2020 Hyundai Elantra

TL* THE CONTACT OWNS A 2020 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE LOSS MOTIVE POWER UPON ACCELERATION. THE CONTACT VEERED TO THE SHOULDER OF THE ROADWAY, TURNED OFF AND RESTARTED THE VEHICLE WHICH RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO LEHIGH VALLEY HYUNDAI (675 STATE AVENUE, EMMAUS, PA 18049, (610) 967-6500) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 2,440. THE VIN WAS NOT AVAILABLE.

11/10/2020 AS I WAS DRIVING I NOTICED A BURNING SMELL COMING FROM THE OUTSIDE OF THE CAR I HAD MY WINDOWS DOWN I PULLED OVER IN A GROCERY STORE PARKING LOT BECAUSE I THOUGHT THE SMELL WAS COMING FROM SOMEONE ELSE CAR ONLY TO FIND OUT IT WAS MINE I ONLY HAD THE CAR FOR A LITTLE OVER 6 MONTHS THE CAR HAD 2552 MILES ON IT I REPORTED TO HYUNDAI CUSTOMER SERVICE ONLY TO BE DISAPPOINTED AND GIVEN THE RUNA ROUND. I HAVE A CASE NUMBER AS WELL #17456723 I SPOKE WITH 2 MANAGERS AND I WAS BEING TOLD OH THIS MANAGER HANDLES THIS AND THEN WHEN I SPOKE WITH THAT MANGER I WAS TOLD I HAD TO SPEAK TO ANOTHER MANAGER, SO I HAD THE CAR TOWED TO A DEALERSHIP TO ONLY BE TOLD THAT THEY COULDN'T DETERMINE WHERE THE SMELL WAS COMING FROM AND DON'T WORRY ABOUT THE SMELL ON THE OUTSIDE OF THE CAR BUT THEY HAD PERFORMED A RECALL ON THE VEHICLE WHERE I WASN'T EVEN INFORMED ABOUT THE RECALL FROM HYUNDAI EVEN WHEN I WENT ON THE RECALL WEBSITE THERE WAS NO OPEN RECALLS LISTED FOR MY VEHICLE SO I GOT FRUSTRATED AND HAD THEM REPOSSESS THE VEHICLE BECAUSE I REFUSED TO RISK MY LIFE BY CONTINUING TO DRIVE THE VEHICLE WITH THE OVERHEATING ISSUE I ALSO NOTICED THAT THE THERMOSTAT WOULD RISE REALLY QUICK AND THE CAR WOULDN'T EVEN BE RUNNING THAT LONG AND IT EVEN TOOK THEM A WEEK TO COME GET THE VEHICLE NOW I'M BEING TOLD THAT THE CAR WILL BE AUCTIONED OFF AND WHAT EVER THEY DON'T GET FOR THE VEHICLE I WILL BE RESPONSIBLE IN WHICH I DON'T BELIEVE IS FAIR AFTER COMPLAINING THAT THE DEALERSHIP TOLD ME THAT THE ORIGINAL DEALERSHIP WHERE I PURCHASED THE VEHICLE PROBABLY SPRAYED SOMETHING ON THE ENGINE TO KEEP IT FROM RUSTING I WAS UPSET BECAUSE I NEVER TOOK IT BACK TO THE ORIGINAL DEALERSHIP OF PURCHASE I EXPLAINED THIS TO THE MANAGER AS WELL I WAS TOLD TO TAKE THE CAR SOME WHERE ELSE I COULDN'T I HAVE MEDICAL ISSUES I AM DEALING WITH AND THAT WOULD HAVE BEEN TO MUCH FOR ME.

I JUST BOUGHT/ FINANCED MY NEW 2020 HYUNDAI ELENTRA ON 11/15/2020 AND RECENTLY IN PAST COUPLE OF DAYS I HAVE EXPERIENCED TROUBLE WITH THE GAS/ THROTTLE/ POWER OF DRIVING MY NEW CAR. THE RPM IN MY VIDEO JUMPS UP & DOWN WITH NO POWER REALLY PUSHING TO DRIVE. I ALMOST GOT INTO 1 BAD ACCIDENT WITH A SEMI-TRUCK. ALSO THE TIRE PRESSURE SENSOR WAS LOW READING PSI OF 29 AND I NEVER RECEIVED A WARNING LIGHT UNTIL WAY LATER FOR PSI READING 32. EVEN THOUGH I AIRED MY TIRES TO THE CORRECT PSI MY WARNING LIGHTS ARE STILL ON.

