2003 Hyundai Santa Fe

THE RIGHT FRONT ROCKER ARM RUSTED OUT CAUSING THE RIGHT FRONT WHEEL TO NO LONGER BE PROPERLY SUPPORTED. THE LOWER SUPPORT ARM IS NO LONGER FASTENED TO THE FRONT SUPPORT FRAME. THIS CAUSED THE ALIGNMENT TO BE OFF, IMPROPER AND EXCESSIVE TIRE WEAR (REPLACED TIRES WELL BEFORE THE WARRANTY WAS UP). HYUNDAI HAD A RECALL FOR THIS PROBLEM ON OTHER MODELS (FRONT SUB-FRAME) BUT NOT ON SANTA FE'S (ONLY REAR TRAILING ARM WAS INCLUDED IN THE RECALL). WHEN EXPERIENCING ISSUES IN MULTIPLE VEHICLES FOR THE SAME REASON, BUT DIFFERENT LOCATIONS, ALL LOCATIONS SHOULD BE CHECKED AND NOT ONLY THE ONLY THAT IS PROMINENT. A 5 MINUTE ADDITIONAL INSPECTION VS. THE ULTIMATE WORSE CASE SCENARIO OF A DEATH, SEEMS LIKE A NO BRAINER. HYUNDAI KNEW THIS COULD BE A PROBLEM AND REFUSED TO ADDRESS IT. THIS HAS NOW COST US ALMOST $3000 IN REPAIRS THAT COULD HAVE BEEN AVOIDED. THE MECHANIC THAT FOUND THE PROBLEM WILL NOT LET THE VEHICLE BE DRIVEN FROM HIS SHOP, AS IT IS TOO DANGEROUS. THE WORST PART IS IF THAT IF THIS FAILURE HAD OCCURRED WHILE TRAVELING OVER THE HIGHWAY, IT COULD HAVE RESULTED IN A SEVERE CRASH, WHICH AS YOU KNOW COULD RESULT IN SERIOUS INJURY OR DEATH. HYUNDAI WAS NOT INTERESTED IN HEARING ABOUT THE PROBLEM WHEN WE CONTACTED THEM. *TR

DRIVING DOWN THE ROADWAY AT 45 MPH AND VEHICLE THE FRONT END OF THE CAR WAS SHAKING AND MAKING THUMPING SOUNDS. THE STEERING WAS PULLING THE VEHICLE ALL OVER THE ROADWAY. I HAD TO HAVE THE TRUCK TOWED TO THE GARAGE. THE MECHANIC STATED THAT THE CAR CAN NOT BE FIXED DUE TO THE CONTROL ARM RUSTING AWAY FROM THE BODY OF THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION. THE BRAKE PEDAL WAS APPLIED REPEATEDLY; HOWEVER FAILED TO REDUCE SPEED AND CRASHED INTO THE PROCEEDING VEHICLE. THERE WERE NO PERSONAL INJURIES AND A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE SUSTAINED MINOR DAMAGE TO THE FRONT END BUMPER AND WAS NOT TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE BRAKE LIGHT WOULD FLUCTUATE ON AND OFF. THE BRAKE LIGHT WOULD ONLY REMAIN ERRONEOUSLY ILLUMINATED UNTIL THE CONTACT ADDED MORE BRAKE FLUID TO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER ADVISED THE CONTACT THAT THE ABS CONTROL UNIT MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V131000(SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE ), BUT THE CONTACT STATED THAT THE REMEDY FOR THE RECALL DID NOT REPAIR THE FAILURE. THE FAILURE MILEAGE WAS 91,000 AND THE CURRENT MILEAGE WAS 92,000.

TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 15 MPH, THE STEERING WHEEL LOCKED. WHEN THE CONTACT STOPPED THE VEHICLE AND RESTARTED IT, THE STEERING WHEEL UNLOCKED. THE FAILURE OCCURRED TWICE. THE BATTERY AND BRAKE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER STATED THAT THERE WERE NO COMPLAINTS OR RECALLS AND ADVISED THE CONTACT TO BRING THE VEHICLE IN TO BE INSPECTED; HOWEVER, THE CONTACT DECLINED BECAUSE OF THE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 188,987.

THE AIR BAG ILLUSTRATION LIGHT CAME ON ABOUT EIGHT MONTHS AGO, AT FIRST IT GOES ON AND OFF, BUT FINALLY IT STAYED ON A MONTH AFTER THAT. WHEN I TOOK IT IN FOR A MECHANIC TO RUN A DIAGNOSIS TEST, HE COULD NOT FIND ANY ERROR CODE. I ASKED THE DEALER IF THERE WERE ANY RECALLS ON THE AIRBAG, THEY SAID NO AND WANT TO CHARGE ME $99 FOR DIAGNOSIS. *JS

TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE AIRBAG AND TENSION WIRES WERE RESET NUMEROUS TIMES WITHIN THE LAST YEAR, BUT THE FAILURE CONTINUOUSLY RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 156,000.

TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED SHE SMELLED A FUEL ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS CORRODED AND LEAKING FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 105,000. THE CONSUMER STATED DUE TO THE SEVERITY OF THE LEAK FROM THE RUSTED GAS TANK, SHE WAS FORCED TO GET RID OF THE VEHICLE AND HAD TO PURCHASE ANOTHER VEHICLE.

TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE BRAKES WERE BEING REPAIRED AT AN INDEPENDENT REPAIR SHOP WHEN HE WAS INFORMED THAT THE FRONT SUSPENSION SYSTEM WAS RUSTED AND CORRODED. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO AN AUTHORIZED DEALER FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS ASSISTING THE CONTACT. THE FAILURE AND THE CURRENT MILEAGES WERE 153,000.