2004 Hyundai Santa Fe

The contact owned a 2004 Hyundai Santa Fe. The contact stated that while the son was driving approximately 25 MPH the braking system malfunctioned and when depressing the brake pedal the vehicle did not reduce speed or stop causing the vehicle to crash into the rear of a second vehicle. During the crash, the rear driver-side passenger sustained a lacerated bottom lip and dental and oral injuries. A police report was taken at the scene and the vehicle was towed and later deemed destroyed by the insurance company. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The contact indicated that the vehicle was previously serviced for the same failure by the local mechanic. No further information was available. The failure mileage was 150,000.

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE THE VEHICLE WAS UNDERGOING AN ALIGNMENT, THE INDEPENDENT MECHANIC DIAGNOSED THAT THE FRONT COIL SPRINGS WERE RUSTED, FRACTURED, AND NEEDED TO BE REPLACED. IN ADDITION, THE ABS WARNING INDICATOR ILLUMINATED, THERE WAS AN ABNORMAL NOISE, AND THE VEHICLE WAS UNSTABLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO CAUTIOUSLY APPLY THE BRAKE PEDAL AND, AT TIMES, DEPRESS THE BRAKE PEDAL WITH FORCE TO ENSURE THAT THE VEHICLE WOULD STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V435000 (SUSPENSION) AND 04V131000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE MANUFACTURER ISSUED THREE TSBS FOR THE BRAKES AND THREE TSBS FOR THE SUSPENSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT*JB

WELL MY VEHICLE HAS EXPERIENCED THE ABS ISSUE THAT HAS BEEN RECALLED ON OTHER 04 SANTA FES AS WELL AS THE CORROSION FROM ROAD SALT TO THE COIL SPRINGS. THEY ARE CORRODED AND HAVE COMPLETELY SNAPPED. MY CAR IS WITHIN THE YEARS AND MODEL FOR THOSE RECALLS BUT IT IS NOT INCLUDED IN THAT RECALL,BUT I MY VEHICLE IS HAVING THOSE EXACT ISSUES ADDRESSED IN THE RECALL

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING AT A LOW SPEED, THE BRAKE PEDAL VIBRATED AND MADE AN ABNORMAL SOUND. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, THE STOPPING DISTANCE WAS EXTENDED AND NEARLY STRUCK ANOTHER VEHICLE. THE CONTACT SEARCHED ONLINE FOR RECALLS AND FOUND NHTSA CAMPAIGN NUMBER: 04V131000 (SERVICE BRAKES). THE VEHICLE WAS NOT INCLUDED IN THE RECALL NOTIFICATION. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR HIS VIN AND RECOMMENDED THAT THE CONTACT CALL HIS LOCAL DEALER. THE CONTACT CALLED THE LOCAL DEALER (SCHIMMER FORD LINCOLN HYUNDAI OF PERU, 911 SHOOTING PARK RD, PERU, IL, 61354, 815-224-4500) AND WAS INFORMED THAT THERE WAS NO OPEN RECALL ON THE VEHICLE. THE DEALER ALSO STATED THAT UNLESS THE MANUFACTURER WAS GOING TO REIMBURSE THEIR SERVICES, NO FURTHER ASSISTANCE WOULD BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 179,000.

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING DURING INCLEMENT WEATHER AND ATTEMPTING TO ENGAGE THE BRAKES, THE ABS AND POWER STEERING WARNING LIGHTS ILLUMINATED. IN ADDITION, THE BRAKES MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT BRAKES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V131000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

IN SEPTEMBER 2015 I BEGAN TO HAVE ISSUES WITH THE ANTI-LOCK BRAKING SYSTEM. THE ANTI-LOCK BRAKES ENGAGE WITH NO NOTICE. IT CAN BE PERFECTLY DRY OUTSIDE AND SUDDENLY THEY CONNECT AND START GRINDING. IT CAN HAPPEN AT ANY TIME, EVEN WHEN THE BRAKES ARE NOT APPLIED, WITH NO WARNING, BUT ALMOST ALWAYS WHEN I'M SLOWING DOWN TO LESS THAN 5 MILES AN HOUR. I HAVE CONTACTED HYUNDAI, BUT THEY CLAIM THERE IS NO RECALL FOR THIS ISSUE ON THIS MODEL, THOUGH THERE IS A RECALL FOR THIS EXACT PROBLEM ON OTHER HYUNDAI MODELS. IF THE ANTI LOCK SYSTEM ENGAGES SUDDENLY AT HIGHER SPEEDS (WHICH IT DOES) THIS COULD CAUSE AN ACCIDENT. THE PROBLEM IS GETTING PROGRESSIVELY WORSE AND NOW HAPPENS EVERY TIME I DRIVE THE VEHICLE.