2021 Honda Civic

The contact owns a 2021 Honda Civic. The contact stated that while driving at an undisclosed speed, the contact experienced an intermittent failure, and the steering wheel became very firm and became difficult to turn. During the failure, the power steering became inoperable, causing several malfunctions, and several warning lights were simultaneously illuminated on the instrument panel. The vehicle was taken to an authorized dealer, and the technician diagnosed the vehicle and determined that the electronic power steering assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 58,000.

Steering locks up at highway speeds. This vehicle has only 36,526 miles on the odometer. This is a serious safety issue and could easily cause a high speed crash. The dealer has road tested and confirms the problem. The dealer states the electric steering box is at fault. We are having the electric steering box replaced by the dealer.

Vehicle: 2021 Honda Civic Hatchback Current Mileage: ~24,400 miles Component: Steering / Electronic Power Steering (EPS) Gearbox / Steering Rack Summary of Issue: Vehicle is experiencing severe "sticky steering" (mechanical binding) in the Electronic Power Steering (EPS) assembly while driving, most noticeably at highway speeds. The steering wheel feels stuck when trying to make minor lane adjustments, requiring noticeable extra force to break free, which causes the vehicle to over-correct and weave. This is an active safety hazard that interferes with normal vehicle control. The vehicle has only ~24,400 miles. A Honda dealership diagnosed the issue as a faulty steering rack/gearbox requiring full replacement at a quoted cost of $5,000. This behavior matches the known defect detailed in NHTSA Campaign 24V-744 (gearbox worm gear binding/sticky steering) affecting millions of Honda vehicles sharing this same EPS architecture for 2022-2025 models. Requesting an investigation to expand coverage to 2021 models.

The contact owns a 2021 Honda Civic. The contact stated that while driving on several occasions at various speeds, the steering wheel became firm and was sticking while driving. The contact used excessive force to turn the steering wheel while driving. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 15,000.

The contact owns a 2021 Honda Civic. The contact stated that while driving at an undisclosed speed, there was an abnormal clicking sound coming from the vehicle, and the steering wheel was sticking. The contact stated that the steering wheel was continuously turned while attempting to prevent it from sticking. No warning lights were illuminated. The contact stated that the failure was a persistent failure. The vehicle was taken to the dealer, where it was diagnosed with a power steering rack assembly failure. The contact was informed that the power steering rack assembly needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 36,000.

Vehicle: 2021 Honda Civic Mileage: Approximately 58,000 miles Over the past couple of months, I have experienced a steering issue that appears to be worsening. While driving at highway speeds, the steering wheel intermittently feels as though it “sticks” or catches near center, requiring constant small corrections to maintain a straight path. The steering does not feel smooth or normal and creates difficulty maintaining lane position comfortably. I have also noticed similar catching/resistance during sharper turns at moderate speeds. To attempt to resolve the issue, I have: * Replaced a flat tire * Had two separate wheel alignments performed *opened case with Honda directly Neither repair corrected the issue. The symptoms appear similar to “sticky steering” complaints and steering investigations reported on newer Honda Civic models. Because this issue affects steering control and highway driving, I believe it may present a potential safety concern. The problem occurs intermittently but repeatedly during normal driving conditions and is most noticeable at higher speeds.

Steering rack binds and requires extra effort to return to center. Specifically for me, when proceeding on a long curve that requires me to turn my steering wheel left more than like 40 degrees the steering will "stick" in place and won't automatically return to center when releasing the wheel requiring me manually start returning the wheel to center before it will auto center. It happens after having driven for about 20 or more minutes. It happens at smaller degrees when driving at highway speeds trying to keep the car centered in the lane. (Adjusting the wheel to the left more then 5 degrees will cause the steering wheel to stick left requiring manually effort to return to center.) I informed my dealership (Metro Honda of Jersey City) of the steering feeling sticky but they couldn't replicate it at the time.

At speeds between 40 and 70 my 2021 Honda Civic EX Hatchback steering feels sticky when making small adjustments. There is a slight resistant in steering when a slight correction is needed. Once that resistant is overcome, the steering wheel jerks in the direction of the correction potentially causing an over correction. This is a safety problem and can cause an accident. I am not seeing any warning lights or warning noises.