTIGATE AND I NOTICED THAT THE COIL SPRING BROKE. THE FOLLOWING DAY I BROUGHT MY VEHICLE TO THE HYUNDAI DEALER AND THEY CHARGED AN OUTRAGEOUS AMOUNT TO REPLACE. NOT VERY LIKELY THAT I WOULD PURCHASE ANOTHER HYUNDAI. *TR
NHTSA ODI #10396609
40,000 miles · Apr 3, 2011
Engine And Engine CoolingSuspension
THE DRIVER'S SIDE COIL SPRING BROKE ON MY 2004 HYUNDAI SANTA FE AT 40,000 MILES. I WAS DRIVING DOWN A STREET AND THERE WAS A LOUD EXPLOSION TYPE SOUND, MY VEHICLE ACTUALLY FELT LIKE IT JUMPED, ALL THE DASH LIGHTS CAME ON AND THE ENGINE DIED. I WRESTLED WITH THE WHEEL TO GET THE CAR OVER TO THE SIDE OF THE ROAD BUT I WAS STILL I…
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THE DRIVER'S SIDE COIL SPRING BROKE ON MY 2004 HYUNDAI SANTA FE AT 40,000 MILES. I WAS DRIVING DOWN A STREET AND THERE WAS A LOUD EXPLOSION TYPE SOUND, MY VEHICLE ACTUALLY FELT LIKE IT JUMPED, ALL THE DASH LIGHTS CAME ON AND THE ENGINE DIED. I WRESTLED WITH THE WHEEL TO GET THE CAR OVER TO THE SIDE OF THE ROAD BUT I WAS STILL IN THE ROAD. THERE WAS A WOMAN IN FRONT OF ME GETTING OUT OF HER CAR WITH A TODDLER AND I CAME CLOSE TO HITTING THEM AS I TRIED TO CONTROL MY TRUCK. I'M SO GLAD I WASN'T GOING FASTER THAN 10-15 MPH. THE REPAIR AGENT SAID HE'D NEVER SEEN THIS HAPPEN AT LESS THAN 100K+ MILES, AND IT TOOK OUT THE BRAKE LINE AND FUEL LINE ON THAT SIDE AS WELL. TOTAL COST WILL BE $1500. AS THE TIMING BELT ALSO NEEDS CHANGING. NOT HAPPY. I SEE MANY OTHER COMPLAINTS OF THIS SITUATION (COIL SPRING GOING ON HYUNDAI SANTA FE AT LOW MILEAGE), BUT I DON'T SEE ANY KIND OF REPARATION OFFERED BY THE COMPANY OR ANY RECALL. THERE SHOULD BE - THIS IS NOT ACCEPTABLE. I'M NOT LIKELY TO BUY A HYUNDAI AGAIN. *TRW
NHTSA ODI #10394086
53,000 miles · Mar 26, 2011
Suspension
I PARKED MY VEHICLE IN A PARKING LOT AT 8AM AND THEN BY 1PM MY COIL SPRING BROKE DESTROYING MY TIRE AND RESULTING IN MY GETTING TOWED. HAD MY COIL SPRING BROKE ON THE HIGHWAY I WOULD HAVE CRASHED *TR
NHTSA ODI #10392936
91,000 miles · Feb 24, 2011
Suspension
WAS JUST PULLING THE CAR DOWN THE DRIVE WAY AND THE FRONT PASSENGER SIDE TIRE BLEW OUT. I STOPPED THE CAR AND A FRIEND WAS GOING TO CHANGE THE TIRE. HE NOTICED THE SPRING HAD BROKEN LOOSE AND PUNCTURED THE TIRE. THE CAR HAD BEEN SITTING IN THE DRIVE WAY FOR 12 TO 15 HOURS BEFORE WE WENT TO DRIVE IT. WE HAD NOT EVEN MADE IT O…
