2003 Hyundai Santa Fe

I WAS DRIVING AN I CAME YO A STOP AN BEGAN TO TURN UP A SIDE BLOCK WEN I HEARD SOMETHING LIKE IT WAS METAL IN MERSL SCRAPPING SO I IMMEDIATELY PULLED OVER AN HAD TO CALL MY MECHANIC TO COME SEE WHAT WAS THAT AWFUL NOISE HE LAYER SHOWD UP LIFTED MY CAR IN THE AIR WHICH HE FOUND A LOT OF CORROSION AN RUST AN MY LOWER ARM CONTROL AN SUB FRAME NEEDING TO BE REPLACED UNDERNEATH MY CAR THATS WHY MY STEERING WHEEL WAS FREEWHEELING

I WAS IN A MINOR ACCIDENT WHEN THE BRAKING SYSTEM FAILED ON MY 2003 HYUNDAI SANTA FE. I COULD NOT STOP THE SUV AND RAN INTO A GUARDRAIL . I COULD HAVE BEEN HURT OR KILLED BECAUSE OF THIS. OTHERS COULD HAVE BEEN HURT OR KILLED. THE DEALERSHIP IN BEAVER FALLS, PA HAS DONE NOTHING FOR THE PROBLEM AND I HAVE BROUGHT IT IN AND THEY SAID THAT MY MODEL IS NOT AFFECTED WHICH I FIND THAT VERY HARD TO BELIEVE. I AM SELLING THE CAR BUT I ALSO WANT TO LET SOMEONE KNOW THAT I AM TAKING IT TO THE DEALER IN THE MORNING TO GET THE COIL RECALLS DONE. IF THE DEALER DECIDES NOT TO DO THAT EITHER AND WITH THE AIR BAG PROBLEM SOMEONE IS GOING TO GET HURT OR MAYBE KILLED DRIVING THIS CAR AND I JUST WANT TO DO MY PART AND I DO NOT WANT A LAW SUIT ON MY SHOULDERS. I WILL GIVE THEM ONE MORE CHANCE TO DO THE RIGHT THING. I HAVE NOT DROVE THE CAR SINCE I HAD THE ACCIDENT AND WANT TO SELL IT AND TO DO SO I AM HAVING IT INSPECTED TOO. ALL THE WORK SHOULD HAVE BEEN UNDER WARRANTY AT THE TIME I HAD THE ACCIDENT ! I GUESS IT MUST BE TO EXPENSIVE TO FIX AND A LIFE DOES NOT MATTER ANYMORE TO ANYONE IN THIS SICK WORLD.

I CALLED HYUNDAI AFTER HAVING AN ISSUE WITH MY REAR TIRE AND JUST PURCHASING 4 BRAND NEW TIRES. THE REAR OF THE VEHICLE LOOKED BENT AND AFTER NOT UNDERSTANDING WHY IT APPEARED THIS WAY I LOOKED UP RECALLS. I WAS GIVEN A RECALL CHAMPAGNE #090 BY HYUNDAI AND TOLD MY VEHICLE WAS COVED FOR REPAIR. I BROUGHT THE VEHICLE (UNSAFELY) DROVE IT 10-15 MPH TO THE LOCATION TO HAVE IT REPAIRED. APPROXIMATELY A MONTH LATE THE DEALER CONTACTS ME AND SAYS THAT MY VEHICLE IS READY FOR PICK UP. I ASK MORE QUESTIONS ABOUT IT AND FIND OUT THAT THEY DID THE FRONT FRAME OF THE VEHICLE AND NEVER EVEN LOOKED AT THE BACK! THE DEALER CLAIMS THE CHAMPAGNE # 090 IS FOR THE FRONT AND THE BACK FRAME IS NOT COVERED. I WENT BACK AND FORTH BETWEEN HYUNDAI AND THE DEALER AND I WAS TOLD BY HYUNDAI IT WAS COVERED BUT THEY NEVER CALLED THE DEALER DIRECTLY. I WAS THEN TOLD BY HYUNDAI I HAD TO WAIT FOR THE REGIONAL OFFICE TO CONTACT ME. I LITERALLY WAITED TILL DECEMBER 16. 2013 AND STILL ENDED UP WITH NO HELP FROM HYUNDAI. I DID RESEARCH AND EVEN BEING TOLD AFTERWARDS THAT HYUNDAI GAVE ME A INCORRECT CHAMPAGNE # I STILL SHOULD OF HAD THE REAR SUB FRAME REPAIRED AND ANY PARTS WHICH IT CAUSED OTHER DAMAGES, FOR EXAMPLE; THE BUSHINGS AND A NEW REAR TIRE. I ALSO HAVE PROOF THAT ALL 2003 HYUNDAI SANTAFE VEHICLES MADE FROM JAN 2003 THROUGH JUNE 2003, WHICH COVERS MY VEHICLE. ANY HELP FROM YOUR COMPANY IS MUCH APPRECIATED SINCE MY TWIN BOYS WHO ARE IN COLLEGE WAS USING THIS VEHICLE. *JS

