2020 Honda Civic

While driving down the road my steering wheel locks or sticks then quickly releases causing me to overcorrect the steering wheel. This happens on a continuous basis while driving. There are no warning lights or messages that come on. I took it to dealership for a diagnostics and they determined it to be the steering gear box but not considered a a recalled item.

The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and informed the contact that parts were not yet available for the recall repair, and there was no information on when parts would be available. The contact called another dealer, Holman Honda of Fort Lauderdale (12 E Sunrise Blvd, Fort Lauderdale, FL 33304); who confirmed the information provided by the first dealer. The manufacturer was made aware of the issue and opened a case. The manufacturer informed the contact that the parts were on back order. The contact had not experienced a failure.

The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The contact stated that the local dealer was contacted, and the contact was informed that parts were not yet available for the recall repair. The dealer was contacted several times about the recall repair and the availability of parts to perform the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

I am writing to formally report a persistent and widely experienced issue with the air conditioning system on Honda Civic models from 2017 through 2025 (10th generation). Many owners, including myself, have encountered repeated failures where the A/C system either stops working entirely or begins to blow hot air. These issues appear to be linked to faulty components such as the condenser and evaporator, which have become known problems within the Civic community. I've also noticed that people will fix this issue, only to have it return a few years later. I got lucky when we purchased my car in 2020. We added a Honda Care package, which is still under warranty. They will replace everything without additional payment. What’s concerning is that once the vehicle is out of warranty, owners are being quoted anywhere from $1,300 to $3,000 for repairs, costs that seem excessive for a known defect affecting a major comfort and safety feature. I respectfully ask that Honda recognize this issue and provide appropriate support or reimbursement options for affected customers, especially considering the pattern and volume of complaints. Please let me know how Honda intends to address this concern and if there are any extended warranties or recall programs currently in place for the affected A/C components. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Honda Civic. The contact stated while driving 40 MPH, the air conditioner was blowing out hot air, and there was steam coming out of the passenger's side air conditioner vents. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where freon was added to the air conditioner system service port, and the contact was informed that there was no leak. The contact stated that the failure recurred a month later. The vehicle was then taken to the dealer, where it diagnosed that the air conditioner condenser had failed and needed to be replaced. The contact stated that the vehicle was repaired twice and was currently in the process of being repaired a third time. The contact related the failure to Technical Service Bulletin Number: 19-091(Warranty Extension: 2016-21 Civic A/C Condenser). The manufacturer was notified of the failure, and informed the contact that the failure would be recorded. The failure mileage was approximately 58,000.

The A/C system failed due to contamination from the ac condenser and compressor shaft seal leaking. It was inspected at Hardin Honda dealership and confirmed these systems were leaking and the entire system was contaminated. My vehicle is available for inspection upon request. My safety is put at risk because the contamination can cause the engine to fail. The problem has been confirmed by Hardin Honda dealer and Honda issued two warranty extensions to fix these issues. Hardin Honda put in writing that the defect code is 6C300 and one of the two warranty extensions is under this code. Honda issued Service Bulletin 19-091 for my issue, but they are now refusing to stand behind their warranty extension. When we took it to the dealership they said our issue was not the same and that we had to pay thousands of dollars to fix the entire a/c system. The dealer said they cannot fix the two parts under warranty because the whole system is contaminated but the whole system is contaminated because of those two parts leaking. We reached out to Honda Corporation and they refuse to correlate our issue with the warranty extensions even though we have in writing from Hardin Honda that our A/C issues are the ones under the warranty. Honda issued these warranty extensions and are refusing to pay for the damages that my car is experiencing. The A/C system stopped working on 7/14/2025 and I took the car to the dealership on 7/17/2025 to get it checked out. Honda issued these warranties because of a manufacturing fail on their part and now they are refusing to fix their own issue and making us pay for damages that we had no idea were happening until our A/C system went out. If Honda had issued a recall for these faulty parts, then I would have taken my car in to be fixed right away and my whole a/c system would not be contaminated. We have been in communication with Honda Corp but they will not assist us and will not stand behind their warranty extensions.

I bought this car from a Honda dealership in Cincinnati. I searched for this specific year and color. It had about 48k miles on it when I got it. I have only put on 14k miles now. I purchased the warranty. After a year of owning it. My paint on the plastic pieces started to chip off. The mirror is nearly completely paintless, and the door handles look bad as well. I have been trying to work with Honda. The dealership recognized this was an issue with this color. There is a class action for the white as well. The honda dealership said Honda corporate should do something about it since I haven't had this car very long. Honda corporate came back and told me that they would have only covered it in the year of 2020 which is silly because the car is a 2020. I purchased it at the end of 2023. So as soon as I got this off of the lot I was [XXX] essentially. I told them that I haven't even put that many miles on the car and they said it didn't matter. Online everywhere talks about the issues with the paint chipping on the plastics and they refuse to recognize it. I was quoted over 1000 to fix the more serious issues but another 400 more to fix everything and that was just for the parts and not the labor. The dealership service manager at Honda recognized this was a problem but corporate doesn't want to do anything about it. The issue started happening a year after I purchased it. I haven't even owned it for a full two years. Not even 14k miles on it since my purchase. Purchased the warranty and they refuse to help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Researched and found this has been a common issue with this make and model. Clutch slippage at random times when accelerating, reported to Honda dealership multiple times, stated there wasn’t any issue with vehicle and denied this was a common issue even though it has been reported by multiple owners of this year/make/model. 3-4 days ago, clutch started disengaging while driving and constantly had the burning friction smell. Fortunately I was able to get my vehicle to the dealership without having to be towed but it was a slow with lots of praying to the car gods. Now the dealership is charging me an outrageous amount to repair, even though I reported this months ago (prior to it getting this bad) and was told there wasn’t nothing wrong with it. My estimate for repairs came to just under $5k for something that should’ve been fixed when it was first reported (which probably would’ve been way less in cost to fix at that time). AND…I had to tell them what the issue was in detail because they treated me like I was stupid. This should’ve been a recall a long time ago with all the reports and complaints from so many people instead of Honda treating people like they’re stupid.