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WAS JUST PULLING THE CAR DOWN THE DRIVE WAY AND THE FRONT PASSENGER SIDE TIRE BLEW OUT. I STOPPED THE CAR AND A FRIEND WAS GOING TO CHANGE THE TIRE. HE NOTICED THE SPRING HAD BROKEN LOOSE AND PUNCTURED THE TIRE. THE CAR HAD BEEN SITTING IN THE DRIVE WAY FOR 12 TO 15 HOURS BEFORE WE WENT TO DRIVE IT. WE HAD NOT EVEN MADE IT ON THE ROAD AND WAS ONLY GOING A COUPLE MILES PER HOUR AND ABOUT 15 TO 20 FEET. WE WERE ON OUR WAY, GOING OUT OF TOWN AND WERE THANKFUL THAT WE DID NOT HAVE THIS HAPPEN GOING 65 MPH ON THE HIGHWAY WERE WE COULD HAVE BEEN HURT OR HURT SOME ONE ELSE. SEVERAL TIMES A WEEK WE HAVE A NEW BORN AND A TWO YEAR OLD IN THIS VEHICLE. THANKFULLY THEY WERE NOT WITH US. THIS FRONT END SUSPENSION PROBLEM NEEDS TO BE LOOKED AT, SOMEBODY IS NOT GOING TO BE AS LUCKY AS WE WERE. FOR US IT WAS THE DRIVE WAY AND NOT DRIVING ON THE HIGH WAY AT A HIGH SPEEDS WITH OUR FAMILY. *TR
NHTSA ODI #10384431
17,552 miles · Feb 22, 2011
Suspension
DRIVERS SIDE COIL SPRING BROKEN. STRUT MOUNT ALSO NEEDED TO BE REPLACED. I BOUGHT THIS CAR NEW IN 2004. AS THE MILEAGE WILL TELL YOU, I DON'T DRIVE IT MUCH. MY CAR HAD BEEN SITTING IN THE DRIVEWAY FOR A COUPLE OF DAYS WHEN I WENT TO GO TO WORK. AS I STARTED BACKING OUT OF THE DRIVEWAY I HEARD A VERY LOUD NOISE WHEN I TURNED…
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DRIVERS SIDE COIL SPRING BROKEN. STRUT MOUNT ALSO NEEDED TO BE REPLACED. I BOUGHT THIS CAR NEW IN 2004. AS THE MILEAGE WILL TELL YOU, I DON'T DRIVE IT MUCH. MY CAR HAD BEEN SITTING IN THE DRIVEWAY FOR A COUPLE OF DAYS WHEN I WENT TO GO TO WORK. AS I STARTED BACKING OUT OF THE DRIVEWAY I HEARD A VERY LOUD NOISE WHEN I TURNED THE WHEEL. I DECIDED NOT TO TRY DRIVING IT. MY HUSBAND TOOK IT TO THE DEALER AND THEY FOUND THE SPRING BROKEN. THEY SAID I WAS NO LONGER UNDER WARRANTY. FORTUNATELY, I WAS NOT DRIVING IT AT THE TIME AS IT COULD HAVE PUNCTURED THE TIRE AND CAUSED A BLOWOUT. SINCE THIS INCIDENT, IT HAS HAPPENED AGAIN, ON THE PASSENGER SIDE. THIS TIME IT HAD BEEN SITTING FOR ABOUT 4 DAYS IN THE DRIVEWAY AND WHEN I WENT TO BACK OUT, I HEARD IT. WE IMMEDIATELY TOOK IT TO A NEARBY GARAGE AND FOUND THE SPRING HAD BROKEN AND WAS RUBBING ON THE TIRE. THIS TIME THE MILEAGE WAS ABOUT 25,000 MILES. HYUNDAI DOES NOT SEEM TO THINK THERE IS A PROBLEM WITH THESE SPRINGS. I THINK IT NEEDS TO BE LOOKED INTO BEFORE SOMEONE GETS KILLED. I DON'T KNOW IF IT IS PERTAINING TO THIS COMPLAINT, BUT I DO WANT TO MENTION THAT AT 27,000 MILES I ALSO HAD TO REPLACE BOTH REAR CONTROL ARMS. THERE SEEMS TO BE A REAL PROBLEM WITH THE SUSPENSION SYSTEM ON THE VEHICLE. PLEASE LOOK INTO IT.