2003 HYUNDAI SANTE FE GLS - DROVE THROUGH A 2 INCH DEEP PUDDLE. LOST POWER STEERING, BATTERY LIGHT AND BRAKE LIGHT FLASHED THEN A RUBBER BURNING SMELL STARTED. DROVE THE CAR FOR TWO ADDITIONAL DAYS AFTER THE REPAIR SHOP COULDN'T FIND ANYTHING. THEN DRIVING HOME FROM WORK, AIRBAG LIGHT TURNED ON, BRAKE LIGHT TURNED ON BATTERY LIGHT TURNED ON, ALL ANALOG INSTRUMENTS FAILED, TACH FAILED, BRAKING BECAME INCONSISTENT AND ENGINE STARTED MISSING. I DROVE DIRECTLY TO REPAIR SHOP, AS I MADE MY FINAL TURN INTO THE REPAIR SHOP THE POWER STEERING FAILED THEN THE CAR SHUTOFF. EARLY REPORT FROM MECHANIC IS A FAILED ALTERNATOR - MY THIRD ONE IN THE LAST YEAR. I THINK I HAVE A LARGER ELECTRICAL PROBLEM WITH THE CAR, FANS FLUCTUATE IN SPEED FOR THE PAST COUPLE OF YEARS AND EVERY TIME IT RAINS I GET FLASHING BRAKE AND BATTERY LIGHTS. LOSING THE POWER STEERING TWICE IN THREE DAYS IS A LITTLE UNSETTLING... *TR ## VIN FAILED ##

THE RIGHT FRONT ROCKER ARM RUSTED OUT CAUSING THE RIGHT FRONT WHEEL TO NO LONGER BE PROPERLY SUPPORTED. THE LOWER SUPPORT ARM IS NO LONGER FASTENED TO THE FRONT SUPPORT FRAME. THIS CAUSED THE ALIGNMENT TO BE OFF, IMPROPER AND EXCESSIVE TIRE WEAR (REPLACED TIRES WELL BEFORE THE WARRANTY WAS UP). HYUNDAI HAD A RECALL FOR THIS PROBLEM ON OTHER MODELS (FRONT SUB-FRAME) BUT NOT ON SANTA FE'S (ONLY REAR TRAILING ARM WAS INCLUDED IN THE RECALL). WHEN EXPERIENCING ISSUES IN MULTIPLE VEHICLES FOR THE SAME REASON, BUT DIFFERENT LOCATIONS, ALL LOCATIONS SHOULD BE CHECKED AND NOT ONLY THE ONLY THAT IS PROMINENT. A 5 MINUTE ADDITIONAL INSPECTION VS. THE ULTIMATE WORSE CASE SCENARIO OF A DEATH, SEEMS LIKE A NO BRAINER. HYUNDAI KNEW THIS COULD BE A PROBLEM AND REFUSED TO ADDRESS IT. THIS HAS NOW COST US ALMOST $3000 IN REPAIRS THAT COULD HAVE BEEN AVOIDED. THE MECHANIC THAT FOUND THE PROBLEM WILL NOT LET THE VEHICLE BE DRIVEN FROM HIS SHOP, AS IT IS TOO DANGEROUS. THE WORST PART IS IF THAT IF THIS FAILURE HAD OCCURRED WHILE TRAVELING OVER THE HIGHWAY, IT COULD HAVE RESULTED IN A SEVERE CRASH, WHICH AS YOU KNOW COULD RESULT IN SERIOUS INJURY OR DEATH. HYUNDAI WAS NOT INTERESTED IN HEARING ABOUT THE PROBLEM WHEN WE CONTACTED THEM. *TR

TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 15 MPH, THE STEERING WHEEL LOCKED. WHEN THE CONTACT STOPPED THE VEHICLE AND RESTARTED IT, THE STEERING WHEEL UNLOCKED. THE FAILURE OCCURRED TWICE. THE BATTERY AND BRAKE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER STATED THAT THERE WERE NO COMPLAINTS OR RECALLS AND ADVISED THE CONTACT TO BRING THE VEHICLE IN TO BE INSPECTED; HOWEVER, THE CONTACT DECLINED BECAUSE OF THE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 188,987.