2013 Ford Flex

What component or system failed or malfunctioned, and is it available for inspection upon request? INTERNAL WATER PUMP/ TIMING CHAINS/ VVT SOLENOIDS/ CAM PHASERS/ CAM SENSORS/ RELATED SEALS How was your safety or the safety of others put at risk? ENGINE FAILURE - SUDDEN STOP OF VEHICLE Has the problem been reproduced or confirmed by a dealer or independent service center? YES, IS AWARE AND HAS ACKNOWLEDGED VIA SERVICE AND TECH BULLETINS THAT THIS IS A KNOWN AND REPEATED ISSUE. ISSUE IS KNOWN AND COMMON WITH ALL 3.7L AND 3.5L FORD ENGINES. MANUFACTURER HAS HAD PETTY AND CLASS ACTION SUITS RELATED TO THIS FAILURE AND IS NOT TAKING ANY ACTION TO REMEDY ASIDE FROM A "EXTENDED WARRANTY" FOR CERTIAN COUNTRIES BUT SAID WARRANTY DOES NOT HELP THOSE WHO PURCHASED VEHICLES USED AND HAVE NO VEHICLE HISTORY TO SEE IF THE "SERVICE INTERVALS" WERE MET LEAVING THOUSANDS OF OWNERS WITH REPAIR BILLS THAT COST AT MINIMUM OVER FOUR THOUSAND DOLLARS. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? YES. MULTIPLE TECHNICIANS ON MY VEHICLE AD WELL AS THOUSANDS OF COMPLAINTS ACROSS THE WORLD. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO LAMPS. ONLY POSSIBLE WAY YOU CAN EVEN TELL IS BY THE TIME ITS TOO LATE AND THE COOLANT AND OIL MIX RESULTING IN MILKY LIKE MIXTURE ON DIPSTICK OR IN OIL PAN OR ENGINE FAILURE.

The contact owns a 2013 Ford Focus. The contact stated that on several occasions while attempting to start the vehicle, the vehicle failed to start, with the check engine warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 100,050.

While driving, just as I turned my steering wheel; it got very stiff to turn. If I was not able to turn, I easily could have drove into someone's house, pedestrians or hit other vehicles both parked and driving on the road. Especially if I were going very much faster and didn't have as much strength as I do. A week before this happened, I got a quick flash of a message twice that read "AdvanceTrack needs service". But after that ine trip a week ago, it never popped back up and still hasn't. Other than that, no warning lights or codes xan be found. I made it home (less than a half mile away). After having it checked by 2 different mechanics, both said it was the electric steering and told me to check the recalls for my 2013 Ford Flex SEL. I found that my particular VIN did NOT have the 2 recalls that affected numerous Ford vehicles with Electric Steering, including THE SAME YEAR, MAKE AND MODEL of my Ford Flex. The recall is for the power steering. I've also seen numerous other posts on fordflex.net where this has affected many Ford Flex vehicles from 2009 to 2018 with electric steering. The other issue I had is a known recall for other Ford Flex vehicles, but not my VIN, just like the previous. I was driving on the highway when my dash starts beeping and flashing at me wiyh an overheating issue. I had to do my best to get off the highway. Thankfully I was stopped when this happened and not far from the turn I needed to get me and my car to safety. Turned out to be the internal water pump. It cost me around $2,000.00 to get it fixed.

The contact owns a 2013 Ford Flex. The contact stated that the vehicle failed to start-up occasionally. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the fuel inlet needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no additional assistance was provided. The approximate failure mileage was 103,000.

The contact owns a 2013 Ford Flex. The contact stated that while his wife was driving at unknown speed, the vehicle stalled without warning. The vehicle was able to restart. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs needed to be repaired. The vehicle was repaired however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the canister purge valve and throttle body assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact to contact NHTSA. The approximate failure mileage was 122,000.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING 30 MPH ON THE HIGHWAY, THE VEHICLE LOST POWER. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND HAD IT TOWED BACK TO HER HOME. THE CONTACT ATTEMPTED TO FILL UP THE FUEL TANK AND NOTICED FUEL LEAKING UNDERNEATH THE VEHICLE. THE FUEL INLET WARNING INDICATOR ILLUMINATED WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE ON THE SIDE OF THE HIGHWAY. RON CARTER FORD (8837 3005, FM 528 RD, ALVIN, TX 77511, (281) 715-7318) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT JUST BOUGHT THE VEHICLE USED THREE MONTHS AGO. THE MANUFACTURER ALSO STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 93,000.

MY 2013 FORD FLEX HAS HAD THE SAME ISSUE AS THE FORD EXPLORER. I PURCHASED THE VEHICLE NEW FROM SANDERSON FORD IN GLENDALE AZ AND NOTICED AFTER A HARD ACCELERATION WITH THE AIR CONDITIONING SET TO RECIRCULATE. THE DEALER STATED THEY COULD NOT RECREATE THE ISSUE AND I TOOK IT BACK HOME. YEARS PAST AND IT WAS TAKEN BACK AGAIN AND SAME THING THEY COULD NOT RE-CREATE DUE TO THERE WAS NO MECHANIC THAT COULD DRIVE IT AT HIGHER SPEEDS. I INCLUDED A FORD FLEX FORUM THAT EXPLAINS THE ISSUE AND SHOWS THAT IT DOES EXIST OUT THERE. PLEASE ADD THE FORD FLEX TO THE "RECALL" FIX OF THESE ISSUES. IN THE FEDERAL REGULATIONS UNDER 49 CFR 393.83 THE EXHAUST SHALL NOT LEAK / DISCHARGE SO THAT IT ENTERS A SLEEPER COMPARTMENT OF A TRUCK TRACTOR. WE HAVE THE SAME THING HERE THE EXHAUST LEAKS INTO THE COMPARTMENT OF WHERE THE DRIVER IS AT. HTTPS://WWW.FORDFLEX.NET/FORUMS/VIEWTOPIC.PHP?T=17923