MY WIFE WAS DRIVING DOWN THE INTERSTATE YESTERDAY, WHEN THE REAR PASSENGER DOOR WINDOW SHATTERED INTO PIECES FOR APPARENTLY NO REASON. THANKFULLY NO ONE WAS INJURED. BASED ON INFORMATION FOUND ON THE INTERNET, THIS HAS HAPPENED WITH OTHER FORD MODELS AND YEARS AS WELL. I HAVE SEEN WHERE NHTSA HAS INVESTIGATED THIS SIMILAR ISS…
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MY WIFE WAS DRIVING DOWN THE INTERSTATE YESTERDAY, WHEN THE REAR PASSENGER DOOR WINDOW SHATTERED INTO PIECES FOR APPARENTLY NO REASON. THANKFULLY NO ONE WAS INJURED. BASED ON INFORMATION FOUND ON THE INTERNET, THIS HAS HAPPENED WITH OTHER FORD MODELS AND YEARS AS WELL. I HAVE SEEN WHERE NHTSA HAS INVESTIGATED THIS SIMILAR ISSUE WITH 2010-2011 FORD ESCAPE AND MERCURY MARINER, BUT HAVE NOT BEEN ABLE TO FIND THE RESULTS OF THE INVESTIGATION. CARCOMPLAINTS.COM SHOWS 3 COMPLAINTS ABOUT THE SAME ISSUE WITH THE FORD FLEX. *TR
NHTSA ODI #10695149
6,177 miles · May 14, 2013
Visibility/wiper
TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT SHE WAS UNABLE TO ADJUST THE DRIVER'S SIDE-VIEW MIRRORS. THE CONTACT STATED THAT THE PLASTIC CASE SURROUNDING THE SIDE VIEW MIRRORS WERE MELTING DUE TO THE SUN. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DID NOT DETERMINE A CAUSE FOR THE FAILURE. THE MANUFACTURER WAS M…
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TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT SHE WAS UNABLE TO ADJUST THE DRIVER'S SIDE-VIEW MIRRORS. THE CONTACT STATED THAT THE PLASTIC CASE SURROUNDING THE SIDE VIEW MIRRORS WERE MELTING DUE TO THE SUN. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DID NOT DETERMINE A CAUSE FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 9,000. UPDATED 8/23/13 *CN UPDATED 09/13/2013 *JS
Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An improperly inflated air bag increases the risk of injury in the event of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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