2007 Honda CR-V

The contact owns a 2007 Honda CR-V. The contact stated while driving 25 MPH, the rear passenger's side of the vehicle collapsed inadvertently. The contact was able to pull to the side of the road. The contact noticed that the rear passenger's side wheel had detached and rotated 90 degrees into the wheel well. The vehicle was towed to an independent mechanic, who determined that the failure was related to NHTSA Campaign Number: 23V228000 (Structure). The vehicle was then towed to the dealer, where it was determined that the vehicle had failed the recall inspection test. The dealer informed the contact that the vehicle was beyond repair and could be repurchased by the manufacturer per the recall remedy. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened; however, no further assistance was provided. The failure mileage was approximately 190,000. Parts distribution disconnect.

I am having door lock issues with all my locks on my car. It started with my front passenger and now both rear are also having issues. When I click the unlock button on the keyfob they unlock then lock again. Same with the unlock button on the drivers door. When I'm driving (accelerating), the drivers door will click as if it is trying to lock even though it already is.

The contact owned a 2007 Honda CR-V. The contact stated while driving at approximately 35 MPH, steering functionality was lost and drove off the road into a ditch. The contact stated no warning light was illuminated. The contact stated that there was no damage to the vehicle and the contact was unhurt. The contact had the vehicle towed to a body shop where it was diagnosed that the rear axle had separated from the frame due to severe corrosion of the rear supports. The vehicle was not repaired. The contact sold the vehicle for scrap. The contact had received notification of NHTSA Campaign Number: 23V228000 (Structure) and related the failure to the notification. The manufacturer was informed of the failure. The failure mileage was approximately 230,000.

The contact owns a 2007 Honda CR-V. The contact stated that while his wife was at a complete stop, the vehicle jerked upon acceleration with the Traction Control Malfunction warning light illuminated. The contact’s wife pulled over and discovered that the rear driver’s side tire was inverted inside the wheel well. Due to the failure, the vehicle was towed to a dealer where the contact was informed that the vehicle was included in NHTSA Campaign Number: 23V228000 (Structure). Despite the recall, the vehicle remained in the possession of the dealer due to the part not being available. The manufacturer was also notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 212,000.

Ref: NHTSA Recall #23V-228 We are requesting that the recall be reopened and revised to add complaint regarding Smail Honda located 5043, RT 30, Greensburg, PA 15601 who damaged our car when doing the recall. The dealership damaged the vehicle when they did recall attachment of braces, to the point where it will no longer pass Required PA Safety Inspection. On 9/21/23 we took our car to Smail Honda Village in Greensburg for Honda Campaign: UE3 related to corrosion of the rear frame on our 2007 Honda CRV. According to the reason for the recall “Corrosion can form in the rear frame” and “the rear frame can deteriorate”. In the recall notice, we were told: “Your Honda dealer will inspect the rear frame for corrosion…. If the rear frame cannot be repaired, Honda may offer to repurchase the vehicle from you.” My husband was told that the corrosion was so bad in the rear of the vehicle that it will not pass inspection. If it cannot pass the next PA state inspection, then essentially, it should be considered unsafe to drive. This would appear to represent the “spirit” of the recall which is to get unsafe Honda cars off the road and save lives. Nevertheless, the dealership did not offer to repurchase the vehicle as they should have done but they continued to attach the brace to this severely rusted frame which they, themselves, have determined is so bad that it will not pass inspection. The dealership has failed to remedy the dangerous corrosion of the rear frame in this vehicle which is the basic intent of the recall, and we are extremely dissatisfied with the attempt to remedy this safety issue. We are requesting that Honda Repurchase this vehicle and indicated in recall notice.

The contact owns a 2007 Honda CR-V. The contact stated the front and rear passenger’s side doors failed to latch securely. The contact took the vehicle to an independent mechanic who replaced the rear passenger’s side and the rear hatchback door actuator. The vehicle was repaired but continued to experience the failure. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver’s side door actuator to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the rear passenger’s side door actuator and the rear passenger’s side door handle to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the front passenger’s side door actuator to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to another independent mechanic, where it was diagnosed with needing the front passenger’s side door actuator to be realigned. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to another independent mechanic, where it was diagnosed with needing the front passenger’s side door actuator and the front passenger’s side door latch to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 64,217.

The contact owns a 2007 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.