2011 Ford Flex

DEFECTIVE EXHAUST MANIFOLD. THE EXHAUST MANIFOLDS ARE MADE WITH TWO TYPES OF METALS STAINLESS STEEL OUTSIDE AND CAST IRON INSIDE. WELL MY TURBO WENT OUT ON MY CAR AND THE VEHICLE WAS TAKIN TO VILLA FORD IN ORANGE CALIFORNIA AND THEY REPLACED THE TURBOS. TWO DAYS LATER I LOOSE BOOST AGAIN AND THE TURBOS EXPLODED CHUNKS OF METTLE LIKE THE FIRST THEY SAID THEY CHECKED TO MAKE SURE NO METAL MADE IT TO INTAKE AND DID COMPRESSION TEST AND ALL WAS GOOD. WELL I LOOSE BOOST AGAIN AND IT WAS METAL IN TURBO AND RUPTURED BOOT AT TURBO IT TURNS OUT THE EXHAUST MANIFOLD WAS BREAKING OFF CHUNKS INTO MY INTAKE SYSTEM. I TAKE IT TO THEM AGAIN AND THEY REPLACE THE EXHAUST MANIFOLD AND I TELL THEM TO SMOG IT BECAUSE TAGS ARE DUE. THEY HAD MY CAR OVER 120 DAYS AND SAID THEY CAN'T SMOG IT YET BECAUSE CODES ARE MISSING TO DRIVE IT AND PUT SOME MILES ON IT AND I DO SO JUST TO FIND THAT IT WON'T PASS SMOG SO NOW FORD WILL NOT TAKE RESPONSIBILITY FOR ANY OF THE DAMAGES MORE REIMBURSEMENT FOR THE THOUSANDS WE PAID TO CORRECT THE MATTER. IN CLOSED ARE PICS OF THE EXHAUST MANIFOLD AND THE CHUNKS ARE BLOCKING #1 &#3 CYLINDER FROM EXHAUST TO EXIT SO NOW I HAVE COMPRESSION LOSS IN CYLINDER 1&3 AND THEY TELL ME I NEED A NEW MOTOR

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT THERE WAS UNEVEN TIRE TREAD WEAR TO THE TIRES. THE CONTACT STATED THAT THE SET OF TIRES WERE REPLACED TWICE. THE CONTACT STATED THAT THE FAILURE WAS DUE TO A MECHANICAL DESIGN OF THE VEHICLE'S SUSPENSION SYSTEM, WHICH CAUSED THE UNEVEN WEAR OF THE TIRES. THE CONTACT STATED THAT THE SUSPENSION SYSTEM WAS POORLY DESIGNED THAT IT WAS IMPOSSIBLE FOR THE TIRES TO REMAIN BALANCED OR ALIGNED. THE VEHICLE WAS TAKEN TO TOM HOLZER FORD DEALER LOCATED AT: 39300 W 10 MILE RD, FARMINGTON HILLS, MI 48335, (248) 474-1234, WHERE THE VEHICLE WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MECHANIC WAS UNABLE TO FIND A FAULT OR EVEN A FAILURE WITH THE DESIGN OF THE VEHICLE THAT WOULD HAVE CAUSED THE UNEVEN WEAR WITH THE TIRES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE MANUFACTURER REFERRED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 73,500.

PTU FAILURE - I HAVE HAD MY FLEX SINCE 2012. I HAVE NEVER HAD AN ISSUE WITH ANYTHING IN THAT VEHICLE. I AM IN THE MILITARY, AND I TRAVEL A LOT. I HAVE THAT OIL CHANGED AND TIRES ROTATED RELIGIOUSLY. FLUIDS ARE ALWAYS TOPPED OFF. I JUST TURNED OVER 120,000 MILES ON MY 2011 FLEX, 85 PERCENT OF THOSE MILES WERE HIGHWAY. MY FLEX STARTED HESITATING, OCCASIONALLY. AN OCCASIONAL JERK INTO GEAR. THEN STARTED MAKING METAL-GRINDING NOISES, THEN SPUTTERING. THIS HAPPENED OVER A 3 MONTH PERIOD. I FIND OUT MY PTU IS SHOT, OF COURSE I AM OVER THE MILEAGE FOR THE WARRANTY - SHOCKER. SO I HAVE TO PUT OUT 1888.00 TO REPAIR THIS. I STARTED DOING SOME RESEARCH ON FORD, AND FLEXES AND WAS SHOCKED TO SEE THAT THE TRANSMISSION REPAIR FACILITY WAS VERY AWARE OF THIS COMMON ISSUE, IN THEIR EDGE, FLEX AND OTHER FULL WHEEL OR ALL WHEEL DRIVE VEHICLES. AND STILL NO RECALL.

