What component or system failed or malfunctioned, and is it available for inspection upon request? MULTIPLE DRIVER AID FUNCATIONS IN-OP. DRIVER DOOR LOCKS WILL NOT LOCK OR UNLOCK, DRIVER DOOR LOCK AND UNLOCK SWITCH WILL NOT OPERATE ANY LOCKS, PASSENGER DOOR MIRROR WILL NOT MOVE, SEAT MEMORY WILL NOT SAVE, REAR VIEW MIRROR WILL N…
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What component or system failed or malfunctioned, and is it available for inspection upon request? MULTIPLE DRIVER AID FUNCATIONS IN-OP. DRIVER DOOR LOCKS WILL NOT LOCK OR UNLOCK, DRIVER DOOR LOCK AND UNLOCK SWITCH WILL NOT OPERATE ANY LOCKS, PASSENGER DOOR MIRROR WILL NOT MOVE, SEAT MEMORY WILL NOT SAVE, REAR VIEW MIRROR WILL NOT AUTO DIM AND THERE IS NO MANUAL OPTION TO ADJUST THE MIRROR RESULTING IN IMPACTED NIGHT VISABLITY, REAR VIEW CAMERA DOES NOT DISPLAY ON SCREEN BUT WILL BEEP WHEN CLOSE TO AN OBJECT. NOT CODES OR DASH WARNINGS DISPLAYED TO STORED. How was your safety or the safety of others put at risk? IMPACTED VISIBLY WHILE DRIVING. UNABLE TO ADUST PASSENGER MIRROR TO SEE BLINK SPOT OR ALONG PASSENGER SIDE OF VEHICLE. UNABLE TO LOCK OR UNLOCK DRIVER DOOR, IF LOCKED ITS NOT ALLOWING ME TO ENTER THE VEHICLE AND HAVE TO ENTER VIA PASSENGER DOOR. AUTO DIM IMPACTS VISABLITY WITH DRIVING AT NIGHT. REAR BACK UP CAMERA IN-OP IS DAMGEROUS IN NUMEROUS ASPECTS. Has the problem been reproduced or confirmed by a dealer or independent service center? PROBLEM IS CONSTANT. NOT TAKING TO A DEALER DUE TO RIDICULOUS PRICES AND DIAG FEES. I'M A TECH AND TRIED TO DIAGNOSE ISSUES WITH NO ANSWERS. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NOT YET. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? UNKNOWN. PURCHASED PRIVATE PARTY WITH ISSUES (05/01/2026). LOOKED AT 3 OTHER FORD FLEXS FROM THIS GENERATION THAT ALL HAD THE SAME ISSUES WHEN LOOKING TO PURCHASE A VEHICLE AND NO ONE HAD A SOLUTION FOR IT.
NHTSA ODI #11736539
Mileage unknown · Feb 5, 2026
Visibility/wiper
Rear view camera has failed. The screen goes black and has a “contact dealer” message.
THE DRIVERS SIDE DOOR IS SHOWING THAT IT IS OPEN RANDOMLY WHEN I AM DRIVING DOWN THE ROAD. (DOOR IS CLOSED AND LOCKED) THE LIGHTS AND ALARM WILL COME ON AND MAKES IT UNABLE TO SEE AT NIGHT WHEN DRIVING. THIS IS A SAFETY ISSUE AND NEEDS TO BE RECALLED DUE TO UNSAFE DRIVING CONDITIONS. THE DOOR SENSOR IS A ISSUE THAT NEEDS TO BE F…
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THE DRIVERS SIDE DOOR IS SHOWING THAT IT IS OPEN RANDOMLY WHEN I AM DRIVING DOWN THE ROAD. (DOOR IS CLOSED AND LOCKED) THE LIGHTS AND ALARM WILL COME ON AND MAKES IT UNABLE TO SEE AT NIGHT WHEN DRIVING. THIS IS A SAFETY ISSUE AND NEEDS TO BE RECALLED DUE TO UNSAFE DRIVING CONDITIONS. THE DOOR SENSOR IS A ISSUE THAT NEEDS TO BE FIXED.
DOOR AJAR LIGHTS CONTINUOUSLY SHOW ON WHEN ALL DOORS ARE CLOSED. MY INTERIOR LIGHTS WILL NOT GO OFF AND IMPAIRS MY VISION AT NIGHT. ALSO BECAUSE THE AJAR WARNINGS ARE ON MY DOORS WILL NOT LOCK. I TRY TO MANUALLY LOCK THEM AND THEY AUTOMATICALLY UNLOCK WHILE IM DRIVING. NOT GOOD WHILE I HAVE MY 4 CHILDREN IN THE CAR!
