2010 Ford F-150

THIS A DOUBLE ENTRY COMPLAINT: I WAS DRIVING HOME FROM WORK LATE AT NIGHT WHEN I HEARD A BANG OFF THE REAR WINDOW OF MY F-150. AS I WAS PASSING UNDER AN ACTIVE RAILROAD VIADUCT AT THE TIME I FIGURED SOMETHING HAD FALLEN OFF AND HIT ME. I WASN'T ABLE TO DETERMINE ANY DAMAGE AT THE TIME AS IT WAS VERY DARK IN A POORLY LIT SECTION OF FREEWAY IN DOWNTOWN DETROIT. THE NEXT DAY I WALKED OUT TO MY TRUCK AND NOTICED THE REAR WINDOW ON THE PASSENGER SIDE LOOKED FUNNY. I GOT IN MY SEAT AND NOTICED THE WINDOW WAS SHATTERED. THE ONLY THING HOLDING IT TOGETHER WAS THE HEATER ELEMENT AND THE PRIVACY GLASS FILM (BOTH FACTORY INSTALLED). I FILED THE USUAL INSURANCE CLAIM AND HAD IT REPAIRED. THIS PAST SATURDAY (15 FEB 2014) I WALKED OUT TO MY TRUCK TO HEAD TO WORK, GOT IN AND SAW THAT THE DRIVERS SIDE OF THE REAR WINDOW WAS NOW SHATTERED. IT WAS FINE WHEN I PARKED IT AFTER WORK. BACKED INTO MY USUAL PARKING SPOT WITH NO TREES ABOVE THE VEHICLE, TOO SNOWY AND COLD FOR KIDS TO BE PLAYING OUTSIDE IN THE LOT OR FIELD BEHIND THE TRUCK. NOW WORKING WITH INSURANCE TO HAVE THIS ONE REPAIRED. *TR

I ALLOWED MY CAR TO WARM UP. IT WAS APPROXIMATELY 28 DEGREES OUTSIDE. I BEGAN TO DRIVE MY CAR. I ENGAGED THE REAR DEFROSTER. WITHIN 60 SECONDS I HEARD A LOUD BANG, SIMILAR TO A GUN SHOT. ALONG WITH A SMELL OF SMOKE. THEN GLASS WENT FLYING TOWARDS THE FRONT OF VEHICLE. AFTER LOOKING AROUND I NOTICED THE REAR WINDOW WAS SHATTERED. THE REAR WINDOW CONSISTS OF THREE PIECES OF GLASS. ONLY THE PASSENGER (FAR RIGHT SIDE) WAS SHATTERED. LUCKILY, THERE WAS NO PEOPLE SITTING IN THE BACK SEAT AT THE TIME. TOOK IT TO THE FORD DEALERSHIP, THEY SAID THE FORD COMPANY HAS NOT ADDRESSED THE ISSUE. I WAS TOLD NUMEROUS F150'S HAVE HAD SIMILAR PROBLEMS. FORD REFUSES TO COVER REPAIRS.

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE DRIVER'S SIDE METAL TRACK ASSEMBLY AND CABLE FAILED DUE TO DEFECTIVE MATERIAL. IN ADDITION, THE DRIVER'S SEAT COULD NOT BE ADJUSTED IN A SAFE DRIVING POSITION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE METAL TRACK ASSEMBLY AND CABLE WAS REPLACED. THE FAILURE MILEAGE WAS 57,317 AND THE CURRENT MILEAGE WAS 59,000.

