2013 Ford Flex

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE DOOR LOCK SENSORS WERE INOPERABLE. THE CONTACT STATED THAT THE DRIVER WAS NOT ALERTED TO A DOOR BEING AJAR. THE VEHICLE WAS TAKEN TO BETTER WAY WHOLESALE AUTOS LOCATED AT (49 RAYTKWICH RD, NAUGATUCK, CT 06770 2093-720-5600) HOWEVER, THE MECHANIC WAS UNABLE TO FIX THE VEHICLE. THE CONTACT WAS INFORMED TO HAVE THE VEHICLE REPAIRED AT AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000.

DOOR AJAR WARNING SENSOR PREVIOUSLY FAILED ON FRONT PASSENGER SIDE DOOR TWICE. REPAIRED UNDER WARRANTY, N/C. NOW THE REAR DRIVERS SIDE DOOR AJAR SENSOR PERIODICALLY INDICATES THE DOOR IS AJAR WHEN IT'S NOT AFTER OPENING OR CLOSING THE DOOR. DOME LIGHTS STAY ON. HAVE TO REPEATEDLY OPEN AND CLOSE DOOR, HARD, TO GET THE SENSOR TO CORRECT. OUT OF WARRANTY, 147,000 MILES ON FLEX.

ELECTRIC POWER ASSIST STEERING (EPAS) COMPLETELY OUT AND WHEEL CAN BARELY BE TURNED. NO POWER STEERING. MY FLEX WAS SITTING ON THE TOP FLOOR OF A 7 STORY PARKING GARAGE. I STARTED IT UP TO MOVE DOWN TO GET A CLOSER PARKING SPACE NEXT TO THE FLOOR I WAS ACCESSING. I CANNOT AFFORD THE QUOTED STEERING COLUMN $3000 REPLACEMENT I WAS GIVEN. SOME RECALL IS OUT BUT DOES NOT INCLUDE ALL FORD MODELS WITH THIS APPLICATION, INCLUDING MINE. YOU CALL FORD FOR HELP OR ASSISTANCE AND THEY READ OFF THEIR GIVEN ANSWER... YOUR VEHICLE DOES NOT FALL UNDER THE RECALL.

THIS HAS BEEN HAPPENING SINCE JANUARY AND 3X ON 3/3/2020. WHILE DRIVING DOWN A CIRCULAR GARAGE FROM WORK THE VEHUCLE SHUT OFF AND POWER STEERING STOPPED ALMOST HEADING ME INTO THE CONCRETE BARRIER. IT HAS BEEN TWICE ON SIDE ROAD WHEN IT SHUT OFF AND STEERING WAS DISABLED AND ALL 3X NO WARNINGS. NOW FOR THE 5TH TIME AS I PUT CAR IN RWCERSE THE POWER STEERING SHUTS OFF WITH NO WARNING AND I BECOME DISABLED. HAVE TO WAIT AND RESTART CAR. ITS VERY DANGEROUS AND SEE COMPLAINTS ALL OVER FORDS BLOG AND FLEX FORUMS..VERY SCARY TO ALLOW MY DAUGHTERS TO DRIVE..PLEASE HAVE A RECALL OR ASSIST FINANCIALLY. THEIR TELLING OVER $2,800..THATS CRAZY..

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 67 MPH, A LOUD POPPING NOISE OCCURRED AND DRIVER SUDDENLY LOST CONTROL OF THE STEERING CAUSING THE VEHICLE TO VIOLENTLY SWERVE WHILE ON THE HIGHWAY. AFTER STOPPING THE VEHICLE THE DRIVER OBSERVED THE REAR DRIVER SIDE TIRE WAS ANGLED SIDE WAYS. A TOW TRUCK WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR SUSPENSION TOE LINK HAD FAILED. THE VEHICLE WAS REPAIRED. DURING THE INCIDENT THE FRONT PASSENGER SUSTAINED A LEFT SHOULDER RE-INJURY WHICH REQUIRED MEDICAL TREATMENT. THE LOCAL DEALER ST. GEORGE FORD (145 HILTON DR. ST. GEORGE, UT) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN THE NHTSA RECALL CAMPAIGN NUMBER 20V072000 (SUSPENSION) BUT THE PARTS NEEDED TO REPAIR THE FAILURE WERE NOT YET AVAILABLE. THE CONTACT INDICATED THAT THE VEHICLE HAD EXPERIENCE THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2013 FORD FLEX. CONSUMER WRITES IN REGARDS TO ILLUMINATED POWER STEERING LIGHT. *LD THE CONSUMER STATE WHILE DRIVING THE POWER STEERING WENT OUT WITH A VERY SHORT NOTICE. WHILE ATTEMPTING TO STOP THE VEHICLE SLOWLY RAN OVER A CURB. THERE WAS NO DAMAGE. THE MANUFACTURER WAS NOTIFIED AND STATED THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE FAILURE. THE MANUFACTURER DENIED ANY ADDITIONAL ASSISTANCE. THE DEALER DENIED ASSISTANCE DUE TO THE CODE ONLY SHOWING THAT THE VEHICLE FAILED DUE TO IMPACT, AND NOT THAT THE PSCM FAILURE WAS THE CAUSE OF THE IMPACT.*JS

RECEIVED LETTER FROM FORD ADVISING THEY WOULD REPLACE DRIVER DOOR SENSOR DUE TO ISSUES THAT RESULT IN IT READING DOOR AJAR, RESULTING IN DOME LIGHTS STAYING ON AND BATTERY DRAIN. THE SAME ISSUE OCCURS ON OTHER DOORS, SPECIFICALLY ON MINE THE BACK DRIVER SIDE DOOR. THIS HAPPENS SPORADICALLY, WHILE DRIVING, WHILE PARKED, EVEN WHEN THE DOOR IS NOT UTILIZED.