NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
287 reports18,500 miles · Jul 11, 2011
Power Train
I BOUGHT A 2010 FORD FOCUS IN OCTOBER OF LAST YEAR. I HAVE NOT HAD ANY PROBLEMS UNTILL NOW. I WAS DRIVING UP THE ROAD AND MY VEHICLE LOST ITS POWER COMPLETLY AND THE WRENCH LIGHT CAME ON. THE 3 THINGS I HAVE FOUND COMMON WHEN THIS HAPPENS IS THAT MY RPMS ARE AT 1.5 TRYING TO PUSH TO 2...THE MPH IS ABOUT 45 TO 50 AND I HAD JUST …
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I BOUGHT A 2010 FORD FOCUS IN OCTOBER OF LAST YEAR. I HAVE NOT HAD ANY PROBLEMS UNTILL NOW. I WAS DRIVING UP THE ROAD AND MY VEHICLE LOST ITS POWER COMPLETLY AND THE WRENCH LIGHT CAME ON. THE 3 THINGS I HAVE FOUND COMMON WHEN THIS HAPPENS IS THAT MY RPMS ARE AT 1.5 TRYING TO PUSH TO 2...THE MPH IS ABOUT 45 TO 50 AND I HAD JUST FILLED UP WITH GAS A FEW DAYS PRIOR AND WAS AT APPROXIMATELY 3/4 TANK FULL. I PULL IT OVER TO PARK AND IT SHAKES VIOLENTLY. I HAVE NO POWER IN THE GAS PEDAL. I TURN THE CAR OFF FOR A MINUTE THEN TRY TO START IT UP AGAIN AND IT TAKES A BIT FOR IT TO TURN OVER. THEN ITS RUNNING FINE..THAT IS UNTILL IT DOES IT AGAIN. THIS WEEK WILL BE THE 3RD TIME THE DEALER HAS MY CAR TO TRY AND FIGURE OUT WHAT'S WRONG. THEY CONTINUE TO TELL ME NOTHING.G IS WRONG AND THEY ARENT PICKING UP ANY CODES. I ASKED THEM IF THEY LOOKED UNDER THE HOOD AND THEY SD YES. THEY HAVE GONE TO FORD THIS TIME TO FIND SOME KIND OF ANSWER. THIS CAR DOESN'T EVEN HAVE 20K MILES ON.IT. I BOUGHT IT BRAND NEW. IT IS UNDER FULL WARRANTY THANK GOODNESS OTHERWISE I WOULD BE SCREWED. *TT
NHTSA ODI #10411912
10 miles · Jul 11, 2011
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THERE WAS A CLICKING NOISE IN THE FRONT OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT ALSO HAD TO REPLACE THE BRAKES AND STRUTS, BECAUSE THE VEHICLE PULLED TO THE RIGHT WHEN THE BRAKES WERE APPLIED. THE F…
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TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THERE WAS A CLICKING NOISE IN THE FRONT OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT ALSO HAD TO REPLACE THE BRAKES AND STRUTS, BECAUSE THE VEHICLE PULLED TO THE RIGHT WHEN THE BRAKES WERE APPLIED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE 15,506.
NHTSA ODI #10411740
16 miles · Jun 28, 2011
Electrical SystemLatches/locks/linkages
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ALL FOUR DOORS ON THE VEHICLE WERE DEFECTIVE. WHEN THE CONTACT PUSHED THE UNLOCK BUTTON IT WOULD NOT RESPOND OR THE DOOR WOULD CONTINUE TO STAY LOCKED. THE DEALER REPLACED THE DOOR LOCKS NUMEROUS TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE…
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TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ALL FOUR DOORS ON THE VEHICLE WERE DEFECTIVE. WHEN THE CONTACT PUSHED THE UNLOCK BUTTON IT WOULD NOT RESPOND OR THE DOOR WOULD CONTINUE TO STAY LOCKED. THE DEALER REPLACED THE DOOR LOCKS NUMEROUS TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16 AND THE CURRENT MILEAGE WAS 26,127. UPDATED 8/30/11 *CN UPDATED 09/28/11
NHTSA ODI #10409189
32,000 miles · Jun 13, 2011
Suspension
I HAD SIMILAR PROBLEM AS COMPLAINT FILED ODI10307817. I WOULD HAVE A LOUD NOISE LIKE THE CAR SUSPENSION WAS BOTTOMING OUT WHEN GOING OVER MODERATE BUMPS. I ALSO HAD EXCESSIVE TIRE WEAR ON FRONT TIRES AT ONLY 32000 MILES, FRONT TIRES HAD TO BE REPLACED. FORD SAID THEY COULD NOT DUPLICATE THE PROBLEM OF BOTTOMING OUT AFTER MUCH CO…
