2019 Honda Civic

Driving down interstate on 1/19/23 and car lost power. I had to move two lanes to the shoulder without getting hit by other drivers. Had car towed to local dealer and they said it was out of gas. The gas gauge said there was 44 miles to empty. On 2/16/23 I was driving to gas station and as soon as it said 44 miles to empty, the car stalled again. Unsure if fuel pump or fuel sensor issue. When I took it to the dealership the first time all they did was add 5 gallons of gas. Didn’t check fuel pump. No charge. I did pay $275 to have car towed to dealership. The second time I added 5 gallons of gas and then went to gas station and filled up.

On 01/15/2023 my son was driving on a highway in our 2019 Honda Civic LX when he heard a scary grinding sound under the car. He was forced to stop on the side of the highway only to discover that the splash shield at the bottom of the car was almost disconnected from the car itself. Upon closer inspection at home, we discovered that splash shield is only held in place by 3 fasteners instead of 8 that is needed. Quick internet search shows numerous cases when the splash shield is not installed correctly after the oil change causing it to disconnect eventually. The oil change on the was performed on 08/01/2022 at HONDA CITY dealership. No one touched the bottom of the car afterwards. We contacted the dealership and on 01/16 I had a conversation with a manager who advised to visit it. On 01/17 my son went there and was told that it disconnected for unknown reasons and dealership is not responsible. The dealership manager stated, engine splash cover disconnected by “natural causes”. An unexpected loud grinding noise while driving on a highway almost caused an accident (he almost lost control of the car). If it is a design issue (as stated there are numerous cases of engine splash guard disconnecting documented online) I believe Honda must issue a recall to replace it / address the issue.

Once the car gets above 50MPH the steering feels sticky or notchy, like the wheels are stuck in a rut, and it stays that way at any speed until shut off. It's impossible to keep the car centered in the lane as the slightest turn of the wheel in either direction is too much, and so you turn the wheel in the other direction to compensate and then that's too much. The car feels entirely unsafe, especially on the highway. It was especially nerve racking with a semi in the next lane. There were no warning lights or codes. The car was taken to the local Honda dealership and the technician confirmed the steering problem, searched the tech line forums and found multiple cases with similar complaints. Replacement of the steering rack was recommended.

I purchased this car from Fox Honda a few weeks after it was sold to the car dealership. When I picked up the car and drove home, I noticed noises from the car. I took my car to a body shop nearby to check. The mechanic said one of the tires wasn’t sealed. I continued to hear weird noises coming from the front of my car. A month later, the low-tire-pressure sign appeared. I called the salesperson again, and he said the car was fine due to weather. I was worried, so I took the car to Honda City in Liverpool, NY to get inspected. They got rid of the low-tire-pressure sign. The service of Fox Honda was inadequate as it didn’t make sure the car I bought was inspected throughout before selling it. Everyone convinced me that there was no problem with the car until my car corrupted on January 4, 2021. My son was driving the car home from school. When he made the left turn, he said the car seemed out of balance and then it hit the sidewalk. The speed in the area was about 35mph, and the car was driven slower than the speed because it made a left turn at the intersection. The wheel and front axle on the passenger side fell off from the vehicle. He was scared, so he called 911. Police came, and people on the road all thought it was the strangest thing that ever happened to a car. My husband and I were glad that my son was ok, but a car’s wheel and its axes can’t just fall off like that. My son could end up in the hospital if he drove on the highway. Honda C said my case couldn’t move forward if the body shop at Honda did not give them the inspection report (My insurance did assess the damage, but Honda C did not accept it). The body shop said we had to wait for 2 months, but yesterday, Tuesday 2/21, I met the service manager to ask him to speed up the inspection, and he said Honda C would do it, not him. It was upsetting because both parties stated different things. My pre-paid legal service attorney advised me to report to DMV and the defects to the NHTSA.

My trunk opens on it’s own while riding down the road! Every day several times a day I have to pull over and close my trunk because it opens on its own! It’s very dangerous as I have had things fly out of my truck bc of this! I just bought the car in October 2022! There are a lot of other complaints online when I looked up why does my trunk keep opening on my 2019 civic! From my understanding it is the 2019-2020 Honda civics! IT HAPPENS EVERY DAY!

The contact owns a 2019 Honda Civic. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to an independent mechanic, who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 62,000.