2010 Ford F-150

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH SHOULDER STRAP SEAT BELTS THAT WERE MOUNTED ON EACH REAR DOOR. WHENEVER ENTERING THE REAR PASSENGER OR DRIVER'S SIDE DOOR WITH FRONT SEAT OCCUPANTS SEAT BELT IN USE, THE SHOULDER BELT WEBBING BECAME EXTREMELY TIGHT IN THE SHOULDER AND CHEST AREA CAUSING DISCOMFORT. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

I WAS DRIVING ON A MAJOR STATE ROUTE ON MY WAY TO WORK AND TURNED ON THE REAR DEFROSTER. I SMELLED SOMETHING HOT AND THEN A LOUD POPPING NOISE. WHEN I LOOKED IN MY REAR VIEW MIRROR THE REAR WINDOW HAD SHATTERED. CONTACTED FORD DEALER AND THEY SAID THE VEHICLE WAS OUT OF WARRANTY 3 MONTHS AND THERE WAS NOTHING THEY COULD DO. I ASKED THE DEALERSHIP TO CONTACT FORD TO SEE IF THERE WERE SIMILAR INSTANCES OF THIS HAPPENING. THEY DID NOT BUT GAVE ME THE PHONE NUMBER FOR THE FORD COMPLAINT OFFICE. I RESEARCHED ONLINE AND IT SEEMS THAT THIS HAS HAPPENED MULTIPLE TIMES WITH THIS MODEL OF TRUCK. BECAUSE THE HIGHWAY I DRIVE IS A MAJOR TRUCK ROUTE IT COULD HAVE BEEN VERY DANGEROUS NOT BEING ABLE TO SEE OUT THE REAR WINDOW. *TR

AT ABOUT 4:50 AM ON 2/4/14 I WAS DRIVING ABOUT 20 MPH IN 9 DEGREE F TEMPERATURES WITH THE REAR DEFROST ON FOR ABOUT 8 MIN. I HEARD A LOUD POP LIKE SOMEONE THREW A ROCK AT MY TRUCK. AS I WAS BACKING INTO A GARAGE TO INVESTIGATE THE MYSTERIOUS NOISE, I NOTICED THE PASSENGER SIDE REAR GLASS PANEL WAS COMPLETELY SHATTERED. AFTER RESEARCHING THE ISSUE I CAN SAFELY SAY THIS IS A MANUFACTURING DEFECT WITH THE GLASS AND REAR DEFROST. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR PASSENGER'S SIDE WINDOW BECAME SHATTERED. THE CONTACT TOOK THE VEHICLE TO AN AUTO GLASS SPECIALIST WHERE IT WAS ADVISED THAT THE ENTIRE REAR WINDOW NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 32,000.

MY F150 HAS A THREE PIECE REAR WINDOW WITH THE DEFOGGER.WHILE DRIVING I TURNED ON THE DEFOGGER. MINUTES LATER THE PASSENGER SIDE REAR STATIONARY WINDOW SHATTERED. AFTER RESEARCHING THE INTERNET I FOUND OUT THIS IS A COMMON PROBLEM WITH THIS MODEL. I FEEL FORD NEEDS TO ADDRESS THIS PROBLEM BY RECALLING AND REPAIRING THE ELECTRICAL SYSTEM THAT IS CAUSING THIS FAILURE. EXCESSIVE HEAT COULD CAUSE A FIRE. THE BURDEN SHOULD NOT BE ON THE INSURANCE COMPANY AND INDIVIDUAL OWNER TO BEAR THE COST. *TR

I STARTED MY TRUCK JAN. 27TH,2014 ON A VERY COLD MORNING AND TURNED ON THE REAR DEFROST ON MY 2010 FORD F150 SUPER CREW-CAB TRUCK. I LET THE TRUCK WARM UP AND WHEN I GOT TO MY DESTINATION I NOTICED THE REAR, PASSENGER SIDE WINDOW WAS SHATTERED. I HAVE SEEN MANY COMPLAINTS ON THE INTERNET WITH SAME THE PROBLEM WHICH SOUNDS LIKE IT COULD BE AN ELECTRICAL PROBLEM. I GOT AN ESTIMATE TO GET IT FIXED. THEY WANTED OVER $800 . I HAVE A $500 DEDUCTIBLE ON MY INSURANCE. I DON'T NEED THIS EXPENSE. I WILL BE CALLING FORD CUSTOMER SERVICE NUMBER TO COMPLAIN. *TR

