2021 Honda Civic

The contact owns a 2021 Honda Civic. The contact stated that while driving at an undisclosed speed, the contact experienced an intermittent failure, and the steering wheel became very firm and became difficult to turn. During the failure, the power steering became inoperable, causing several malfunctions, and several warning lights were simultaneously illuminated on the instrument panel. The vehicle was taken to an authorized dealer, and the technician diagnosed the vehicle and determined that the electronic power steering assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 58,000.

while driving last week with my family, doing some grocery shopping, we got on the highway which is 75mph in our 2021 Honda Civic and it had a catastrophic failure on its ADAS system out of nowhere it stopped and made my car swerve off the road and applied the breaks like it detected a car in front of us, it took us from 75 to 0 pretty darn fast fortunately no one was behind us, after the event im not able to use any features that involve the camera which includes crucial features of the car including cruise control, i can't even see what any info that is supposed to be displayed on the dash, I took it to the dealership where they said that their ADAS system doing this's a common occurrence and that most likely the camera it self will need replacement, i truly believe this to be a very dangerous feature that should be looked into and if the camera is prone to getting messed up like they said they are there should be a recall on this equipment before there's a bad accident! also yes my vehicle is and can be inspected whenever it is needed and no we didn't have any problems whatsoever with the ADAS system before it just failed

Steering locks up at highway speeds. This vehicle has only 36,526 miles on the odometer. This is a serious safety issue and could easily cause a high speed crash. The dealer has road tested and confirms the problem. The dealer states the electric steering box is at fault. We are having the electric steering box replaced by the dealer.

Vehicle: 2021 Honda Civic Hatchback Current Mileage: ~24,400 miles Component: Steering / Electronic Power Steering (EPS) Gearbox / Steering Rack Summary of Issue: Vehicle is experiencing severe "sticky steering" (mechanical binding) in the Electronic Power Steering (EPS) assembly while driving, most noticeably at highway speeds. The steering wheel feels stuck when trying to make minor lane adjustments, requiring noticeable extra force to break free, which causes the vehicle to over-correct and weave. This is an active safety hazard that interferes with normal vehicle control. The vehicle has only ~24,400 miles. A Honda dealership diagnosed the issue as a faulty steering rack/gearbox requiring full replacement at a quoted cost of $5,000. This behavior matches the known defect detailed in NHTSA Campaign 24V-744 (gearbox worm gear binding/sticky steering) affecting millions of Honda vehicles sharing this same EPS architecture for 2022-2025 models. Requesting an investigation to expand coverage to 2021 models.

The contact owns a 2021 Honda Civic. The contact stated that while driving on several occasions at various speeds, the steering wheel became firm and was sticking while driving. The contact used excessive force to turn the steering wheel while driving. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 15,000.

The contact owns a 2021 Honda Civic. The contact stated that while driving at an undisclosed speed, there was an abnormal clicking sound coming from the vehicle, and the steering wheel was sticking. The contact stated that the steering wheel was continuously turned while attempting to prevent it from sticking. No warning lights were illuminated. The contact stated that the failure was a persistent failure. The vehicle was taken to the dealer, where it was diagnosed with a power steering rack assembly failure. The contact was informed that the power steering rack assembly needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 36,000.