2020 Hyundai Elantra

The contact owns a 2020 Hyundai Elantra. The contact stated while driving approximately 30 MPH at night, the high beam headlight became inoperable. The contact stated that the high beam on the sign was illuminated on the instrument panel. The contact had taken the vehicle to a dealer who diagnosed that the high beam headlights had failed due to a shutter in the headlight housing that opened and closed while needed. The contact was informed that the headlamp housing needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to Technical Service Bulletin: 20-BE-004H Headlamp Replacement (Exterior Lighting). The failure mileage was approximately 57,000.

The high beam shutter that switches from high to low is not working. The car has 68,000 and I don't think this is something that should not work at that low mileage considering it is not in use all the time. I just dont see how it stops working all of a sudden when most of the time drivers do not use their high beams everyday. I just got inspected because its required in our state and both mechanics confirmed this problem. We bought a new bulb and that is when we found out the problem.

The high beams failed and Hyundai will only say that my VIN isn’t part of the recall. Service Campaign T5G covers the exact same symptoms that my car is experiencing. Since Hyundai refuses to acknowledge that the safety issue in this campaign affects more than what they’ve previously admitted, myself and other owners are left to repair the defect at our own expense. A Google search brings up more than a few posts of owners that were also denied the recall because Hyundai says that their 2020 Elantra VIN isn’t included in the recall. This shows that Hyundai refuses to acknowledge the full scope of the vehicles that have defect. Proper headlight function is absolutely necessary. High beams not working even cause state inspections to fail. Hyundai needs to be forced to fix this major defect in a safety critical lighting system, as it is clear that they have no desire to keep the owners of their 2020 Elantras safe.

A fire started in the passenger headlight assembly. The car had only been running for about 7 minutes directly prior to the fire being noticed. At the time of the fire it was parked & turned off. No injuries. It burned thru/melted part of the bumper & damaged something with the windshield washer fluid. Several people were at risk due to there being a fire! The car was parked at a gas station when the fire broke out. I don't think they have done a thorough investigation yet. It is current at Hyundai of Metairie in Metairie LA. According to the service technician my car is not the only one they have there that had the same thing happen. No warning signs, sounds, or anything else.

The contact owns a 2020 Hyundai Elantra. The contact stated that the driver’s side front headlight had failed to illuminate as designed. The vehicle was taken to the dealer where it was diagnosed that the computer system for the headlight had failed causing the headlights to not function as needed. The contact was informed that the headlight unit needed to be replaced. The vehicle had not been repaired due to parts not being available. The manufacturer was made aware of the failure. The failure mileage was 16,581.