2008 Honda CR-V

We took our 2008 honda crv to the Coggin Honda dealership in December 2025 to do a safety inspection, as we noted severe frame rust. In January 2026, the dealership indicated that we had to release the car to them, as it was unsafe to drive, and that they would be forwarding the case to Honda Corp under the NHTSA ID 23V228000 recall. When we called the dealership later for status updates, they indicated we had to deal directly with Honda Corp. We have called Honda Corp multiple times, and have gotten various stories, including that the case had been sent to mediation. When i called today, they indicated it has not yet been sent to mediation, and they would not let me talk to a supervisor. They suggested i call back tomorrow. We have not had use of our vehicle or any offer for a rental/loaner for 9 months now and we have no real answer on when this might be resolved. Please help us.

My car failed the annual Massachusetts State safety inspection done on XXX. The areas of failure were FRAME, FRONT END, and MUFFLER/EXHAUST. I was advised to not drive the car due to risk of frame failure due to extensive rust. I then brought vehicle to Atamian Honda ([XXX]) on XXX pursuant to Honda Service Bulleting (Recall) 23-032. The dealer contacted me later that day to tell me that the car was ready. The Service Concierge told me: (1) The car is ready as they did the recall. (2) The Technician said that the rust and rot was so sever that they could not put the car on a lift. (3) They could not complete the Multi Point Inspection due to the rust. (4) The technician advised me to not drive the car due to the condition causing an unsafe vehicle. I went to the dealer to sign off on the invoice and arranged a tow of the Honda to my home, as I did not want to risk driving in it. I opened a Case with Honda Corporate to claim that, despite the dealer's Recall being processed, that protocols of the Recall process were not followed; specifically, there are 2 fundamental actions that are required in order to properly process this Recall: completion of the MPI(Multi Point Inspection) and the placement of the car on a lift. Neither of these were done. Honda Corporate contacted me on XXX and, despite my claim on case number XXX, their position is that the dealer performed the Recall. I have made 2 phone calls in recent days and the calls have not been returned to me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2008 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle felt as if it was driving over a bump in the road, causing the steering wheel to be unstable. Upon inspecting the vehicle, the contact became aware that the rear trailing arm was rusted. The contact referenced NHTSA Campaign Number: 23V228000 (Structure); as a possible cause for the failure; however, the recall repair was marked as completed. The dealer determined that the recall repair was not performed. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 202,713.

Hello, I have a recall for the corrosion on my Honda CRV 2008, American Honda already has everything on file from the dealer ship I took to get it inspected and is been a whole month and American Honda hasn’t reached out to me. I have been asking American Honda if I could get a loaner car or rental as the service manager at the dealership has said he cannot provide a rental until American Honda authorized since obviously some one has to pay for it. And I’m just reaching out if you guys could help me anyway to help me get this sorted out, dealership has already told me the car is un repairable at this point due to the bad corrosion and American Honda has acknowledged that and said someone from the median department or something like that was gonna reach out to me that was 2 weeks ago and I have reached out a week ago and they said someone would reach out and I have not received anything as I have told them, I really need a car since I recently had my baby and you know I need to come to work and go back home. Please if you guys can help me

The contact owns a 2008 Honda CR-V. The contact stated that while the vehicle was parked, the front passenger's door failed to latch as intended. In addition, the front passenger's door had independently unlatched. The vehicle was taken to the dealer where it was diagnosed with a failed door lock actuator. The contact was informed that the front passenger's side door actuator needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue, and a case was filed. The contact referenced an unknown Technical Service Bulletin with a similar failure; however, the contact was informed that the TSB had expired. The failure mileage was approximately 53,000.

This is a complaint in reference to a current recall for the rear rust and corrosion issues on Honda CRvs, Part 573 Safety Recall Report 23V-228. I brought my vehicle to Matt Burne Honda on January 7 2025 for this recall and they "inspected" and passed the vehicle, installed the brace, and said all was well as they handed me the keys. In early March I took the car in for its state inspection and it failed due to all of the rust/corrosion/frame rot on the rear of this vehicle. When I called Matt Burne to find out why they installed the brace on this vehicle with all that rust, and why they never even bothered to mention the rust to me, they said that for the recall to pass all they needed to do was remove the bolt for the trailing arm and that all the rust didn't matter, and whether or not it could pass a state inspection didn't matter. This, put me and my family at risk. The rust and corrosion is severe. My family and I have been driving in it thinking it was all okay since the recall was completed. Yet they never thought to mention it. Isn't this recall in reference to rust and corrosion on the rear frame? Yes, I understand it involves the trailing arm, but wasn't there a punch test and a frame inspection that was supposed to be a part of this? How is it that the frame can rot away and practically disintegrate and yet that doesn't matter? After a month of trying to reach Honda, they finally told me I needed to take it to a Honda dealer because the 2 inspection centers I had taken it to weren't good enough. I wound up taking to to Motorworld Honda for an "inspection" and all they did was look at the installed brace and say everything was good, even though that at this point they were now unable to put the car on the lift since that spot on the frame has rusted away. In March it was able to be put on the lift? What happened since? And how is this acceptable as far as this recall is concerned? They put my life and the lives of my family at risk as well as others.

*(#1)2024 COMPLETELY TURND OFF DEAD STOPEF IN THE MIDDLE FREEWAY HIGHWAY PATROL HAD TO TOW IT AWAY LASY YEAR COST ME $900+ **** AGAIN NOW ALMOST PASSED OUT NO AIR BAG TO SAFE ME***** (#2) 3/6/2025 CAR COMPLETLY CRASHED ,INJURED ,I WAS TAKEN BY 911 TO HOSPITAL. ** BAD AIR BAG DID NOT CAME OUT OR NEVER WORKED TO PROTECTED ME***, I GOT HIT MY CHEST SO BAD , THOGHT I WAS GOING TO DIE THST MOMENT. CURRENTLY I RENTED A CAR TO PAY IT DAYLY $$$$ GO TO DOCTOR FROM MY OWN POCKET.[I CAN AFFORD] SINCE I LOST DO NOT KNOW HOW LONG WILL TAKE TO BE REPLACED MY 2008 HONA CRV ,WITH SAFER VEHICLE. I NEED TO HAVE TRANSPORTATION I SHOLDN'T CHARGED FOR RENTING A CAR AND GET HELP WITH FREE RENT TRANSPORTATION SOONER UNTILL SOMEONE RESOLVE THIS DADLY ISSUE. THANK GODI'M ALIVE