I STARTED MY TRUCK ON A COLD MORNING AND NO MORE THEN 10 SECONDS AFTER I STARTED IT MY POWER STEERING LINE EXPLODED OFF AND POWER STEERING FLUID WENT EVERY WHERE. SINCE MARCH OF 2013 IT HAS COME OFF TWO MORE TIMES DECEMBER 2013 AND JANUARY 2014. I'VE LOOKED AT OTHER F-150 MOTORS AND WE HAVE THE SAME SET UP, SO I'M NOT SURE WHY MINE KEEP EXPLODING OFF. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I STARTED MY TRUCK IN THE DRIVEWAY TO WARM IT UP. WHEN IT REACHED OPERATING TEMPERATURE, I TURNED ON THE REAR WINDOW DEFROSTER BEFORE PULLING OUT. STILL IN THE DRIVEWAY, AFTER 20 SECONDS I HEARD AN EXTREMELY LOUD 100+ DB POP, WHICH WAS THE PASSENGER-SIDE BACK GLASS PANEL SHATTERING. THE TEMPERATURE OUTSIDE WAS 32 DEG F (0 DEG C) WITH SOME FROZEN PRECIPITATION ON THE UPPER SURFACE OF THE TRUCK. THERE ARE 27 COMPLAINTS ON THE NHTSA SITE FOR THE 2010 F150 AND I FOUND MORE THAN 50 ADDITIONAL CASES ON INTERNET BULLETIN BOARDS. *TR

2010 FORD F150 SUPERCREW POWER REAR SLIDING WINDOW PASS SIDE ONLY, CRACKING UPON TURNING ON REAR DEFROSTER AFTER A FEW MINUTES. TEMPERATURE 15 DEGREES WITHIN A FEW MINUTES OF LEAVING A STORE PARKING LOT AND NOW DRIVING DOWN THE HIGHWAY A FEW MILES I HEARD A LOUD BANG ( MANY OTHERS POSTED SAY IT SOUNDS LIKE A 22 CALIBER SHOT GUN ) I LOOKED AROUND AND SAW THE REAR PASS SLIDING WINDOW SHATTERED BUT STILL INTACT. THIS IS THE FIRST TIME I HAD TO USE THE REAR DEFROSTER AS IT WAS SNOWING SLEETING OUTSIDE. I HAVE HAD THIS TRUCK FOR 2 YEARS AND NEVER HAD TO USE IT. NOW WHEN I GET HOME I DECIDE TO GOOGLE SEARCH THIS AND COULDN'T BELIEVE HOW COMMON THIS IS. TURN OUT THERE IS A PROBLEM AND FORD WILL NOT MAKE IT RIGHT UNLESS YOU ARE VERY LUCKY AND PERSISTENT. THE HEATING ELEMENT GETS SO HOT THAT IT SHATTERS THE GLASS. THEY CLAIM GLASS IS NOT COVERED. ITS NOT THE GLASS, ITS THE HEATING ELEMENT. I CALLED 3 LOCAL DEALERS TODAY AND 2 OF THE THREE SAID THEY KNEW ABOUT THIS BUT FORD WONT OFFER COMPENSATION. I WAS TOLD TO CALL THE INSURANCE AND FILE A CLAIM. I ALSO CALLED FORD CUSTOMER CARE CENTER AND TOLD THEM WHAT I HAD LEARNED AND IT WAS ALL OVER THE FORD FORUMS AND THE INTERNET. SAME SCENARIO FOR ALL OF US. I AM JUST GLAD THAT I DIDN'T HAVE A CHILD IN THE REAR PASS SEAT AND HAD THIS HAPPEN OR HAD THE GLASS SHATTER ALL OVER THE CHILD. SO NOW I HAVE TO PAY A $500.00 DEDUCTIBLE AND FILE A CLAIM WITH MY INSURANCE CARRIER. WORSE YET I WAS TOLD TODAY THAT NO WINDOWS WERE AVAILABLE FOR 10 DAYS. HMM MAKES YOU WONDER WHY? *TR