NHTSA ODI #10384928
66,000 miles · Feb 8, 2011
Engine And Engine CoolingSuspension
I TRIED TO START MY 2004 SANTA FE BUT THE ENGINE WOULD NOT TURN OVER (IT CRANKED FINE SO WE KNEW IT WAS NOT THE BATTERY). WHILE IT WAS BEING DRAGGED ONTO THE TOW TRUCK THE DRIVER'S SIDE FRONT TIRE DEFLATED. THE WHEEL DID NOT TURN WHILE BEING DRAGGED UP THE TRUCK RAMP. THE REPAIR SHOP SAID THAT THE FRONT SPRING HAD SNAPPED AND…
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I TRIED TO START MY 2004 SANTA FE BUT THE ENGINE WOULD NOT TURN OVER (IT CRANKED FINE SO WE KNEW IT WAS NOT THE BATTERY). WHILE IT WAS BEING DRAGGED ONTO THE TOW TRUCK THE DRIVER'S SIDE FRONT TIRE DEFLATED. THE WHEEL DID NOT TURN WHILE BEING DRAGGED UP THE TRUCK RAMP. THE REPAIR SHOP SAID THAT THE FRONT SPRING HAD SNAPPED AND TRIGGERED A KILL SWITCH TO THE FUEL LINE WHICH PREVENTED THE CAR FROM STARTING. I NEVER HEARD ANY AWFUL SOUNDS WHILE DRIVING SO THE THE FRONT DRIVER'S SIDE COIL SPRING MUST HAVE SNAPPED WHILE PARKED IN THE DRIVEWAY. THE SPRING NEEDS TO BE REPLACED, AS DOES THE TIRE. *TR
NHTSA ODI #10381163
84,647 miles · Jan 31, 2011
Suspension
I WENT INTO GARAGE TO MOVE MY 2004 HYUNDAI SANTA FE OUT SO MY HUSBAND COULD PUT OUR 2009 HYUNDAI SONATA INTO IT. THE SANTA FE HAD BEEN SITTING IN THE GARAGE FOR ABOUT 4 DAYS UNDRIVEN. WHEN I STARTED TO BACK UP, IT WAS MAKING A LOUD NOISE. I GOT OUT OF THE VEHICLE TO MAKE SURE THERE WAS NOTHING IN THE WAY. NOT SEEING ANYTHING …
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I WENT INTO GARAGE TO MOVE MY 2004 HYUNDAI SANTA FE OUT SO MY HUSBAND COULD PUT OUR 2009 HYUNDAI SONATA INTO IT. THE SANTA FE HAD BEEN SITTING IN THE GARAGE FOR ABOUT 4 DAYS UNDRIVEN. WHEN I STARTED TO BACK UP, IT WAS MAKING A LOUD NOISE. I GOT OUT OF THE VEHICLE TO MAKE SURE THERE WAS NOTHING IN THE WAY. NOT SEEING ANYTHING IN MY WAY, I CONTINUED TO BACK THE SANTA FE OUT TO THE STREET STILL HEARING A LOUD NOISE. MY HUSBAND CAME OVER TO SEE WHAT WAS MAKING THE NOISE AND NOTICED THAT THE WHOLE FRONT PASSENGER SIDE FENDER WAS RESTING ON THE TIRE. UPON RAISING IT WITH THE JACK, HE NOTICED THAT THE FRONT PASSENGER SUSPENSION COIL WAS BROKEN. I EVEN TOOK PICTURES OF IT WHILE IT WAS JACKED UP. THE UPSIDE TO THIS WHOLE THING IS THAT WE WEREN'T DRIVING IT AT A HIGH SPEED WHEN THIS HAPPENED. I'M SURE WE WOULD HAVE FLIPPED THE VEHICLE AND BEEN SERIOUSLY INJURED OR EVEN KILLED. WE HAVE 84,647 MILES ON IT AND WERE ALWAYS VERY METICULOUS WITH MAINTENANCE. WE WILL CALL THE DEALERSHIP TOMORROW, BUT FROM WHAT I CAN SEE, IT LOOKS LIKE AN EXPENSIVE REPAIR. *TR
NHTSA ODI #10379779
Official recalls
3Jul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model Year 2001-2006 Santa Fe vehicles manufactured from March 31, 2000, through February 15, 2006, that are registered and operated, or which were originally sold and registered, in the following 20 salt belt" states and the District of Columbia: Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. The affected vehicles may experience front coil spring corrosion from road salt, causing the coil spring to fracture and make contact with the tire.
Consequence & remedy
Consequence: If the front coil spring fractures due to corrosion it could cause the coil spring to make contact with the tire, possibly puncturing the tire and increasing the risk of a vehicle crash.
Remedy: Hyundai will notify owners, and dealers will inspect and if necessary replace the coil spring, free of charge. The recall began on October 24, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 124.
Mar 16, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.5 LITER V-6 ENGINES, 4-WHEEL DRIVE AND ANTILOCK BRAKING SYSTEMS (ABS), IF THE BRAKE PEDAL IS DEPRESSED AT SPEEDS BETWEEN 3 AND 12 MPH WHEN THE BRAKE PAD FRICTION SURFACES ARE WET, A VIBRATION MAY OCCUR BETWEEN THE BRAKE DISCS AND PADS CAUSING ABS SENSOR ELECTRONIC SIGNAL NOISE TO DEVELOP. AT SPEEDS BELOW 5 MPH, THE ABS SENSOR SIGNAL NOISE MAY CAUSE THE ABS ELECTRONIC CONTROL UNIT (ECU) TO ACTIVATE THE ABS, EXTENDING THE STOPPING DISTANCE.
Consequence & remedy
Consequence: IF AN EXTENDED STOPPING DISTANCE OCCURS, IT COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPROGRAM THE ABS ECU. OWNER NOTIFICATION BEGAN ON MARCH 24, 2004. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
Dec 18, 2003
CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: THE TIRE PRESSURE LABELS DO NOT CONTAIN THE INFORMATION REQUIRED BY THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A CORRECT LABEL AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN ON OCTOBER 29, 2003. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