IT WAS NOTICED ON MY NEXEN TIRE THAT A BUBBLE HAD OCCURRED ON THE EXTERIOR/SIDE OF THE TIRE. WHEN I BROUGHT MY CAR TO THE HYUNDAI DEALERSHIP TO LOOK AT IT, THEY TOLD ME THAT THE BUBBLE OCCURS WHEN GOING OVER A BUMP IN THE ROAD, AND THE CABLES ON THE INSIDE OF THE TIRE PUSH OUT TO CREATE THE BUBBLE IN THE TIRE. IT IS A SAFETY HAZARD WHILE DRIVING, AND A BLOWOUT COULD POSSIBLY OCCUR. THE TECHNICIAN AT THE DEALERSHIP MENTIONED THAT THEY SEE MULTIPLE CARS EACH MONTH WITH THESE BUBBLES ON THE NEXEN TIRES. NEXEN IS THE TIRE COMPANY THAT HYUNDAI USES FOR THEIR NEW VEHICLES. WHEN I CALLED NEXEN ABOUT THE ISSUE, THEY TOLD ME TO FILE A CLAIM, WHICH HAS BEEN APPROVED AND COMPENSATION WILL BE PROVIDED FOR TIRE REPLACEMENT. THEY DIDN'T INDICATE IF THIS WAS A COMMON OCCURRENCE OR NOT, BUT WHEN IN CONVERSATION WITH A REPRESENTATIVE, IT APPEARED THAT THEY WERE FAMILIAR WITH THE ISSUE AND WERE QUICK TO RESPOND ABOUT FILING A CLAIM.

CONDITIONS: WHILE DRIVING ON A FLAT ROAD SURFACE/TERRAIN, MAINTAINING A CONSISTENT SPEED, AND CONSISTENT PEDAL APPLICATION. IF YOU SET CRUISE CONTROL, THE RPMS WILL JUMP BY 500 OR MORE. THE JUMP IN ENGINE SPEED IS MAINTAINED, NOT TEMPORARY. THE SUSTAINED INCREASE IN ENGINE SPEED WILL REDUCE FUEL ECONOMY AND INCREASE MECHANICAL WEAR ON THE VEHICLE. THIS ISSUE HAS BEEN PRESENT SINCE THE VEHICLE WAS PURCHASED BRAND NEW. I DO HAVE A VIDEO BUT THE 5 MB FILE SIZE LIMIT PREVENTS ME FROM UPLOADING.

I BAUGHT THIS CAR SEPT 1ST 2020, ON OCTOBER 3RD 2020 WHILE DRIVING THE CAR PN MY WAY TO WORK ON THE HYWAY THE TRANSMITION SLIPED AND STOPPED SHIFTING AND WOULDNT SHIFT OUT OF 2ND GEAR AMD CHECK ENGINE LIGHT CAME ON I WAS QUICK TO PUT THE HAZARD ON AVOIDING COLLISION FROM BEHIND I TOOK IT INTO THE DEALERSHIP. WHERE THEY TOLD ME IT WOULD NEED A FULL TRANSMITION REPLACEMENT DUE TO MANUFACTURE DEFECT. THEY ARE CURRENTLY WITH GDPR THE TRANSMITION TO COME SO I'LL HAVE THIS LONER CAR FOR THE NEXT 2-6 WEEKS.

ON JUNE 4,2020, MY 2020 HYUNDAI ELANTRA'S TRANSMISSION FAILED. THIS CAR HAD ONLY 8,000 MILES ON IT. I WAS ON HIGHWAYS, CITY STREETS, AND THE CAR WOULD STALL AT LIGHTS AND NOT ACCELERATE. THE DRIVERS BEHIND ME DID NOT KNOW THAT WHEN THE LIGHT CHANGED, MY CAR MAY OR MAY NOT MOVE. THE TRANSMISSION COMPLETELY FAILED THAT DAY, AND HYUNDAI IS NOT TAKING RESPONSIBILITY FOR THE DANGER THEY PUT ME IN. I WAS NOT SAFE IN THAT VEHICLE. THE TRANSMISSION WAS REPLACED, BUT I STILL COULD HAVE DIED OR BEEN SEVERELY INJURED THAT DAY. HYUNDAI SUSSMAN IN WILLOW GROVE HAS ALL THE DETAILS. WHEN I ARRIVED TO THE DEALER THAT DAY, AFTER STALLING REPEATEDLY ON THE ROAD, THEY COULD NOT EVEN START THE VEHICLE. I CALLED TWO HYUNDAI DEALERS ASKING FOR HELP. ONE TOLD ME IT WAS SAFE TO DRIVE AND THE OTHER DEALER WOULD NOT ANSWER THEIR PHONE.

THE HEADLIGHTS ON LOW BEAM HAVE A BLACK LINE ACROSS AND ONLY ABOUT 25 YARD VISIBILITY, ON HIGH BEAM THEY ARE A VERY DULL YELLOW AND THE VISIBILITY OUT IS ABOUT 50 TO 75 YARDS. THE LEVEL OF LIGHT IS SO LOW THAT YOU CANNOT SEE ANYTHING IN THE ROADWAY. THESE LIGHTS ARE VERY DANGEROUS. I HAVE CALLED THE DEALERSHIP PARTS AND SERVICE AND THEY TOLD ME THAT I COULD TRY CHANGING THE FACTORY BULB.