2020 Hyundai Elantra

Subject: Abnormal Engine Failure – Hyundai Case #[XXX] I am filing this complaint regarding my Hyundai vehicle, which suffered catastrophic engine failure at approximately 150,000 miles. While the vehicle is outside the standard warranty, this type of failure is not consistent with normal use or expected durability. Hyundai Motor America has acknowledged receipt of my certified demand letter (Case #[XXX]) but has refused to provide coverage, instead directing me to pay for towing and diagnostic costs. This position is unacceptable given Hyundai’s history of abnormal engine defects and related settlements. Key points: • The failure is abnormal and consistent with systemic defects Hyundai has faced in prior litigation, including the Theta II and Lambda II engine defect class actions, which resulted in recalls and settlements covering millions of vehicles. • Hyundai has previously extended goodwill repairs and recall coverage for similar failures, even outside warranty periods. • Engine failure at this mileage presents a serious safety hazard, including risk of stalling, fire, or loss of power while driving. • Hyundai’s refusal to cover towing and diagnostic costs places an unfair burden on consumers and may violate consumer protection statutes. Requested Action: I request that the agency investigate Hyundai’s handling of abnormal engine failures, ensure compliance with consumer protection and safety laws, and require Hyundai to provide coverage or reimbursement for towing, diagnostic, and repair costs in cases where engine failure is abnormal and unsafe. Supporting Documentation: • Certified demand letter sent to Hyundai Motor America. • Hyundai’s written denial (Case #[XXX], dated December 11, 2025). • Vehicle mileage and details of engine failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Cruise control on 55mph, car has slowed down going straight no uphill or downhill and accelerator did not work nothing blocking the accelerator. Had to pull over to a shoulder to shut engine off and on to drive. Tapping cruise control up to speed up in regulated area such as from 55 to a 65mph zone.. cruise control speed lowered. Attempting to speed up with accelerator still only slowing down. 3 times this year I had to change spark plugs within a 6 month period Error code p0302. Replaced battery alongside. Continues p0302 code. Replaced all coils and spark plugs still p0302. Climbing uphill vehicle sometimes looses power that happened twice in 2025 and twice in 2022. 3 times in 2024. That i must turn on hazards and floor the accelerator to gain speed on up hills in neighborhoods going 25 mph. I have dropped to 10 mph. I get oil change regularly. Always when due. Every few months I make sure to get a full car inspection to make sure everything is in proper working order.

At around the 120K mile odometer reading check engine light came on and upon checking the oil, noticed it was 1/2 qt. down in spite of a recent oil change. There were no other issues apparent to our mechanic. At the next oil change, we asked the techs to be sure to tighten the oil pan and all components as we mentioned the drop in oil after the previous oil change. This time, only 10 days after the oil change (we have been using hybrid blend since purchasing the vehicle new), the check engine light went on again and the oil was down a quart with no signs of leaking. Our mechanic checked it again and told us of many Hyundai oil consumption issues and suggested we check for a recall. My vehicle was not included in the oil consumption recall despite having the same year, model and engine as many of the other "certain" vehicles. We are currently negotiating a solution with Hyundai Motor Corp.

Engine blew up on the highway almost causing an accident. The car has had problems with rapid oil consumption since 20000 miles on the car. Always checked oil everyday and added oil when needed and regular oil changes every 3000 miles car was very well taken care of. No oil light or check engine light came on when the engine blew up.

The contact's mother owns a 2020 Hyundai Elantra. The contact was informed that the vehicle occasionally stalled without warning and would be immediately restarted to continue driving. Additionally, the vehicle would hesitate before slowly accelerating. The contact stated that there was a knocking sound coming from the vehicle at start-up, with a constant ticking sound coming from the engine compartment. The check engine warning light was illuminated. There were signs of an oil leak, and the oil needed to be changed more frequently. While changing the oil, the owner noticed smoke coming from inside the oil pan. The traction control warning light and the ABS warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed that the ABS module and piston rings in the engine had failed. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 21V301000 (Engine); however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the vehicle was not covered under recall or warranty. The contact was referred to the dealer for assistance. The failure mileage was 101,000.

I am writing to formally file a safety complaint regarding my 2020 Hyundai Elantra. I recently learned that Hyundai issued a recall related to a defect that poses a risk of engine fires in certain vehicles. However, my vehicle, which has exhibited the same dangerous symptoms, was not included in this recall campaign. Specifically, my vehicle has experienced a critical error relating to a defect included in NHTSA Recall #21V-301, which I understand is directly related to the safety defect identified in Hyundai’s recall. Despite this, I have not received a recall notice, and Hyundai has declined to provide repair coverage under the recall. This raises serious concerns for my safety, the safety of my passengers, and the public. A defect that can cause an engine fire should not be limited to specific VIN ranges if the underlying issue is present in additional vehicles like mine. I respectfully request that NHTSA investigate this matter and ensure Hyundai expands the recall to include affected vehicles such as mine. If Hyundai continues to exclude vehicles with the same defect, I believe this could warrant further legal and consumer protection actions, including potential class action litigation. Please find my vehicle information below: 2020 Hyundai Elantra VIN: [XXX] Mileage: 51,000 Thank you for your time and attention to this urgent safety concern. I look forward to your response and am willing to provide additional documentation, repair invoices, or photographs as needed. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)