2020 Hyundai Elantra

Vehicle was recently purchased and brought in to service recall 22-01-030H (TCU Update and IVT Replacement) Fred Bean Hyundai of Langhorne (1106 E Lincoln Highway, Langhorne, PA, 19047) did the software update, but refuses to honor the IVT replacement as part of the recall, despite the transmission not working and needing to be towed to the dealership. They are attempting to charge me a minimum $5000 to replace the transmission, despite the replacement being covered under this recall campaign. Please contact me and advise if I should pay them and am then entitled to a reimbursement or if I should even have to pay them in the first place. They currently have my vehicle and I can't even drive it off-lot due to failed transmission.

The contact owns a 2020 Hyundai Elantra. The contact stated that while driving at various speeds, the RPM elevated to a high level while depressing the accelerator pedal. There was no warning light illuminated. The failure persisted while depressing the accelerator pedal without a warning light being illuminated. The contact used a code reader to diagnose the vehicle; however, no fault codes were found. The vehicle was taken to a dealer and was diagnosed with transmission failure. The vehicle remained in the possession of the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.

THIS VEHICLE RECENTLY HAD A NEW ENGINE AND NEW TRANSMISSION INSTALLED INTO IT IN FEBRUARY OF THIS YEAR. LESS THAN 10K MILES ON IT. THE ENGINE LIGHT CAME ON ON 4/12/2024 AND I TOOK IT BACK TO THE DEALER IMMEDIATELY. THEY CALLED ME ON 4/15/2024 STATING THAT THEIR ENGINEERS AND TECHS HAD HAD PROBLEMS ON THE TRANSMISSION RECENTLY INSTALLED ON IT DUE TO MANUFACTURING AND/OR FAULTY PARTS, AND TO REPLACE THAT TRANSMISSION WITH A NEW ONE. STILL WAITING TO GET THE VEHICLE BACK AT THIS POINT IN TIME.

I have a code "P0867 Transmission Fluid Pressure" that showed up on my car. Yes. Dealership refused to fix under "Service Campaign [XXX]". Dealership confirmed issue. No. There is a check engine light that appeared. To continue after the questions, Max Hyundai of Manhattan, address: 8020 US-24, Manhattan, KS 66502. Refused to fix my vehicle under "service campaign [XXX]". As the service campaign indicates Code P0867 must be present, which it is. As well as a VIN that starts with [XXX], which my vehicle also has. As well as 20MY Elantra's. Which my car falls into that category as well. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine seized while going 55-60mph with warning lights only 15 seconds before my vehicle completely stopped on the highway [XXX] ) The engine was replaced by Hyundai along with the manifold and catalytic converter. Vehicle lost all control and power and started excessively knocking while I tried to get to the shoulder but only made it to the right lane. The safety of others and myself were out at risk due to no control of the vehicle. Repair order attached INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TOOK OUR VEHICLE TO THE LOCAL HYUNDAI DEALER ON 1/30/2024 TO HAVE THEM LOOK AT THE ENGINE AS MY REGULAR MECHANIC STATED THE "ENGINE WAS KNOCKING" AT THE MOST RECENT OIL CHANGE, AND GET IT TO THE DEALER AS IT SHOULD BE UNDER WARRANTY. TURNS OUT IT DID NEED AN ENGINE WHICH THEY REPLACED YESTERDAY FINALLY, HOWEVER WHEN THEY TOOK IT FOR A TEST DRIVE THEY STILL HEARD NOISES. THEY EXAMINED IT FURTHER AND TODAY THEY NOTIFIED ME IT ALSO NEEDED A NEW TRANSMISSION. THIS VEHICLE WE HAVE HAD SINCE WE BOUGHT IT NEW IN JANUARY OF 2021, HAD LESS THAN 10K MILES ON IT WHEN WE TOOK IT INTO THE DEALER ON 1/30/2024. THIS IS ABSOLUTELY UNACCEPTABLE. THANK GOODNESS I HAD ALL MY RECEIPTS TO PROVE REGULAR PROOF OF MAINTENANCE ESP SINCE I HAVE A REGULAR GUY AND DID NOT HAVE IT DONE AT THE DEALERS.

Started noticing my 2020 Elantra was "jerking", "lurching" while in motion of driving. RPM would shoot up. A handful of times I would be losing power and almost not make to where I was headed. Starting/Turning from a dead stop, I would have no power and then suddenly it would surge and then I could get up to speed. I did not have any indication before hand or while driving. I did not have any lights come up, while driving or when it did the startup check when turned on. I barely made it to a Auto service, he drove it from one end of the parking lot to the other, then whipped into a bay for him to look at. I was told it was the Transmission, specifically CVT slippage and he suggested I do not drive home.

I took the vehicle in for it's regular oil change on 1/19/2024. My regular mechanic stated to me that "the engine is knocking, you need to get it to the dealer so they can fix the issue as it should be under warranty." He finished the oil change and we came home and immediately made an appointment with our local Hyundai Dealer - that appointment is on 1/30/2024 at 9 am. This is an extremely concerning issue as it affects the whole vehicle and the ability of it to be driven and last a long time. No warning lamps, or messages occurred for this issue, only the statement by my regular mechanic. I want to make sure this is documented in case Hyundai tries to get out of fixing the issue. This could be a very expensive problem. The appointment was made for the 30,000 mile service, but I will make sure they are aware of the engine issue when I take it in as well.