2011 Ford Flex

I have had this vehicle since about August 2025, the brakes and wheel bearings have failed twice, the strut failed, the power steering system has messed up repeatedly, the coolant came FLYING out of the car (while parked) FOR ABSOLUTELY NO REASON! There have been multiple warning lights on since I got the vehicle and I have been told they are just sensors from multiple mechanics and that they don't mean anything. As it relates to the issues, the brakes, calipers, and wheel bearings have given out twice WHILE DRIVING without any sort of warning up until they seized! The strut on the front passenger side has broken for no known reason and the power steering system has been non stop eating power steering fluid with no leaks. Since I have gotten this vehicle, I have put OVER 7,000 dollars worth of work into it. This went to fixing the brake calipers, brakes, rotors, all the steering mechanisms (tie rods, sway bars, etc.) and wheel bearings twice, trying to figure out why coolant flew out of the vehicle for no known reason, trying to figure out where the power steering fluid is going, all to no avail. I have had multiple mechanics look at and check all the components of the vehicle, and they can't even figure out what is going on other than things just fail without warning non stop. There is something wrong with these vehicles, EVERY SINGLE OWNER OF A 2011 FORD FLEX THAT I HAVE SPOKEN TO HAS SAID THE SAME EXACT THING, THEY ARE DEALING WITH THE SAME EXACT ISSUES AS I AM, AND NO ONE KNOWS WHY! THESE VEHICLES NEED TO BE RECALLED AND A CHECK FOR THE PRICE OF A PERFECT 2011 FORD FLEX GIVEN TO EVERY 2011 FORD FLEX OWNER, THEN THEY NEED TO BE TAKEN OFF THE STREETS AS THEY ARE A DANGER TO THE PEOPLE DRIVING THEM AND ALL OTHER DRIVERS AS WELL AS PASSENGERS IN THE FLEX AND ANY OTHER VEHICLE! A 2011 FOR FLEX IN PERFECT CONDITION IS WORTH APPROXIMATELY $15,000, FORD SHOULD BE SUED FOR THIS! My vehicle is available for inspection when necessary, thank you!

I had changed all my bulbs and fuses to my car for my brake lights several times and they still don’t work. My car almost got hit with me and my kids in it due to my break lights not working. Also my car keeps saying service advance trac and keeps saying it every time I drive. My car also keeps running out of power steering fluid every two week I have to add more to keep it from making that loud noise while driving.

The contact owns a 2011 Ford Flex. The contact stated that on several occasions while attempting to start the vehicle, the power steering assist warning light illuminated, and the steering wheel became firm. The vehicle was taken to a dealer where it was diagnosed that the electronic power steering module link needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact believed that the failure was associated with NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was notified of the failure. The failure mileage was approximately 170,000.

Electric Power Steering lights up and steering wheel locks up, can hardly make it move at it. We turn the car off and turn it back on. Sometimes the power steering returns, sometimes it doesn't and we can't drive the car. We called the dealer after this happened and they said it was an ECOBOOST Flex and wasn't included in the Safety Recall 15S18 National Highway Traffic Safety Administration (.gov) Jul 1, 2015 — If any "loss of steering assist" DTCs are present, replace the power steering gear assembly. It seems that this is the exact problem as noted in the recall but Ford dealership will not fix it for free. Ford gave me a PDF that explains they are not responsible for this safety issue and cannot provide free repairs because my car is OVER 150,000 miles. My car now has 200,000 miles and I have had the car serviced at this same dealer for oil changes/tire rotation and they never told me about this recall. The purpose of this repair is to update the PSCM to prevent loss of steering assist while driving due to a motor position sensor fault or replace the steering gear if the PSCM has certain Diagnostic Trouble Codes (DTCs).Jul 1, 2015

The contact owns a 2011 Ford Flex. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The service power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the Power Steering Control Module (PSCM). The vehicle was repaired, but the failure reoccurred 4-months later. The vehicle was taken to the dealer and was diagnosed with Power Steering Control Module failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V340000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 118,000.

The contact owns a 2011 Ford Flex. The contact stated that while driving at various speeds, the vehicle stalled and lost motive power. The contact coasted to the side of the roadway and had the vehicle towed. The failure occurred intermittently. The contact would make several attempts to start the vehicle to regain normal functionality; however, the failure would recur within several hours or several days. The contact stated while driving at approximately 25 MPH in a School Zone from a stop, the vehicle lost power steering functionality. The vehicle was towed to the residence. The contact stated that the traction control, engine, battery, and ABS warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering box had failed and needed to be replaced. The mechanic had not repaired the vehicle. The vehicle was then taken to the dealer to be diagnosed. The contact was informed that the VIN was not included in a recall. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed the VIN was not under recall, nor were the repairs covered under warranty. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 125,436.

The contact owns a 2011 Ford Flex. The contact stated when he first entered the vehicle and started the vehicle, the power steering assist fault message was displayed. The contact turned the steering wheel to the left and right and the steering wheel was very difficult to turn. The contact stated he contacted an independent mechanic who diagnosed the vehicle and determined that the power steering assist had failed. The mechanic informed the contact that the failure was related to NHTSA Campaign Number: 15V340000 (Steering) but the VIN was not included. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 133,827.

While on a trip in the local area to a state park, a warning came on whilst driving to "service power steering now". Driving was normal and we got to our destination 5-10 miles or so later. On returning to the car after parking and starting up the car the steering wheel was "bricked" and didn't want to turn. At first we thought it might be a flat tire. It took lots of effort to turn the wheel. As we were far from any service in the area I managed to drive the vehicle home albeit with much effort. If my wife had been driving and the steering had gone out there is a high likelihood of an accident. After doing some research when we got home this has all the signs of the electronic power assist steering (EPAS) going out. I have looked on Ford's website for recall and there is not one according to my VIN. The vehicle in question is a 2011 Ford Flex 3.5 Ecoboost AWD.