WE ARE SEEING ALOT IN THE NEW MEDIA ABOUT FORD EXPLORERS AND EXHAUST ISSUES. ABOUT A YEAR AGO WE EXPERIENCED SIMILAR ISSUES WITH OUR FLEX. MY HUSBAND HAS A 30-35 MINUTE HIGHWAY COMMUTE TO WORK, WAS ARRIVING AT WORK AND COMING HOME FEELING ILL TO THE POINT WHERE HE WOULD NEED TO SIT OR LAY DOWN, IT WOULD EVENTUALLY PASS. WE NOTICED A STRONG ROTTEN EGG SMELL IN THE VEHICLE. FORD DEALER HAD THE CAR FOR 2 WEEKS, WAS ABLE TO DUPLICATE THE ODOR - RELATED TO RUNNING A/C AT HIGHWAY SPEED - UNABLE TO FIGURE OUT WHAT WAS CAUSING IT. AFTER DOING SOME RESEARCH - WE LEARNED THE ROTTEN EGG ODOR WAS SULPHIDE BASED - LIKELY HYDROGEN SULFIDE. SIMILAR SYMPTOMS AS CARBON MONOXIDE, BUT CARBON MONOXIDE IS ODORLESS. ALSO HYDROGEN SULFIDE, AS EXPOSURE CONTINUES, NUMBS THE SMELL SENSE SO THAT ONE THINKS THE ODOR IS GONE, WHILE TOXICITY LEVELS ARE INCREASING. THIS IS EXACTLY WHAT HAPPENED IN OUR CASE. THIS CAR WAS TOXIC, IT WAS LITERALLY MAKING MY HUSBAND SICK, AND WE DID NOT FEEL IT WAS SAFE TO DRIVE. THE VEHICLE WAS TRADED IN TO BELMONT FORD (NC) - THEY WERE COMPLETELY AWARE OF EVERYTHING IN THIS STATEMENT. THE FLEX WAS BUILT ON THE SAME PLATFORM AS THE EXPLORER IN 2011.

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT THERE WAS AN EPS FAILURE. THE STEERING WHEEL SEIZED AFTER STARTING THE VEHICLE AND IT WAS EXTREMELY DIFFICULT TO STEER EACH TIME THE FAILURE OCCURRED. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY MANUFACTURER RECALLS TO PROVIDE A SOLUTION FOR THE EPS FAILURE. THE DEALER (CITRUS MOTORS FORD, 1375 S WOODRUFF WAY, ONTARIO, CA 91761, (855) 902-9523) INDICATED THAT IT MAY TAKE UP TO THREE DAYS TO DIAGNOSE THE FAILURE AND THAT FURTHER TESTING MAY BE REQUIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

MY 2011 FORD FLEX 3.5 L V6 HAS RECENTLY BEEN HAVING PROBLEMS WITH THE STEERING. IF I AM GOING UNDER 40 MILES AN HOUR IT IS NEARLY IMPOSSIBLE FOR ME TO TURN MY WHEEL ANY DIRECTION. I CAN BARELY TURN ANY CORNERS WITHOUT ENDING UP IN THE OTHER LANE BEFORE BEING ABLE TO CORRECT MY PATH. THIS IS A DANGEROUS SITUATION FOR ME AS I HAVE ONLY OWNED THIS VEHICLE A YEAR AND IT IS MY ONLY VEHICLE. I HAVE 3 CHILDREN WHOSE SAFETY I WORRY ABOUT, NOT TO MENTION OTHER DRIVERS ON THE ROAD. I HAVE BEEN RESEARCHING THIS AND HAVE NOTICED THERE WAS A RECALL ON THE ECOBOOSTS. WHY IS THERE NOT ONE ON THE V6? THIS HAS BEEN GOING ON CONSISTENTLY FOR A MONTH NOW. I NEED THIS CORRECTED!!!