NHTSA ODI #10888073
Mileage unknown · May 3, 2016
Visibility/wiper
WINDSHIELD WIPERS WILL STAY ON INTERMITTENTLY EVEN THOUGH THE DIAL IS TURNED TO OFF. IT WILL HAPPEN SOMETIMES RIGHT WHEN I START THE VEHICLE, SOMETIMES THEY WILL ACTIVATE WHEN I USE A TURNSIGNAL OR JUST OUT OF THE BLUE. I CAN USUALLY GET THEM TO STOP BY TURNING THE DIAL ON AND OFF A FEW TIMES BUT LATELY THAT HASN'T WORKED. NOW T…
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WINDSHIELD WIPERS WILL STAY ON INTERMITTENTLY EVEN THOUGH THE DIAL IS TURNED TO OFF. IT WILL HAPPEN SOMETIMES RIGHT WHEN I START THE VEHICLE, SOMETIMES THEY WILL ACTIVATE WHEN I USE A TURNSIGNAL OR JUST OUT OF THE BLUE. I CAN USUALLY GET THEM TO STOP BY TURNING THE DIAL ON AND OFF A FEW TIMES BUT LATELY THAT HASN'T WORKED. NOW THAT IT'S GETTING TO SUMMER I'VE HAD TO RESORT TO REMOVING THE FUSE TO MAKE THEM STOP. I HAVE CONTACTED THE DEALER WITH A LIST OF HOW OFTEN THIS HAPPENS BUT THEY SAY THEY HAVE NEVER HEARD OF THIS ISSUE BUT WILL BE MORE THAN HAPPY TO CHARGE ME $109.00 PER HOUR TO DIAGNOSE THE ISSUE.
TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE PASSENGER, DRIVER, AND LIFTGATE DOOR SENSORS WERE CONSTANTLY ILLUMINATED. THE CONTACT STATED THAT THE DOORS WERE CONSTANTLY UNLOCKED DUE TO THE FAILURE. IN ADDITION, THE WINDSHIELD WIPERS WERE CONSTANTLY ACTIVATED DESPITE THE WEATHER CONDITIONS. THE VEHICLE WAS T…
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TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE PASSENGER, DRIVER, AND LIFTGATE DOOR SENSORS WERE CONSTANTLY ILLUMINATED. THE CONTACT STATED THAT THE DOORS WERE CONSTANTLY UNLOCKED DUE TO THE FAILURE. IN ADDITION, THE WINDSHIELD WIPERS WERE CONSTANTLY ACTIVATED DESPITE THE WEATHER CONDITIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH SENSORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.
NHTSA ODI #10790667
36,000 miles · Sep 14, 2015
Electrical SystemVisibility/wiper
2013 FORD FLEX DOOR AJAR LIGHT STAYS ON WHEN DOORS ARE SHUT. DRIVER DOOR AND REAR PASSENGER DOOR HAVE THE SAME ISSUE. DOME LIGHTS STAY ON DURING INITIAL REVERSE OF VEHICLE CAUSING ZERO VISIBILITY OUT REAR OF VEHICLE INCLUDING SIDE MIRRORS AND REAR VIEW MIRROR. MULTIPLE INSTANCES OF NEAR MISSES DUE TO LOSS OF VISIBILITY.
NHTSA ODI #10763674
23,000 miles · Sep 23, 2013
Visibility/wiper
WHILE DRIVING ON I-5 A HEAVY HEAVY RAIN WAS COMING DOWN AND I HAD MY WIPERS ON THE HIGH SETTING AND THEY WORKED FOR A LITTLE BIT AND THEN STOPPED MOVING AT A HIGH SPEED. WHILE ON THE HIGH SETTING THEY WERE GOING SLOWER ACROSS THE WINDOW THEN THE CONTINUOUS SLOW SETTING. I WAS UNABLE TO SEE AND HAD TO SLOW DOWN AND MOVE OVER UN…
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WHILE DRIVING ON I-5 A HEAVY HEAVY RAIN WAS COMING DOWN AND I HAD MY WIPERS ON THE HIGH SETTING AND THEY WORKED FOR A LITTLE BIT AND THEN STOPPED MOVING AT A HIGH SPEED. WHILE ON THE HIGH SETTING THEY WERE GOING SLOWER ACROSS THE WINDOW THEN THE CONTINUOUS SLOW SETTING. I WAS UNABLE TO SEE AND HAD TO SLOW DOWN AND MOVE OVER UNTIL MY WIPERS COULD ALLOW ME TO SEE PROPERLY. THEY CONTINUED THIS FOR THE REST OF MY 150 MILE DRIVE MOVING SLOWER ON THE HIGH SETTING THROUGH THE RAIN.
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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