2013 Hyundai Accent

MY DAUGHTERS WERE IN A THREE CAR ACCIDENT ON 13 JUNE 2019. THEY WERE REAR ENDED WHICH CAUSED THEM TO HIT ANOTHER CAR IN THE REAR; NO AIR BAGS DEPLOYED. THEY SUFFER FROM NECK PAINS, SHOULDER PAINS, BACK PAINS, AND HEADACHES. WHY INSTALL AIRBAGS IF THE ARE GOING TO BE NO USE DURING AN ACCIDENT?!? I'M VERY DISAPPOINTED IN HYUNDAI!!!

TL* THE CONTACT OWNED A 2013 HYUNDAI ACCENT. WHILE DRIVING 45 MPH, THE VEHICLE CAME TO A STOP AND THE ENGINE CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED A TOTAL LOSS. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. THE VIN WAS NOT AVAILABLE.

ONCE I AM DRIVING ON THE HIGHWAY THE CAR SEEMS TO LOOSE POWER ALMOST LIKE IF THE CAR WANTS TO SHUT OFF THE RMP GOES LOW THEN THE CHECK ENGINE LIGHT HAS TURNED ON. I HAVE TAKEN IT FOR ITS SERVICE ON TIME AND NO ISSUES BUT THE GOOD YEAR REP TOLD ME THE ERROR CODE THEY RECEIVED WAS P0326 WHICH IS THE KNOCK SENSOR AND NOW THE ENGINE LIGHT WENT AWAY BUT IT HAS HAPPENED TWICE SO FAR WITHIN THE LAST TWO MONTHS.

ENGINE/POWER TRAIN THE ENGINE WENT OUT ON MY VEHICLE WHILE I WAS TRAVELING FROM HOUSTON TO DALLAS TEXAS ON A MAJOR HIGHWAY. I HAD IT TOWED TO HYUNDAI DEALERSHIP WHO DIAGNOSED THE ENGINE PROBLEM. I WAS ASKED TO PROVIDE DOCUMENTATION THAT SHOWED OIL CHANGE MAINTENANCE WAS BEING PERFORMED FROM 70K-82K MILES. I PROVIDED THAT INFORMATION TO THE DEALERSHIP AND THEY CONDUCTED A PRE-APPROVAL AND SENT IT OVER TO HYUNDAI CORPORATE. AFTER SEVERAL DAYS WAITING AND STRANDED IN DALLAS, I RECEIVED THE NEWS THAT THE CLAIM WAS DENIED FOR IMPROPER MAINTENANCE. UNFORTUNATELY, I WAS NOT TOLD WHAT TYPE OF MAINTENANCE WAS NEEDED SINCE I PROVIDED THE DOCUMENTATION REQUESTED THAT SHOWED I DID HAVE MAINTENANCE. I CALLED HYUNDAI CORPORATE TO FILE A COMPLAINT AND GET A BETTER REASON FOR DENIAL. I WAS TOLD I SHOULD HAVE RECEIVED A CALL WITH MORE INFORMATION AND I STILL HAVE NOT RECEIVED ANY FEEDBACK. I VISITED A HYUNDAI DEALERSHIP BACK IN NOVEMBER WHO TOLD ME MY ENGINE WAS GOING BAD AND PROVIDE PAPERWORK. I WAS NOT INFORMED BY THE DEALERSHIP WHEN THIS INFORMATION WAS NEEDED AND HOW SOON. I TOOK THE CARE FOR AN OIL CHANGE AFTER VISITING THE DEALERSHIP AS IT WAS TIME AND THE ENGINE LIGHT WENT OFF. I FEEL HYUNDAI IS NOT HONORING THEIR WARRANTY FOR MY CAR ALTHOUGH I PROVIDED THE INFORMATION THEY NEEDED TO SHOW I WAS KEEPING UP WITH OIL CHANGES. I HAVE NO VEHICLE AND PURCHASED THIS CURRENT VEHICLE UNDER THE IMPRESSION THEY WOULD HONOR THEIR 100,000 WARRANTY. MY CAR IS UNDER 100,000 SO I'M NOT UNDERSTANDING WHY THEY ARE NOT FIXING MY ENGINE.

TL* THE CONTACT OWNS A 2013 HYUNDAI ACCENT. WHILE DRIVING 65 MPH, THE HOOD FLEW OPEN AND SLAMMED INTO THE WINDSHIELD. THE CONTACT WAS ABLE TO EXIT THE HIGHWAY AND FORCED THE HOOD CLOSED. CITY AUTO PARK (4395 US-130, BURLINGTON, NEW JERSEY 08016, (609) 871-2800) STATED THAT DUE TO THE FACT THAT THE HOOD WAS ABLE TO OPEN AND LATCH CLOSED DURING INSPECTION, THERE WAS NOTHING THAT COULD BE DONE TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT A CERTIFIED HYUNDAI DEALER MUST INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

AS I GO UP A HILL OR RAPIDLY ACCELERATE ON AN INCLINE THE CHECK ENGINE LIGHT WILL COME ON. THE PROBLEM POINTS TO THE KNOCK SENSOR (CODE P0326) BEING AT FAULT. THIS DOES NOT HAPPEN OFTEN BUT WHEN IT DOES IT IS DISCONCERTING. I REPLACED THE KNOCK SENSOR WITH A NEW OEM PART, BUT IT TOO ACTS THE SAME AS THE OLD ONE. I CALLED THE DEALER AND THEY WANT TO CHARGE ME $90 TO DIAGNOSE THE PROBLEM AND THEN ANY LABOR/PARTS NEEDED TO REPAIR IT. HOWEVER, I HAVE READ SEVERAL REPORTS ONLINE ABOUT A SOFTWARE UPDATE, FLASHING THE ECU HAS FIXED THE PROBLEM. IF THIS IS SO, SHOULDN'T THIS BE A REASON FOR A RECALL?

CHROME TAPE ON DRIVER'S SIDE DOOR HANDLE CAME LOOSE CREATING A SHARP EDGE THAT IS A CUT HAZARD WHEN ATTEMPTING TO OPEN THE DOOR. MY DAUGHTER IS RETURNING TO LONGWOOD UNIVERSITY WITH THIS VEHICLE SO I HAD TO SUPERGLUE AND TAPE THE CHROME TAPE BACK INTO PLACE. THE CHROME TAPE IS STARTING TO BUBBLE ON THE RIGHT SIDE OF THE HANDLE SO THAT PART OF THE CHROME TAPE WILL ALSO BE SEPARATING SOON FROM THE PLASTIC