2013 Hyundai Accent

The contact owns a 2013 Hyundai Accent. The contact stated that the vehicle failed to start up after multiple attempts. The contact diagnosed the vehicle with engine failure. The dealer was notified of the failure and informed him that the vehicle was not under warranty since he was not the original owner. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage 80,323. The consumer stated the engine was replaced at the owner's expense.

Engine consumes oil which if left unchecked could lead to engine failure. It is well documented that many Hyundai models are experiencing excessive oil consumption. My daughter's vehicle fortunately warned through the oil pressure light that there was an issue. Back in Dec 2021, she took the Accent for an oil change at which point the technician was shocked there was no oil in the oil pan. This could have led to serious engine failure. My daughter lives in Los Angeles where she travels often on multi-lane highways. This was brought to a Hyundai dealership for inspection. After conducting oil consumption tests (4x), it was determined the engine is consuming over 2 qts/1,000 miles. About a week ago, Dealer submitted for approval of engine replacement under goodwill as the warranty expired already. Hyundai denied it. I wrote to corporate to appeal and they denied it again stating the car is out of warranty. This is unacceptable. Their engines are defective. My research shows many Hyundai models suffer from the same issue. No recalls have been done. A class action lawsuit is now in play against Hyundai. NHTSA should force Hyundai to repair all affected engines. Furthermore, Hyundai is compelling consumers to go through arbitration which is unacceptable.

SEPTEMBER 2020 THE CAR WOULD NOT START AFTER SITTING FOR AWHILE, I RECENTLY HAD REPLACED THE BATTERY. ONCE I GOT THE CAR TO START, WHEN. I SLOWED THE CAR CUT OFF WHILE I WAS ON A BUSY STREET, IT'S NOT THE ALTERNATOR EVERYTHING WAS STILL ON IN THE CAR. THE CHECK ENGINE LIGHT APPEARED BEFORE THE CAR CUT OFF. GOT STARTED AGAIN, WAS ABLE TO DRIVE. I'VE REPLACED FUEL PUMP, CAM SHAFT SENSORS, NEW BATTERY. ANY TIME I DRIVE IT THE CAR CUTS OUT WHEN I AM AT A STOP LIGHT, THE CAR LOSES POWER WHILE DRIVING ON THE HIGHWAY, AND HAVE TO CHANGE THE OIL MORE OFTEN THAN 3000 MILES. I FIND THAT I HAVE TO TOP MY OIL MONTHLY. MY CHECK ENGINE COMES ON RANDOMLY AND GOES OFF RANDOMLY. WHEN I TOOK THE CAR TO HYUNDAI REGARDING THE CHECK ENGINE LIGHT, THEY STATED IT WAS A SENSOR ISSUE.

CUSTOMER STATES THAT THERE IS A RATTLING NOISE UPON START UP. IT IS MORE NOTICEABLE WHEN THE ENGINE IS COLD, UPON STARTING. CUSTOMER STATES THAT THE NOISE CAN BE HEARD IN SPEEDS LOWER THEN 40 MPH. WE HAVE NOT SERVICED THIS VEHICLE IN OVER A YEAR AND THE VEHICLE HAS GONE 25,000 MILES SINCE THAT TIME. CUSTOMER STATES THAT SHE RECENTLY WENT TO THE HYUNDAI DEALERSHIP COMPLAINING ABOUT THIS NOISE (RATTLING NOISE WHICH IS LOUDER WHEN STARTING THE ENGINE WHEN COLD). THE DEALERSHIP LOOKED IT OVER AND SAID THAT THERE IS NOTHING WRONG WITH THE ENGINE. SHE AGAIN TOLD THEM THAT THIS NOISE IS NOTICEABLE TO HER. THE DEALERSHIP AGAIN TOLD HER THAT THEY DID NOT FIND ANY FAULT WITH THE ENGINE.WHEN STARTED FIRST THING IN THE MORNING HAS A KNOCKING NOISE SOUNDS LIKE PISTON SLAP. REMOVE ALL SPARK PLUGS AND BORE SCOPE CYLINDERS AND FOUND THAT # 3 CYLINDER WALLS HAVE HEAVY CYLINDER WALL SCARRING AND OIL IS ON THE TOP OF THE PISTON (SEE PICTURES) .ENGINE IS DAMAGED AND WILL NEED TO BE REBUILT OR REPLACED.OIL LOOKS CLEAN. DID COMPRESSION CHECK AND ALL CYLINDERS WERE AT 125 LBS EXCEPT CYLINDER #3 WHICH WAS AT 100 LBS. HAS BEEN INTO THE SHOP FOR KNOCK SENSOR CODES AND WAS SENT TO THE DEALER FOR REFLASH TO CORRECT.(TSB 15-FL-003) DAMAGE HAS OCCURRED.

ON FEBRUARY 24, 2020 I WAS TRAVELING ON I-495 SOUTH DURING PEAK HOUR TRAFFIC AT APPROXIMATELY 8AM WHEN MY 2013 HYUNDAI ACCENT BEGAN TO LOSE POWER WITH NO WARNING. I MANAGED TO NEGOTIATE THROUGH TWO LANES OF HIGHWAY TRAFFIC TO THE BREAK DOWN LANE WHERE THE CAR WENT COMPLETELY DEAD. I WAITED A HALF HOUR ON A BUSY HIGHWAY TO BE TOWED TO THE CLOSEST HYUNDAI DEALERSHIP. THEY CHECKED THE CAR AND FOUND METAL DEBRIS SCATTERED ALL OVER THE ENGINE CRANKSHAFT. THEY INFORMED ME THAT THE ENGINE WAS IRREPARABLE AND I WOULD NEED A NEW ENGINE FOR $5000 WHICH I COULD NOT AFFORD.

CAR WOULD RANDOMLY SHUT OFF OR STALL WHILE BEING DRIVEN; CAR WOULD NOT START UP OR TURN OVER RIGHT AFTER THE INCIDENT OCCURS. HAPPENED MULTIPLE TIMES AFTER BRINGING IT TO THE HYUNDAI DEALERSHIP; GETTING THE CAR BACK AND SAYING THAT THEY CAN'T REPLICATE THE PROBLEM WHILE IT IS UNSAFE TO DRIVE. THE CAUSE OF THIS INCIDENT IS UNKNOWN.

TL* THE CONTACT OWNS A 2013 HYUNDAI ACCENT. WHILE DRIVING 55 MPH, THE CONTACT HEARD AN LOUD ABNORMAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS UNABLE TO BE DRIVEN. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.