NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
31 reportsClear category filterMileage unknown · Jul 8, 2021
Latches/locks/linkages
Both rear doors will not stay closed as the latches do not work. The doors will swing open when driving if not secured with a strap, making it unsafe to have passengers in the back seat. Other models and different years of the same model have had recalls issued for the same issue. I haven't taken it to be inspected as I cannot a…
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Both rear doors will not stay closed as the latches do not work. The doors will swing open when driving if not secured with a strap, making it unsafe to have passengers in the back seat. Other models and different years of the same model have had recalls issued for the same issue. I haven't taken it to be inspected as I cannot afford to pay $140 at the dealership for the diagnosis. I did not own the vehicle when the issue first occurred so I don't know if there were any warning signals prior to the issue appearing.
NHTSA ODI #11423989
80,000 miles · Sep 11, 2018
Latches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER DOOR FAILED TO UNLOCK WITH THE KEY OR MANUALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LUTHER FORD-LINCOLN (3629 U S 119, HOMER CITY, PA 15748, (724) 479-8083), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WA…
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TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER DOOR FAILED TO UNLOCK WITH THE KEY OR MANUALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LUTHER FORD-LINCOLN (3629 U S 119, HOMER CITY, PA 15748, (724) 479-8083), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED REFERENCE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 80,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR **TR THE CONSUMER STATED DRIVER BACK DOOR WOULD NOT LOCK OR UNLOCK SAME FOR PASSENGER SIDE BACK DOOR. *JB
NHTSA ODI #11128660
72,000 miles · May 30, 2017
Latches/locks/linkages
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER AND DRIVER DOORS FAILED TO LOCK WITHOUT WARNING. THE CONTACT REACHED OUT TO A LOCAL DEALER (WEST HERR FORD LINCOLN OF AMHERST LOCATED AT 2600 MILLERSPORT HWY, GETZVILLE, NY 14068) WHO INFORMED THE CONTACT THAT THEY WERE AWARE OF THE FAILURE AND TH…
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TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER AND DRIVER DOORS FAILED TO LOCK WITHOUT WARNING. THE CONTACT REACHED OUT TO A LOCAL DEALER (WEST HERR FORD LINCOLN OF AMHERST LOCATED AT 2600 MILLERSPORT HWY, GETZVILLE, NY 14068) WHO INFORMED THE CONTACT THAT THEY WERE AWARE OF THE FAILURE AND THAT THERE WAS A RECALL, BUT WAS UNABLE TO LOCATE THE CONTACT'S VIN WITHIN THE RECALL. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER INFORMED THE CONTACT THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT INQUIRED TO SPEAK WITH A MANAGER , BUT WAS DENIED. THE CONTACT WAS REFERRED TO NHTSA. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
NHTSA ODI #10992162
180,000 miles · Jun 28, 2016
Latches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE AND REAR DRIVER SIDE DOORS FAILED TO LOCK. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT PROV…
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TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE AND REAR DRIVER SIDE DOORS FAILED TO LOCK. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT PROVIDED.
NHTSA ODI #10877139
Mileage unknown · Feb 17, 2016
Electrical SystemLatches/locks/linkages
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE PARKED, THE FRONT DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED WHEN THE DOOR WAS PROPERLY CLOSED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000(LATCHES/LOCKS/LINKAGES…
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TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE PARKED, THE FRONT DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED WHEN THE DOOR WAS PROPERLY CLOSED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000(LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ..UPDATED 03/15/16 *BF UPDATED 05/29/18*JB
NHTSA ODI #10836753
66,000 miles · Jan 29, 2016
Latches/locks/linkages
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR WOULD NOT OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LOCKING MECHANISM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOT…
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TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR WOULD NOT OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LOCKING MECHANISM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 66,000.
NHTSA ODI #10823020
98,000 miles · Jun 2, 2015
Latches/locks/linkages
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOORS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.…
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TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOORS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. *BF THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 07/23/14*JB
NHTSA ODI #10722833
40,000 miles · Feb 25, 2015
Electrical SystemLatches/locks/linkages
THE DOORS, RANDOMLY, DO NOT UNLOCK. EVERY DOOR HAS HAD THIS ISSUE...RANDOMLY. THE WEATHER IS NOT THE ISSUE, THIS HAS HAPPENED IN ALL TYPES OF WEATHER. I HAVE RESEARCHED THIS , VIA GOOGLE, AND I AM NOT THE FIRST TO REPORT THIS. WHY HAS THERE NOT BEEN A RECALL FIX? THE PASSENGER SIDE BACK DOOR HAS NOT UNLOCKED FOR THREE WEEKS.…
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THE DOORS, RANDOMLY, DO NOT UNLOCK. EVERY DOOR HAS HAD THIS ISSUE...RANDOMLY. THE WEATHER IS NOT THE ISSUE, THIS HAS HAPPENED IN ALL TYPES OF WEATHER. I HAVE RESEARCHED THIS , VIA GOOGLE, AND I AM NOT THE FIRST TO REPORT THIS. WHY HAS THERE NOT BEEN A RECALL FIX? THE PASSENGER SIDE BACK DOOR HAS NOT UNLOCKED FOR THREE WEEKS. TODAY THE DRIVERS SIDE DOOR WILL NOT UNLOCK, CAUSING ME TO HAVE TO CLIMB OVER TO EXIT THROUGH THE PASSENGER SIDE DOOR...NOT SAFE. I CALLED THE DEALER, NO SURPRISE, THEY HAD HEARD OF THIS ISSUE. FROM WHAT I HAVE READ, I EXPECT TO BE CHARGED, BETWEEN $400 & $1200 TO FIX A MANUFACTURES DEFECT...SO VERY WRONG! NOR WILL I BE PAYING FOR IT! AGAIN, WHAT GOOD DOES IT DO TO REPORT THIS THOUSANDS OF TIMES, WHEN THIS HAS BEEN HAPPENING FOR AT LEAST 15 YEARS, AT A COST TO THE CONSUMERS? *JS
NHTSA ODI #10690746
70,000 miles · Dec 16, 2014
Latches/locks/linkages
THE BACK DOOR LOCKS WILL NOT UNLOCK; I HAVE TRIED TO CHANGE THE "CHILD PROOF LOCK" TO BE DISENGAGED, BUT HOW DO YOU GET THE DOOR OPEN TO EVEN CHANGE IT IF THE DOOR WON'T UNLOCK. THIS HAPPENS ON AND OFF; NOT ALL THE TIME; SOMETIMES THE DOOR WILL OPEN; SOMETIMES THEY WON'T. THIS IS VERY DANGEROUS IF YOU NEEDED TO GET OUT OF THE …
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THE BACK DOOR LOCKS WILL NOT UNLOCK; I HAVE TRIED TO CHANGE THE "CHILD PROOF LOCK" TO BE DISENGAGED, BUT HOW DO YOU GET THE DOOR OPEN TO EVEN CHANGE IT IF THE DOOR WON'T UNLOCK. THIS HAPPENS ON AND OFF; NOT ALL THE TIME; SOMETIMES THE DOOR WILL OPEN; SOMETIMES THEY WON'T. THIS IS VERY DANGEROUS IF YOU NEEDED TO GET OUT OF THE VEHICLE IN AN EMERGENCY. WAS THERE A RECALL ON THESE DOORS? THANK YOU. *TR
NHTSA ODI #10664644
40,000 miles · Dec 12, 2014
Latches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT BOTH THE REAR AND FRONT PASSENGER'S SIDE DOORS FAILED TO OPEN. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
NHTSA ODI #10664009