2013 Ford Flex

THE DOOR AJAR WARNING LIGHTS AND SOUNDS CONTINUE TO ILLUMINATE AND MAKE NOISE, EVEN WHEN THE DOOR IS CLOSED AND RECLOSED MANY TIMES. IT HAS BECOME QUITE IRRITATING, AND THE DEALERSHIP 'CLEANED' THE SENSOR THE FIRST TIME THIS OCCURRED, SEVERAL MONTHS AGO. NOW, IT ISN'T UNDER WARRANTY, WITH NEARLY 40,000 MILES ON IT, AND I WAS INFORMED THAT THE PART ALONE COSTS $300.00. WORSE YET, THE PART IS ON BACKORDER, WHICH INDICATES THAT THIS ISN'T AN ISOLATED INCIDENT. IN FACT, I LOCATED SEVERAL SIMILAR COMPLAINTS ONLINE WHILE RESEARCHING MY ALTERNATIVES. I WOULD APPRECIATE IT IF FORD WOULD OWN UP TO THIS DEFECT AND FIX THE PROBLEM FOR ALL FLEX OWNERS. I HAD TO ELECT NOT TO HAVE IT FIXED AT THIS TIME, DUE TO THE EXPENSE AND THE INAVAILABILITY OF THE PART. MY SANITY MAY DISAGREE WITH THIS DECISION!

WHILE DRIVING AT NIGHT THE INTERIOR LIGHTS CAME ON AND SENSOR SAID REAR DRIVERS SIDE DOOR AJAR. SINCE LIGHTS CAME ON IN CAR DURING THE NIGHT MY VISION WAS EFFECTED. THIS HAS NOW BECOME AN ONGOING PROBLEM AND THE LIGHTS WILL NOT SHUT OFF WHEN I'M TRYING TO LOCK THE CAR. I HAD THE CAR SERVICED AND TOLD THE DEALER ABOUT THE ISSUE, THAT SAID THEY COUL NOT REPLICATE THE ISSUE AND IF IT PERSISTS THEY CAN DRIVE THE CAR FOR 30 MILES TO SEE IF IT GOES OFF AGAIN.

I HAVE A 2013 FORD FLEX SEL WITH 60K+ MILES ORIGINALLY PURCHASED WITH 13K MILES IN 2013. I HAVE HAD MAJOR PROBLEMS WITH MY DOOR LATCH. I HAVE HAD ISSUES WITH ALL DOORS WITH THE EXCEPTION OF MY LEFT BACK DOOR. I HAVE HAD THIS ISSUE LOOKED AT MULTIPLE TIMES AT THE FORD DEALERSHIP WITH MOST RECENTLY THIS PAST WEEKEND. THE MECHANIC ATTEMPTED TO CLEAN MY DOOR LATCHES ON THE PASSENGER SIDE (FRONT AND BACK) DOORS AND THE LIGHT WENT OFF FOR ABOUT 2 HOURS. THIS IS A MAJOR SAFETY ISSUE. I AM UNABLE TO LOCK MY DOORS. I HAVE TO MANUALLY LOOK EACH DOOR BY ROLLING DOWN MY WINDOWS AND GETTING OUT AND MANUALLY PUSHING DOWN THE LOCK. HOWEVER, WHILE DRIVING MY DOOR AJAR LIGHT WILL COME BACK ON AS WELL AS MY INSIDE LIGHTS,MY DOORS WILL AUTOMATICALLY UNLOCK. I CAN'T TURN MY ALARM ON AND 75% OF THE TIME LEAVE MY DOORS UNLOCKED. I ASSUME MY DOOR IS PROMPTED AS IF SOMEONE IS TRYING TO OPEN MY DOOR WHEN MY CAR IS OFF WHICH IN RETURN CAUSES MY ALARM TO GO OFF. IT HAS BEEN MANY TIMES WHEN I HAVE WENT TO THE PARKING GARAGE AND MY LIGHTS ARE FLASHING, OR I GET A CALL THAT MY ALARM IS GOING OFF, OR I AM AWAKENED/STARTLED IN MY HOUSE WHEN IT GOES OFF IN THE GARAGE. MY CONCERN AND FEAR IS THAT SOMEONE WILL OPEN MY DOOR WHILE IM DRIVING/STOPPED AT A STOP SIGN OR RED LIGHT. I HAVE ALREADY REPLACED MY BATTERY AND I'M SURE IT WAS DUE TO MY ALARMS CONSTATNLY GOING OFF OR DOME LIGHT/DASH BOARD COMING ON ACCORDING TO MY LOCAL FORD DEALERSHIP IT IS A LONG WAIT ON THE NEW AND IMPROVED REPLACEMENT LATCH. I HAVE SCHEDULEDTO TAKE MY CAR BACK YET AGAIN NEXT MONDAY TO SEE IF I CAN GET ON THE LIST FOR A NEW LATCH. I AM VERY DISPLEASED WITH HOW FORD IS HANDLING THIS ISSUE. I CALLED THEM TODAY TO SEE IF THEY COULD GIVE ME STEPS ON HOW TO OVERRIDE THE DOOR LOCKS WITH NO SUCCESS. IWAS TOLD TO GET IT REPAIRED AND IF THEY DECIDE TO RECALL I'LL GET A REFUND!