WHILE DRIVING TO WORK LAST FRIDAY MORNING, MY REAR GLASS EXPLODED FROM WHAT LOOKS LIKE A FAULTY DEFROSTER. THE ELECTRICAL WIRING WAS CHARRED AND LOOKED MELTED. I THOUGHT THAT MY VEHICLE HAD BEEN STRUCK BY SOMETHING. FORD REFUSES TO ACKNOWLEDGE THAT THERE SEEMS TO BE A PROBLEM WITH THIS PART. I'M JUST GLAD THAT MY CHILDREN WERE NOT IN THE BACKSEAT AREA WHEN THIS OCCURRED. *TR

DRIVING HOME FROM WORK THE OTHER DAY, ABOUT 5 MINUTES AFTER I LEFT THE PARKING LOT I WAS DRIVING ON A SIDE ROAD AND HEARD A LOUD THUMP OR BANG LIKE SOMETHING FELL ON THE ROOF. HOWEVER I WAS ON AN OPEN ROAD WITH NOTHING OVERHEAD OR NEARBY. IN THE SUMMER OF 2012 MY WIFE REPORTED SIMILAR CIRCUMSTANCES ONE NIGHT WHILE SHE WAS ON A TRIP, AND SHE LATER DISCOVERED THE RIGHT REAR WINDOW HAD SHATTERED (WE HAD IT REPLACED AT AN AUTO GLASS SHOP WITHOUT REPORTING THE PROBLEM). WHEN I LOOKED IN THE REARVIEW MIRROR, I COULD SEE THE SAME THING HAD HAPPENED; THE PASSENGER-SIDE SECTION OF THE REAR GLASS WAS COMPLETELY SHATTERED (BUT REMAINED IN THE FRAME). THERE WAS NO DISCERNIBLE ORIGIN; VERY EVEN CRACKING THROUGHOUT ALL THE PANE OF GLASS. THE REAR WINDOW DEFROSTER WAS ENGAGED AT THE TIME. I HAVE DUCT TAPE HOLDING THE GLASS IN PLACE AND A DEALER APPOINTMENT NEXT TUESDAY MORNING. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE HEARD A LOUD SOUND COMING FROM THE REAR SEAT. THE CONTACT SOON REALIZED THAT THE REAR WINDOW HAD EXPLODED WITHOUT ANY WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 41,900. UPDATED 3/14/14*CN THE CONSUMER STATED THE DRIVER'S SIDE SECTION OF THE 3 SECTION REAR WINDOW EXPLODED INTO HUNDREDS, IF NOT MORE PIECES. UPDATED 04/01/14

DRIVING MY 2010 F-150 PICKUP DOWN THE STREET DOING 35 MPH WITH THE REAR WINDOW DEFROSTER ON AND AFTER ABOUT 5 MINUTES, POW! THE PASSENGER SIDE OF THE 3-PIECE WINDOW SHATTERED AFTER THE LOUD EXPLOSION. AFTER SPEAKING WITH OUR LOCAL GLASS REPAIR SHOP, HE STATED THAT HE HAD ALREADY REPLACED 4 OF THESE SPECIFIC REAR WINDOWS DURING THE MONTH OF JANUARY. SEEMS TO BE A PATTERN GOING ON HERE. THERE NEEDS TO BE A RECALL ON THESE WINDOWS! *TR

WHILE DRIVING INTO WORK AT 0445 HRS ON A SMOOTH ROAD WITH AN OUTSIDE AIR TEMP AROUND 5 DEGREE I HEARD A LOUD BANG COMING FROM THE CAB AREA OF THE TRUCK. I HAD LET THE TRUCK WARM UP BEFORE DRIVING AND TURNED THE REAR WINDOW DEFROST ON APPROX. 2 MILES BEFORE I HEARD THE NOISE. IN CHECKING MY VEHICLE, I NOTICED THAT PASSENGER SIDE REAR WINDOW HAD BUSTED. WHEN I SPOKE WITH THE FORD DEALERSHIP, THEY SAID THEY WERE AWARE OF THE PROBLEM BUT DID NOT FEEL IT WAS BAD ENOUGH TO HAVE A RECALL. IT SOUNDS LIKE IT IS GOING TO COST APPROX. $800 IF IT IS NOT COVERED BY MY WARRANTY. *TR