2013 Hyundai Accent

The contact owns a 2013 Hyundai Accent. The contact stated that while driving at various speeds, the vehicle failed to come to a complete stop as intended while the brake pedal was fully depressed. The brake warning light illuminated. In addition, the contact used the parking brake to pull over to the shoulder of the road safely. Upon further inspection, the contact noticed brake fluid leaking from a rusted brake line. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was towed to the residence and remained at the residence for additional investigation. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

My parked, unoccupied 2013 Hyundai Accent spontaneously caught fire while turned off in my driveway. This vehicle is included in Hyundai Safety Recall 251 (NHTSA Campaign Number 23V651000) for a defective Anti-Lock Brake System (ABS) module that causes an electrical short circuit and engine compartment fires when parked. The local fire department responded to extinguish the blaze. The vehicle is a total loss. The local Hyundai dealership currently possesses the vehicle and has refused to take responsibility, claiming they "cannot find the issue," despite this being a federally recognized safety hazard. I am filing this complaint to trigger a manufacturer accountability review, as the vehicle caught fire exactly as described in the federal recall notice.

My name is [XXX] and I am filing a complaint against The Auto Factory in [XXX] . In December 2024 I purchased a 2013 Hyundai Accent (VIN: [XXX] ) from this dealership. I financed the vehicle and have been making my payments on time every month. Recently the car developed a serious engine problem and is no longer drivable. While looking into the situation I discovered that my vehicle has been under an active federal safety recall since November 2023 — more than a year before I bought it. The recall (NHTSA Campaign #23V651000) involves a brake system defect that can cause an engine fire while the car is parked or being driven. Owners are advised not to park near homes or buildings. The dealership never told me about this recall. It was never fixed before they sold it to me. I had no idea I was buying a car with a known fire risk. When I called the dealer to address this, the representative told me they are “not responsible for the car after this long.” The defect existed over a year before I even purchased the vehicle. I am now making loan payments on a car I cannot drive and cannot safely park near my home. I have sent the dealer a formal complaint in writing and a Chapter 93A demand letter requesting a buyback or full loan payoff. They have not responded in good faith. I am asking the Attorney General’s office to investigate this dealer’s sales practices and help me reach a fair resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2013 Hyundai Accent with 130K miles is experiencing excessive oil consumption. I'm replacing 1.5+ quarts per month to keep it at the full mark on the dipstick. After some research, it appears that lawsuits and Technical Service Bulletins have been issued to address the concerns, but the dealer says my vehicle does not qualify for these warranty/goodwill repairs. TSB 23-EM-008H, as an example, seems to apply to my vehicle. Can this be investigated please? I believe this vehicle qualifies for warranty/goodwill repairs and/or engine replacement.

The incident started August 15, 2025, I was driving my car and the traction light came on I stopped and turned it off. I proceeded to drive it after that and came home. Then I noticed my brake lights were constantly on so I took a piece of cardboard and folded it in a few folds and put it between the brake pedal and the brake switch it turned it off. I then proceeded the next day to drive my car it was doing fine until my caliper seized on my rotor and left me stuck on the side of the road, I then called a mobile mechanic he came out replaced the caliper on the left front driver side it still did not unseize my rotor for my caliper to move freely so he installed a new master cylinder it worked for 2 days then I was always driving it felt like the tire was falling off the car a lot of shaking and bouncing. So I parked it that unfortunately sees the caliper on the rotor again three times. I had a new caliper put on it worked for a week my traction light was off. And then my traction light came back on as I was driving it seized up again I've replaced a lot of fuses, new Masters cylinder, new caliper, new brake switch. I'm at a loss help me!!

The contact owns a 2013 Hyundai Accent. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Sunday, while I was sitting in my car I noticed smokes coming from the hood. I then noticed it getting thicker and I saw a flame under the steering wheel. I called the fire department. While I was waiting, the car engulfed into flames and was completely burnt. I wasn’t notified about a recall on the car. I had to find out on my own on 12/14/2024. The incident happened 12/08/2024. I filed a police report and had to get the car towed. I can contact the police department for the report number, I only received a card.