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT WHEN THE FRONT PASSENGER SIDE DOOR WAS CLOSED, THE FRONT PASSENGER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED. IN ADDITION, THE DOORS FAILED TO LOCK WHEN THE VEHICLE WAS OPERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

AT THE BEGINNING OF MAY 2015 WHEN I WOULD START DRIVING MY 2013 FORD FLEX I WOULD GET THE DOOR AJAR CHIME FOR THE PASSENGER SIDE DOOR AND ALL OF MY DOORS WOULD UNLOCK. I HAVE JUST DEALT WITH IT, BUT NOW MY PASSENGER SIDE REAR DOOR IS DOING THE SAME THING AND THEY BOTH SAY THE DOOR ARE AJAR ALL OF THE TIME. I CANNOT ACTIVATE MY ALARM AT NIGHT OR MY ALARM RANDOMLY GOES OFF AND MY DOME LIGHT FOES T GO OFF FOR HOURS! MY DOORS DO NOT LOCK WHEN I AM DRIVING AT ALL! IT SOUNDS LIKE THIS IS A ISSUE FOR A LOT OF PEOPLE. I WAS JUST LOOKING FOR A FIX AND RAN ACROSS THIS SIGHT. IT IS RIDICULOUS THAT FORD HAS NOT DONE ANYTHING!!!

THIS IS THE THIRD DOOR JAM MODULE THAT HAS WENT BAD. DRIVERS SIDE DOOR, PASSENGER DOOR AND NOW THE BACK PASSENGER DOOR. IT SAYS THE DOOR IS NOT SHUT. FORD IS NOT WANTING TO OWN TO THIS MESS AND THE VENDOR HAS INSTALLED FAULTY DOOR JAM SWITCHES THAT NEEDS TO BE REPLACED. THE PROBLEM IS THAT DURING THE DAY HE KEEPS THE LIGHTS ON, DRAINING THE BATTERY. AT NIGHT, WHILE DRIVING IT LEAVES THE INNER LIGHTS ON AND IS HARD TO DRIVE WITH LIGHTS ON THIS INSIDE AND AT NIGHT YOU CANNOT LOCK YOUR CAR BECAUSE IT SETS OFF THE CAR ALARM. THIS IS THE LAST FORD I WILL BUY. PLEASE MAKE A RECALL ON THIS .

FORD IS HAVING MANY ISSUES WITH THE DOOR LATCHES ON THE FORD FLEX, FORD EDGE AND TAURUS. THE FAULTY DESIGN DOESN'T RELAY TO THE COMPUTER THAT THE DOOR IS ACTUALLY CLOSED WHEN IT IS AND TENDS TO START A CHAIN OF EVENTS THROUGHOUT THE CAR. 1) AT HIGH SPEEDS IT WILL ACTUALLY UNLOCK ALL FOUR DOORS. 2) IT WILL ALSO DO IT AT EVERY STOP SIGN WHEN THE FOOT IS REMOVED FROM THE BRAKE PEDAL, WHICH THEN ALLOWS THE DOORS TO BE OPENED FROM THE OUTSIDE AND INSIDE SO A CHILD COULD ACTUALLY OPEN THE DOOR. 3) AT ALL SPEEDS INCLUDING HIGHWAY IT WILL SUDDENLY TURN ALL INTERIOR LIGHTS ON ALLOWING THE DRIVER TO BE POSSIBLY BLINDED MOMENTARY UNTIL THE SPEED SENSOR SHUTS THE LIGHTS BACK OFF BUT THEN IT FLASHES THEM AGAIN. 4) IT WILL ALSO NOT ALLOW YOU TO LOCK THE DOORS AT ANY TIME. 5) LIGHTS STAY ON THINKING THE DOOR IS AJAR AND WITH VEHICLE OFF WILL ALLOW THE BATTERY TO DROP BELOW SAFE OPERATING LEVELS BEFORE THE BATTER SAVE FEATURE KICKS IN.