2010 Ford Focus

I WAS LOCKED IN MY OWN CAR! THE DRIVER'S SIDE DOOR WOULD NOT UNLOCK. I TRIED THE INSIDE DOOR LATCH, THE OUTSIDE DOOR LATCH, KEY FOB, AND EVEN TRIED TO UNLOCK WITH THE KEY FROM THE OUTSIDE. I HAD FRIENDS TRYING TO HELP ME GET THE DOOR UNLOCKED, WITH NO LUCK. I HAD TO CRAWL OUT THE PASSENGER SIDE OF THE CAR. AFTER LETTING THE CAR SIT OF OVER AN HOUR, THE DOOR WOULD FINALLY UNLOCK. THE DEALER IS SAYING IT IS THE ACTUATOR MOTOR GOING OUT, COST FOR THE MOTOR ALONE IS $400. THAT DOES NOT INCLUDE THE LABOR TO INSTALL IT. I THINK IT IS RIDICULOUS THAT AN ELECTRICAL MOTOR WOULD GO OUT WITH ONLY 38000 MILES ON IT. FROM WHAT I HAVE READ, THERE MOST CERTAINLY SHOULD BE A RECALL. HOPEFULLY IT WILL NOT REQUIRE SOMEONE GETTING TRAPPED IN A CAR AND LOOSING THEIR LIFE FOR THAT TO HAPPEN. *TR

THE INCIDENT OCCURRED ON 9/1/2011 AT ABOUT 3:00 PM. TRAFFIC WAS LIGHT AND WEATHER WAS DRY AND SUNNY. WE HAD BEEN DRIVING ABOUT 3 TO 4 HOURS WHEN THE PROBLEM BEGAN. WHILE DRIVING THE POSTED SPEED LIMIT IN OHIO ON I-75 SOUTHBOUND JUST SOUTH OF MILE MARKER 99 THE CAR STARTED BEHAVING LIKE I WAS OUT OF GAS EVEN THOUGH I HAD AT LEAST A HALF TANK LEFT. IT STARTED TO STALL AS I PULLED IT TO THE SHOULDER OF THE ROAD. AS I GOT IT STOPPED I NOTICED SMOKE/STEAM COMING FROM UNDER THE HOOD. I ATTEMPTED TO OPEN THE HOOD LATCH INSIDE THE CAR BUT WAS UNABLE TO. MY WIFE AND I EXITED THE CAR AND WENT TO THE FRONT WHERE SHE NOTICED IT WAS ON FIRE. WE IMMEDIATELY CALLED 911 FOR HELP. THE FIRE DEPARTMENT AND OHIO STATE TROOPERS ARRIVED AND ATTEMPTED TO PUT THE FIRE OUT. THE CAR WAS TOTALLY DESTROYED AS THE FIRE COMPLETELY ENGULFED THE CAR. THE VEHICLE WAS NEVER MODIFIED FROM STOCK AND WAS MAINTAINED AS REQUIRED. *TR

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ALL FOUR DOORS EXHIBITED FAILURES WHEN UNLOCKING THE VEHICLE USING THE KEY FOB AND MANUALLY. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER TWICE AND THE DEALER WAS ABLE TO GET THE DOORS OPENED BY REPLACING THE LINKAGE. THE CONTACT BELIEVED THE FAILURE TO BE A MANUFACTURING DEFECT. THE CONTACT HAD TO CRAWL THROUGH THE WINDOW IN ORDER TO ENTER THE VEHICLE. THE FAILURE MILEAGE WAS 10,900. THE RIGHT AND LEFT REAR DOORS WOULD NO LONGER OPEN; NOT EVEN MANUALLY. UPDATED 09/29/11 UPDATED 9/27/11 *CN FORD INFORMED THE CONSUMER, THEY WERE NOT RESPONSIBLE FOR ANY REPAIRS, DUE TO THE FACT THE CONSUMER LIVES ON A GRAVEL ROAD AND DIRT WAS GETTING INSIDE THE DOOR LOCKS. THEY CLAIMED IT WAS AN ENVIRONMENTAL ISSUE. UPDATED 10/14/11.*JB UPDATED 11/07/11 *BF THE CONSUMER STATED HE/SHE DID NOT CRAWL THROUGH THE WINDOW. FORD TOLD THE CONSUMER TO CRAWL THROUGH THE WINDOW IN THE EVENT OF AN ACCIDENT. THE CONSUMER DECLINED DUE TO BEING DISABLED. THE CONSUMER STATED THE FAILURE MILEAGE WAS BEFORE 10,900. UPDATED 06/13/2012 *JS UPDATED 06/15/12 UPDATED 06/21/12 ... UPDATED 08/15/12 *BF UPDATED 08/20/12 *BF UPDATED 08/20/2012 *JS THE CONSUMER STATED THE RIGHT REAR DOOR COULD NOT BE UNLOCKED MANUALLY OR BY REMOTE. UPDATED 08/21/12 UPDATED 08/11/12 *BF UPDATED 09/17/2012 *JS THE CONSUMER STATED THE LEFT REAR DOOR AND RIGHT REAR DOOR WOULD NOT UNLOCK MANUALLY OR WITH THE REMOTE. UPDATED 09/24/12 UPDATED 10/29/14*JB

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED BOTH PASSENGER AND DRIVERS REAR POWER DOORS WERE DEFECTIVE. SHE WAS ONLY ABLE TO EXIT THE VEHICLE FROM THE REAR, IF THE VEHICLE WAS IN PARK AND THE FRONT DRIVER SIDE DOOR WAS OPENED. THE DEALER ADVISED HER THAT THE VEHICLE WAS OPERATING AS DESIGNED AND TO REPLACE THE LOCKING MECHANISM IF SHE DID NOT FEEL SAFE. THE MANUFACTURER WAS NOT NOTIFIED NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 23,135. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 9/27/11 *CN THE SUNROOF LEAKED WATER AND THE TIRES CAUSED A SEVER VIBRATION. THE TIRE ISSUE HAS SINE BEEN RESOLVED.

