2012 Hyundai Accent

While traveling at highway speeds on [XXX] with three passengers, the vehicle suddenly suffered a catastrophic internal engine failure (severe rod knock), forcing an emergency deceleration in active traffic that put all occupants at risk of a rear-end collision. The sudden breakdown was immediately preceded by a flashing Check Engine Light and violent metallic knocking, despite the vehicle being regularly serviced and having a Knock Sensor Detection System (KSDS) software update completed just one month prior at Motor Mile Hyundai in Christiansburg. The catastrophic failure and the immediate need for a complete engine replacement have since been confirmed verbally by the Hyundai service center. Actual milage on engine is approx. 145000 (Because of replaced instrument cluster by previous owner it shows approx. 195000) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Hyundai Accent. The contact stated that while driving at undisclosed speeds, the clutch pedal traveled to the floorboard and the low oil warning light illuminated. Due to the failure, the brakes failed to function properly. The vehicle was taken to an independent mechanic, who diagnosed and determined that the slave cylinder had failed and needed to be replaced. The contact was concerned that the failure was related to an engine failure recall, and that the dealer and manufacturer had failed to provide the proper repair during the repair, which caused the current clutch and braking system failures. The manufacturer was not made aware of the failure. The approximate failure mileage was 92,000.

UNKNOWN. I THINK THE ABS MODULE LIGHT APPEARED INSTANTLY ON THE DASHBOARD. IT'S THE ANTI-LOCK BRAKES THAT AREN'T WORKING. I IMMEDIATELY CONTACTED MY HYUNDAI DEALERSHIP WHEN I SAW A BRAKE LIGHT COME UP ON MY DASHBOARD WHEN I WENT TO BRAKE BUT I HAD NONE AND THE BRAKES WENT ALL THE WAY TO THE FLOOR AND I ALMOST WENT OVER A CLIFF AND DIED OR BADLY HURT OTHERS OR MYSELF IN A CAR ACCIDENT. I'M WILLING TO TRY AND GET IT FIXED AT OTHER INDEPENDENT SERVICE CENTERS IN PLYMOUTH MASSACHUSETTS. THE EVENT HAD HAPPENED A WEEK BEFORE BUT I DIDN'T REPORT THIS INCIDENT TO THE POLICE, INSURANCE REPRESENTATIVES/OTHERS OR ANY OTHER MANUFACTURER BECAUSE THERE WASN'T OFFICIALLY ANY AUTOMOBILE ACCIDENTS. FINALLY, MY HYUNDAI ACCENT 2012 WAS DONATED TO ME BY "GOOD NEWS GARAGE" OVER 2.5-3 YRS AGO THROUGH A WORK-TO-PROGRAM/DONATION UNDER THE M.R.C. OR MASSACHUSETTS REHABILITATION CENTER IN PLYMOUTH MASSACHUSETTS WHICH IS PERMANENTLY CLOSED AND IS NOW CALLED MASS OPTIONS AND THAT'S THE ONLY THING I KNOW ABOUT THIS SITUATION WITH NO BRAKES. PLEASE HELP ME. I NEED TO KNOW MY NEXT STEPS. THANK YOU! OWNER AND DRIVER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Hyundai Accent. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light was intermittently illuminated. The local dealer was contacted and stated that the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and stated that parts were not yet available. The failure mileage was approximately 117,000. Parts distribution disconnect.

On the [XXX], my 2012 Hyundai Accent caught fire in the engine compartment and engulfed in flames. Right before the fire started, smoke came out of the air vents into the car, causing me to become stifled and choke for several minutes. Smoke was also coming out of the hood. At that point, I lifted the hood and there were flames coming out of the engine. During the past six months prior to the fire, I developed a chronic cough and now believe it might have been attributed to fumes that I have been inhaling through the air vents from my car's engine. My [XXX] mother and [XXX] son have suffered headaches, coughing, sore throat and congestion when riding in my car with the air conditioner turned on. The remains of the vehicle were inspected by the Rockdale County Fire Department after they extinguished the fire. What remains of the car is available for inspection in Rockdale County Ga at a tow yard designated by the Rockdale County emergency rescue team members who assisted me. It was too damaged to tow to my home. There were no warning lamps, messages or other symptoms of the problem prior to the engine catching fire on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owned a 2012 Hyundai Accent. The contact stated that after the vehicle was occupied and parked in the residence, the contact started the vehicle to let the engine warm up went inside his home then returned outside from his home and noticed the engine was burning. The contact opened the hood of the vehicle to see where the fire was coming from and turned the vehicle off. The contact grabbed the water hose and attempted to extinguish the fire but was unsuccessful.  The contact mentioned he did call 911. The contact did not sustain injuries.  No medical attention was sought. No police report was filed. The fire departments arrived on the scene, and the firefighters extinguished the fire. The fire consumed the vehicle in the contact's driveway and the fire spread causing damage. No Fire department report was filed. The vehicle currently remained on the scene. The contact related the failure to the NHTSA Campaign Number: 23V651000(SERVICE BRAKES, HYDRAULIC). The insurance company had not been contacted yet. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2012 Hyundai Accent. The contact stated while driving at an undisclosed speed, the rear driver's side tire suddenly became flat. There was an abnormal sound coming from the infotainment system and the vehicle was shuddering. The contact stated that the front driver's side and the rear passenger's side windows were stuck and had to be manually raised. The check engine, air bag, and low tire pressure warning lights were illuminated. The vehicle was taken to a dealer however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2012 Hyundai Accent. The contact stated while driving at approximately 35 MPH and turning to the right, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the power steering assist module had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 60,000.