2007 Honda CR-V

My 2007 Honda CR-V was repaired under NHTSA Recall 23V-228 for corrosion in the rear frame at the trailing arm mount, a condition Honda's own filing says can allow the trailing arm to detach while driving. My vehicle received the support-brace remedy rather than a full structural repair. Since that July 18, 2023 repair, the vehicle has developed Right Rear (RR) tracking instability, whooshing and high-pitched whistling noises, tire bead damage, and toxic exhaust fumes entering the cabin. The component at issue is the rear frame at the trailing arm mount, along with the related RR suspension/tracking behavior and RR tire. The vehicle is available for inspection upon request and is currently located in Wilmington, Delaware. Because corrosion in this area can allow the trailing arm to detach while driving, and my vehicle now shows RR tracking instability, pulling, and a sheared RR tire bead along with toxic exhaust fumes in the cabin, I believe these conditions risk loss of vehicle control and expose occupants to hazardous fumes while driving. The problem has not been reproduced or confirmed by a dealer or independent shop. Union Park Honda could not duplicate the noise I reported on October 30, 2023, and independent shops since December 2024 have performed repairs but have not confirmed a root cause for the tracking, noises, or fumes. No formal inspection has been performed by Honda's engineering staff, police, or an insurer. Mechanics at Union Park Honda and four independent shops (Penny Hill, Firestone, Harvey Road Automotive, and Mighty Muffler) have attempted repairs, but none has performed a structural or root-cause inspection. No warning lamps or dashboard messages appeared at any point. The first symptom I noticed was the whooshing noise, immediately after the July 18, 2023 recall repair.

There was a safety recall for the rear arm control and excessive rust, Honda said they fixed it back in 2018… out of no where my car lost control and caused me to crash, I brought the car back to Honda and the rear arm bracket broke off due to excessive rust however Honda states it was repaired and there is nothing they can do, they won’t even look at the vehicle.

The contact owns a 2007 Honda CR-V. The contact stated while driving 25 MPH, the rear passenger's side of the vehicle collapsed inadvertently. The contact was able to pull to the side of the road. The contact noticed that the rear passenger's side wheel had detached and rotated 90 degrees into the wheel well. The vehicle was towed to an independent mechanic, who determined that the failure was related to NHTSA Campaign Number: 23V228000 (Structure). The vehicle was then towed to the dealer, where it was determined that the vehicle had failed the recall inspection test. The dealer informed the contact that the vehicle was beyond repair and could be repurchased by the manufacturer per the recall remedy. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened; however, no further assistance was provided. The failure mileage was approximately 190,000. Parts distribution disconnect.

Ref: NHTSA Recall #23V-228 We are requesting that the recall be reopened and revised to add complaint regarding Smail Honda located 5043, RT 30, Greensburg, PA 15601 who damaged our car when doing the recall. The dealership damaged the vehicle when they did recall attachment of braces, to the point where it will no longer pass Required PA Safety Inspection. On 9/21/23 we took our car to Smail Honda Village in Greensburg for Honda Campaign: UE3 related to corrosion of the rear frame on our 2007 Honda CRV. According to the reason for the recall “Corrosion can form in the rear frame” and “the rear frame can deteriorate”. In the recall notice, we were told: “Your Honda dealer will inspect the rear frame for corrosion…. If the rear frame cannot be repaired, Honda may offer to repurchase the vehicle from you.” My husband was told that the corrosion was so bad in the rear of the vehicle that it will not pass inspection. If it cannot pass the next PA state inspection, then essentially, it should be considered unsafe to drive. This would appear to represent the “spirit” of the recall which is to get unsafe Honda cars off the road and save lives. Nevertheless, the dealership did not offer to repurchase the vehicle as they should have done but they continued to attach the brace to this severely rusted frame which they, themselves, have determined is so bad that it will not pass inspection. The dealership has failed to remedy the dangerous corrosion of the rear frame in this vehicle which is the basic intent of the recall, and we are extremely dissatisfied with the attempt to remedy this safety issue. We are requesting that Honda Repurchase this vehicle and indicated in recall notice.

Honda CRV subject to NHTSA recall 23V-228. I called the dealer who confirms vehicle recall and informed me Honda has no parts available to carry out the recall. Called Honda customer service, phone agent initially said vehicle has been recalled, and I can get reimbursed for parts needed to fix it. I explained Honda dealer said no parts available. Honda CSR after a brief hold said upon further review, that my vehicle has not been recalled. I told her that contradicted her initial information, the NHTSA web site, the Honda recall web site and my conversation with the dealer. The CRV was purchased in a rust belt state and operated in a rust belt state for approximately 14 years. I explained several times to Honda CSR that this wasn't a simple broken radio recall, but a safety recall indicating that the vehicle could crash when something breaks on the rear axel when driven. Honda again said my vehicle had not been recalled.