2020 Honda Civic

The contact owns a 2020 Honda Civic. The contact stated that while driving at an undisclosed speed, the compressor shaft failed, and the shaft seal caused further damage to the compressor and caused an additional failure. The contact associated the failure with Technical Service Bulletin: 23-039. The dealer was contacted and diagnosed the vehicle with compressor failure. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the warranty only covered the shaft seal and not the compressor. The failure mileage was approximately 166,000.

The contact owns a 2020 Honda Civic. The contact stated that while sitting in the vehicle with the vehicle turned off, the contact heard a pop. Upon inspection, the contact discovered that the rear windshield had cracked without impact. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 48,821. The VIN was unavailable.

The contact owns a 2020 Honda Civic. The contact stated while driving 40 MPH, the air conditioner was blowing out hot air, and there was steam coming out of the passenger's side air conditioner vents. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where freon was added to the air conditioner system service port, and the contact was informed that there was no leak. The contact stated that the failure recurred a month later. The vehicle was then taken to the dealer, where it diagnosed that the air conditioner condenser had failed and needed to be replaced. The contact stated that the vehicle was repaired twice and was currently in the process of being repaired a third time. The contact related the failure to Technical Service Bulletin Number: 19-091(Warranty Extension: 2016-21 Civic A/C Condenser). The manufacturer was notified of the failure, and informed the contact that the failure would be recorded. The failure mileage was approximately 58,000.

The contact owns a 2020 Honda Civic. The contact stated while driving at approximately 25 MPH, the contact heard an abnormal popping sound and became aware that the passenger’s side rear-view mirror had detached from the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the passenger’s side rear-view mirror needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 16,842.

The contact owns a 2020 Honda Civic. The contact stated while driving 55 MPH, the vehicle came to an abrupt stop. The contact was concerned that the parking brake had engaged without driver input. The contact stated that after closing the windows, turning off the vehicle, and exiting the vehicle, she noticed that the windows and sunroof had opened independently upon her return. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 51,815.