2020 Honda Civic

1: Fuel pump - This recall was fixed last weekend on 6/14/25. On [XXX] My vehicle stalled on a major road with my son in the car. 2: I have my [XXX] son with me most of the time. The vehicle stalled while I was driving. Myself or my son could of been very injured or worse if I wasn't able to get off the main road. The fuel gage said it was full of gas, but it wasn't moving with what miles the car said it had left. 3: N/A 4: I believe it was inspected because it states in the recall the the fuel pump impeller wasn't molded properly. 5: Yes, all of my check engine lights came on. While pushing on the gas peddle the car wouldn't move. The car started to slow down and shake. It first appeared a week after I got the recall fixed on 6/22/25 Side note: I don't currently have the documents in my possession. Its in the car at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Both fuel pumps failed and were replaced. The parts were saved for inspection upon request. My car shut down while I was accelerating on the entry ramp to a major highway. If it had not been for my skilled driving and fast thinking, a major accident with injuries would have occurred. The mechanic who fixed my car said this was the 12th one he has repaired. The vehicle was not inspected by anyone from Honda but we did save all the old parts so that it could be verified. There were absolutely no warning lights, messages or other symptoms of the problem prior to the failure. Honda has a recall for this exact problem, for this exact same car but the VIN for my car has not been released yet because they are doing it increments, apparently. What doesn't make sense is that they don't agree to accept responsibility for this recall on the cars that have broken down and been diagnosed with this recall because the VIN hasn't been released yet! This is a $1900 repair that I had to come out of pocket for and I need to be reimbursed in order to payback the money borrowed to pay for the repair. Can you somehow help with this problem. I have the receipts for the repair but don't have them with me at the office where I am sending this message. I can provide them if you need me to but the total amount paid for the repair was $1984.

My automatic Breaks that prevents me from rear ending a car keeps engaging when I am a few car lengths from another vehicle. It’s happened once yesterday and once today. Both times in heavy traffic areas. I’ve had the car for two years and this is the first time this has happened. Thankfully no one was following close behind because they may have hit me. I’m afraid this is going to happen one day when someone is too close and I’m going to get rear ended. It’s really scary and dangerous. I’m scared to drive my car.

The evaporator in my 2020 Honda Civic failed without warning, causing the air conditioning system to stop blowing cold air. This posed a safety risk, especially in hot weather, as it affected driver comfort and increased the chance of fatigue or distraction. The issue was diagnosed and confirmed by a certified Honda dealership, whose staff acknowledged that evaporator failure is a common problem in 10th generation Civics and that Honda corporate is aware of multiple similar cases. While Honda has extended warranty coverage for other A/C components, the evaporator—despite its high failure rate—remains excluded. The repair is extremely labor-intensive and costly, often exceeding what many owners can reasonably afford, which discourages timely repairs. In many cases, the failure is due to leaking refrigerant, which not only compromises system performance but also poses an environmental hazard. There were no warning lights or messages before the failure, and the component is available for inspection upon request. I am requesting that Honda extend warranty coverage to include the evaporator and provide reimbursement for repairs due to the widespread nature, safety concerns, and environmental impact of this issue.

The contact owns a 2020 Honda Civic. The contact stated that the front driver’s side door failed to open as needed. The contact stated that several attempts were needed to open the door. After investigating the failure, the contact related the failure to the steel beams inside the door. The contact stated that the failure occurred frequently. The contact had suffered rotator cuff injuries on both shoulders. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 25,000.

While making a slow right turn into a shopping plaza, I accidentally struck a median curb with only the driver’s side front tire. Despite the low speed and minimal impact, the passenger side front airbag deployed without cause, severely endangering my passenger. Aside from a flat tire, there was no damage to the body of the car. Fortunately, we were moving slowly enough to avoid injury, but had we been going any faster, it could have caused serious harm. After the incident, both front seatbelts locked, rendering the vehicle unsafe for both the driver and passenger. I later discovered that there are confirmed recalls affecting the passenger airbag system (specifically the front passenger seat weight sensor) for 2020 Honda Civics—my car’s exact make and model—but my VIN does not appear to be included, despite exhibiting the same failure. When I brought the car to a Honda dealership, I was told the recall did not apply and was quoted $10,000 in repairs for the SRS and seatbelt systems. Rather than addressing the potential manufacturing defect, I was instead hounded to trade in the vehicle. I believe this incident reflects a serious safety malfunction tied to an existing recall and deserves investigation. My vehicle may have been improperly excluded from a recall campaign affecting others with identical equipment and model specifications.

The passenger side seat belt light comes on when someone is sitting in the passenger seat. We have had to McGrath Honda in St Charles IL, but they say there is no recall. First time they did a diagnostic and said nothing wrong. Still came on sporadically. Took back, McGrath said they could do a diagnostic but it would cost $159. I said, you already did that. Why not change the sensor. They said we have a service bulletin that states it may be a problem, but you will have to pay to fix. I said it does not come on all the time, so obviously it is a Honda problem. Left the dealership. That was three months ago. It has started coming on again. This is ridiculous. Honda has a seat belt safety issue and refuse to address it. What can be done? Do I need to contact the Consumer Protection Agency in Illinois or the National Safety and Transportation board?

The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue but confirmed that parts were not yet available, and to wait for the second owner notification letter to be mailed. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.