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I HAD SIMILAR PROBLEM AS COMPLAINT FILED ODI10307817. I WOULD HAVE A LOUD NOISE LIKE THE CAR SUSPENSION WAS BOTTOMING OUT WHEN GOING OVER MODERATE BUMPS. I ALSO HAD EXCESSIVE TIRE WEAR ON FRONT TIRES AT ONLY 32000 MILES, FRONT TIRES HAD TO BE REPLACED. FORD SAID THEY COULD NOT DUPLICATE THE PROBLEM OF BOTTOMING OUT AFTER MUCH COMPLAINING FORD FINALLY FIXED EVERYTHING BUT SAID THE FRONT END WAS OUT OF ALIGNMENT. WHEN ASKED WHAT WAS DONE TO FIX THE PROBLEM WAS INFORMED THAT THE SUBFRAME HAD TO BE ADJUSTED AND BECAUSE OF THAT AN ALIGNMENT HAD TO BE PERFORMED. I EVEN FOUND ON FORD'S WEBSITE A SERVICE BULLETIN FOR THERE SERVICE TECHNICIANS FOR THE LOUD NOISE WHEN BOTTOMING OUT. *TR
NHTSA ODI #10406205
16,422 miles · Jun 6, 2011
Unknown Or OtherCrashInjury
I WAS GOING TO E. GRAND RIVER @ POSTED SPEED OTHER CAR MADE LEFT TURN FAILING TO YIELD AND STRUCK INTO MY CAR, WENT OVER CURB AND STRUCK BRICK FOUNDATION. MY RIGHT HAND BONE BROKE, HAD SURGERY TO FIX. MY 2010 FOCUS IS TOTALED.
NHTSA ODI #10406388
27,000 miles · May 11, 2011
Power Train
2010 FORD FOCUS WAS HAVING ROUGH IDLING WHILE STOPPED AND THE CAR BEING ON AND ON PARK. TOOK IT TO THE FORD DEALERSHIP BECAUSE IT'S STILL UNDER WARRANTY, THE SUPPOSEDLY CHECKED AND FIXED IT. IT STOPPED DOING THAT FOR A FEW DAYS THEN IT STARTED BACK AGAIN WITHIN A WEEK I TOOK IT BACK TO THE DEALERSHIP. THEY KEPT THE CAR FOR A DAY…
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2010 FORD FOCUS WAS HAVING ROUGH IDLING WHILE STOPPED AND THE CAR BEING ON AND ON PARK. TOOK IT TO THE FORD DEALERSHIP BECAUSE IT'S STILL UNDER WARRANTY, THE SUPPOSEDLY CHECKED AND FIXED IT. IT STOPPED DOING THAT FOR A FEW DAYS THEN IT STARTED BACK AGAIN WITHIN A WEEK I TOOK IT BACK TO THE DEALERSHIP. THEY KEPT THE CAR FOR A DAY AND A HALF AND WHEN THEY RETURNED IT THEY DIDN'T SAY WHAT WAS WRONG WITH IT THEY JUST CLEANED OUT THE THROTTLE AS PER THE PAPERWORK THE GAVE ME. THEN ABOUT A WEEK LATER I WAS DRIVING ON THE FREEWAY AND THE GAS PEDAL (ACCELERATION) STOPPED WORKING AND THE WRENCH LIGHT CAME ON! IT'S AMAZING HOW MANY PEOPLE REALLY DON'T PAY ATTENTION ON THE FREEWAY I ALMOST GOT REARENDED. SO I HAD TO HAVE IT TOWED TO THE DEALERSHIP AT ALMOST 10PM SATURDAY NIGHT. COME MONDAY AFTERNOON THEY WANTED TO RELEASE THE CAR BECAUSE THEY COULD NOT FIND ANYTHING WRONG WITH IT. I TOLD THEM THERE IS NO WAY I AM TAKING THE CAR BACK. A CAR DOESN'T STOP WORKING IN THE MIDDLE OF THE FREEWAY FOR NO REASON NOW COME WED. STILL HAVE NOT HEARD ANYTHING AS OF YET!!!! *TR
NHTSA ODI #10400048
12,000 miles · May 4, 2011
Vehicle Speed Control
TL*THE CONTACT OWNS A 2010 FORD FOCUS. WHILE THE VEHICLE WAS STOPPED THE ENGINE BEGAN TO IDLE VERY LOUDLY. THE CONTACT ALSO STATED THE VEHICLE WOULD INTERMITTENTLY STALL WHILE DRIVING AT ANY SPEED. UPON RESTARTING THE VEHICLE IT WOULD OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FIVE OCCASIONS AND ADVISED T…
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TL*THE CONTACT OWNS A 2010 FORD FOCUS. WHILE THE VEHICLE WAS STOPPED THE ENGINE BEGAN TO IDLE VERY LOUDLY. THE CONTACT ALSO STATED THE VEHICLE WOULD INTERMITTENTLY STALL WHILE DRIVING AT ANY SPEED. UPON RESTARTING THE VEHICLE IT WOULD OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FIVE OCCASIONS AND ADVISED THE CONTACT THAT THE THROTTLE BODY NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 19,000.