BOUGHT USED 2010 FORD FOCUS IN FEBRUARY. HAD NO PROBLEM FOR THE FIRST 3 MONTHS OF OWNING THE VEHICLE, THEN ALL OF A SUDDEN I WAS HAVING ISSUES. THE CAR STARTED PULLING TO THE RIGHT TOO MUCH, TOOK IT TO THE DEALERSHIP WHERE I BOUGHT THE CAR, THEY SAID ITS NORMAL FOR THE "SLIGHT" PULLING TO THE RIGHT AS IT'S THE ROAD AND NOT THE CAR (TIRE PRESSURE WAS ALL IN RANGE), SO THEY SENT ME HOME. THIS IS AN ONGOING ISSUE WITH NO ANSWER. TWO WEEKS AFTER, I WAS HAVING STEERING WHEEL PROBLEMS. IT WOULD SHAKE("RATTLE") WHEN COMING TO A STOP(BREAKING) AND WHEN I WAS DRIVING OVER 45 MPH. SAME DEALERSHIP RAN A DIAGNOSTIC TESTING AS WELL AS TEST DRIVE,FOUND NOTHING WAS WRONG, THIS HAS BEEN AN ONGOING ISSUE FOR 3 MONTHS WITH NO FIXES. I TOOK IT TO A FORD CERTIFIED DEALERSHIP, THEY FOUND NOTHING THAT WAS CAUSING THE PROBLEM, NOTHING THEY CAN DO TO HELP ME FURTHER. I AM ALSO HAVING AN A/C ISSUE, IT IS NOT COOLING AT MAX AND IS EMITTING A FOUL ODOR AFTER TURNING THE VEHICLE ON. DEALERSHIP CHECKED THE CABIN FILTERS AND COOLING LIQUIDS, ALL WAS CLEAN AND FULL - OFFERED TO DO A "SPRAY" TO TRY AND ELIMINATE THE ODOR,BUT DID NOT WANT TO PROCEED WITH THAT OPTION.. MY BIGGEST ISSUE IS WITH THE CAR NOT ACCELERATING WHEN PRESSING GAS PEDAL AND ALSO KEEPS ROLLING FORWARD AFTER APPLYING BREAKS AND WHEN AT A STOP. THIS IS A RECENT ISSUE WITHIN THE PAST MONTH. I WILL PRESS THE BRAKE PEDAL WHEN COMING TO A STOP, BUT HAVE TO PUSH THE BRAKE PEDAL ALMOST DOWN TO THE FLOOR TO MAKE IT STOP COMPLETELY. I HAVE HAD CLOSE-CALLS WITH RUNNING INTO THE BACK OF OTHER VEHICLES IN FRONT OF ME BECAUSE OF THIS ISSUE. ALSO WHEN I AM AT A COMPLETE STOP, THE CAR WILL UNEXPECTEDLY "KICK" AND KEEP MOVING FORWARD, THUS CAUSING ME TO HAVE TO PUT EVEN MORE PRESSURE ON THE BRAKES TO MAKE IT STOP. ALONG SIDE THAT ISSUE IS WITH MY ACCELERATOR. I WILL APPLY THE GAS PEDAL AND THE CAR WOULD NOT ACCELERATE AND WILL GIVE A FEW KICKS IF I PRESS IT DOWN ON IT MORE TO MAKE IT ACCELERATE. NO FIXES. ONGOING ISSUE OVER A MONTH. *TR

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE SUDDENLY STALLED. AFTER A FEW MINUTES, THE VEHICLE RESTARTED AND BEGAN TO DRIVE AS NORMAL. THE DEALER DIAGNOSED THAT THERE WAS A SENSOR FAILURE INSIDE OF THE ENGINE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION WIRING WAS EXPOSED AND WOULD CAUSE THE THIRD CYLINDER TO MISFIRE. THE VEHICLE WOULD ALSO STALL WHILE DRIVING 10 MPH. THE VEHICLE RESTARTED IMMEDIATELY, BUT THE CONTACT HAD TO CONTINUOUSLY APPLY PRESSURE TO THE ACCELERATOR PEDAL DUE TO THE LOSS OF THE THIRD CYLINDER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE WIRING WAS CHEWED BY A RODENT, RESULTING IN THE STALLING. THE VEHICLE WAS REPAIRED BY REPLACING THE EXPOSED WIRING. THERE WAS NO RECALL FOR THIS FAILURE. THE MANUFACTURER WAS NOTIFIED, AND STATED THAT IT WAS UP TO THE DEALER WHETHER OR NOT TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 25,000.