2013 Ford Flex

FORD RECALLED DOOR LATCH ASSEMBLY ON DRIVER DOOR AND IS NOT ACKNOWLEDGING THAT THE SAME ASSEMBLY IN OTHER DOORS SHOULD BE COVERED IN THE RECALL. WHY WOULD YOU COVER THE ASSEMBLY IN A DRIVER DOOR AND NOT THE PASSENGER DOOR. IF THE ASSEMBLY IS FAULTY, IT SHOULD BE FIXED REGARDLESS OF THE DOOR IT IS IN. THE SENSOR IN THE DOOR LATCH THINKS THE DOOR IS OPEN WHEN IT IS CLOSED, CAUSING THE DOME LIGHTS TO STAY ON AND THE WARNING TO CONSTANTLY SOUND UNTIL YOU CAN CLOSE IT AND THE SENSOR CATCHES. IT HAS BEEN HAPPENING ON THE PASSENGER DOOR FOR SEVERAL MONTHS.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE PASSENGER'S SIDE REAR DOOR LOCK LATCHED SECURELY HOWEVER, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT STATED THAT DOORS FAILED TO LOCK WHEN THE VEHICLE WAS SHIFTED INTO DRIVE WITH THE DOOR AJAR WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE INTERIOR DOME LIGHT AND PARKING LIGHT REMAINED ILLUMINATED. THE CONTACT CALLED JOHNSON CITY FORD (3519 BRISTOL HWY, JOHNSON CITY, TN 37601), AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE DRIVER'S FRONT DOOR LATCH WOULD BE REPAIRED HOWEVER, THE OTHER DOORS WERE NOT COVERED UNDER THE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

WHILE I WAS PULLING OUT OF MY WORK PARKING LOT, THE POWER STEERING FAILURE LIGHT CAME ON AND THE STEERING BECAME EXTREMELY HARD TO CONTROL. UNLIKE OLDER VEHICLES WITHOUT POWER STEERING, IT WAS VERY STIFF AND HARD TO CONTROL NO MATTER WHAT SPEED I WAS GOING. WHEN I LOOKED UP THE ISSUE THERE IS AN OPEN RECALL FOR THE EXACT SAME PROBLEM AND EVEN IN THE YEAR CAR THAT I HAVE. WHEN I CALLED IN TO GET IT COVERED UNDER THE RECALL THEY SAY THAT MY VIN IS NOT COVERED IN THE RECALL. THEY CLEARLY KNOW THIS IS A SAFETY ISSUE AND IT'S HAPPENING TO MY TYPE OF CAR. HAD MY WIFE BEEN DRIVING WITH OUR KIDS AND DIDN'T HAVE THE STRENGTH TO CONTROL THE CAR HOME WHO KNOWS WHAT MIGHT HAVE HAPPENED. THIS IS A HUGE PROBLEM AND ACCORDING TO SEVERAL FORUMS I HAVE READ, I AM NOT ALONE. THIS NEEDS TO BE ADDRESSED TO THE FULL EXTENT OF THE PROBLEM BEFORE SOMEONE IS KILLED.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO STEER IN EITHER DIRECTION. THE VEHICLE WAS RESTARTED AND THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO HEALY FORD LOCATED AT 2528 NY 17M, GOSHEN, NY 10924, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. *DT*JB

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE DOOR LATCH FAILED TO LOCK THE DOOR SECURELY. THE CONTACT STATED THAT WHILE DRIVING THE FRONT PASSENGER SIDE DOOR UNLOCKED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO SALERNO DUANE FORD LOCATED AT 267 BROAD ST, SUMMIT, NJ 07901, WHO DIAGNOSED THAT THE DOOR LATCH WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT A SIMILAR FAILURE PREVIOUSLY OCCURRED ON THE FRONT DRIVER SIDE DOOR. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT WHILE HIS BROTHER WAS DRIVING AT A VERY LOW SPEED AND ATTEMPTING TO MAKE RIGHT OR LEFT TURNS, THE VEHICLE LOSS MOTIVE POWER. THE CONTACT STATED THAT THE FAILURE WAS NOT EVIDENT WHILE DRIVING STRAIGHT. THE VEHICLE WAS TAKEN TO MUSCATELL-BURNS FORD (901 US-10, HAWLEY, MN 56549) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *BF THE CONSUMER TRADED IN THE VEHICLE DUE TO THE DEFECT. *TR