NHTSA ODI #10398911
1,800 miles · Apr 29, 2011
Power Train
NOISES COMING FROM TRANSMISSION.....SOUNDS LIKE GEARS POSSIBLY GRINDING A BIT? HAD DEALER CHECK OUT PROBLEM, SAID FORD CO. WAS AWARE OF NOISES BUT MAY WAIT TILL FURTHER COMPLAINTS COME IN. DEALER TOLD ME TO CALL OR COME BACK IF GETS WORSE..ITS GETTING WORSE. CAR IS ABOUT 2 MONTHS OLD WITH 1800 MILES ON IT, 4 SPEED AUTO TRANNY.…
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NOISES COMING FROM TRANSMISSION.....SOUNDS LIKE GEARS POSSIBLY GRINDING A BIT? HAD DEALER CHECK OUT PROBLEM, SAID FORD CO. WAS AWARE OF NOISES BUT MAY WAIT TILL FURTHER COMPLAINTS COME IN. DEALER TOLD ME TO CALL OR COME BACK IF GETS WORSE..ITS GETTING WORSE. CAR IS ABOUT 2 MONTHS OLD WITH 1800 MILES ON IT, 4 SPEED AUTO TRANNY. NOISE IS MOST PROMINENT WHILE GOING OVER BUMPS AND ACCELERATING AND STOPPING AND ACCELERATING. *TR
NHTSA ODI #10398312
Mileage unknown · Apr 19, 2011
Engine And Engine CoolingService Brakes, Hydraulic
FOUR WEEKS AFTER I PURCHASED MY 2010 FORD FOCUS, I TURNED ON THE A/C AND TO MY SURPRISE THE A/C NEVER GOT COLD. I HAD IT RUNNING FOR 20 MINUTES BUT IT NEVER GOT COLD. THE NEXT DAY CALLED AND TOOK THE CAR TO BE CHECKED OUT, THEY KEPT IT TWO DAYS AND HAD ME COME PICK IT UP SAYING THAT THEY WOULD HAVE TO INVESTIGATE. THE NEXT DAY I…
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FOUR WEEKS AFTER I PURCHASED MY 2010 FORD FOCUS, I TURNED ON THE A/C AND TO MY SURPRISE THE A/C NEVER GOT COLD. I HAD IT RUNNING FOR 20 MINUTES BUT IT NEVER GOT COLD. THE NEXT DAY CALLED AND TOOK THE CAR TO BE CHECKED OUT, THEY KEPT IT TWO DAYS AND HAD ME COME PICK IT UP SAYING THAT THEY WOULD HAVE TO INVESTIGATE. THE NEXT DAY I GOT A CALL FROM FAIRFIELD FORD SAYING THAT THERE WAS A OBJECT IN THE A/C AND NOT COVERED BY MY WARRANTY! WHEN I BOUGHT THE CAR IN FEBRUARY IT WAS STILL COLD WEATHER SO NEVER TURNED ON THE A/C WHEN I DID THE TEST DRIVE, NEVER WOULD THINK THAT A ALMOST NEW CAR THAT IS PRE-OWNED WOULD HAVE A BAD A/C SYSTEM!! I TRULY THINK THE A/C WAS BAD AND THEY KNEW IT PRIOR TO SELLING THE CAR TO ME. NOW HAVING SQUEAKS WHEN I BACK OUT MY GARAGE IN THE MORNINGS, RECENTLY HAD IT CHECKED AND THE SAY MY BACK DRUMS ARE NO LONGER ROUND AND NEED TO BE RESURFACED OR REPLACED!! ONLY HAVE HAD THIS CAR 6 WKS NOW AND SO FAR HAVE TWO MAJOR PROBLEMS WITH IT, HAVE NOTIFIED THE BBB ABOUT THE A/C, GUESS NOW HAVE TO CONTACT THEM ABOUT THE BRAKES TOO.! *TR
NHTSA ODI #10396867
23,000 miles · Apr 15, 2011
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT WAS DRIVING 35 MPH WHEN A VEHICLE DROVE INTO HER PATH AND THE CONTACT CRASHED HEAD-ON INTO THE VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED…
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TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT WAS DRIVING 35 MPH WHEN A VEHICLE DROVE INTO HER PATH AND THE CONTACT CRASHED HEAD-ON INTO THE VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. THE CONTACTED WAS AWAITING A RETURN CALL FROM THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 23,000. UPDATED 05/24/11*LJ UPDATED 2/8/12 *CN
NHTSA ODI #10396040