2010 Ford F-150

The contact owns a 2010 Ford F-150. The contact stated that only the driver’s side door could be opened from the inside or the outside using the interior and exterior door handles. The other doors failed to open as needed. The vehicle was taken to a local mechanic where it was diagnosed with needing the latching mechanism replaced. The vehicle was not repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 182,000.

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT BOTH REAR DRIVER AND PASSENGER DOORS WERE UNABLE TO UNLOCK OR OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. .*BF. CONSUMER STATED BOTH DOORS WERE DOCKED DURING WINTER. ALTHOUGH, TOP DOOR RELEASES BUT THE BOTTOM DOES NOT. CONSUMER TAKING IT TO THE INDEPENDENT DEALER.*JB

2010 FORD F-150. CONSUMER WRITES IN REGARDS TO A COMPLAINT WITH VEHICLE DEALERSHIP . *SMD THE CONSUMER STATED IN JANUARY 2012, HE STARTED TO HEAR AN INCESSANT HIGH PITCHED SQUEAKING NOISE COMING FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. THE DEALER INFORMED THE CONSUMER THE SQUEAKING NOISE WAS COMING FROM THE TAILGATE LATCH ASSEMBLY ON THE DRIVER'S SIDE. THE DEALER STATED THEY LUBRICATED BOTH SIDES AND WAS ROAD TESTED AND THE NOISE WAS GONE. THE SERVICE REP, THEN GAVE THE CONSUMER A TUBE OF SILICONE THAT WAS USED PRIMARILY FOR BRAKE COMPONENTS AND INFORMED THE CONSUMER, IF THE NOISE RETURNED, LUBRICATE THE TAILGATE LATCH. FOR AWHILE, THERE WAS NO NOISE COMING FROM THE VEHICLE. APPROXIMATELY TWO WEEKS LATER, THE NOISE HAD RETURNED. THE CONSUMER WENT TO ANOTHER DEALER, TO HAVE THE VEHICLE INSPECTED. THE DEALER INFORMED THE CONSUMER, THAT THE PREVIOUS DEALER PROVIDED HIM WITH THE WRONG TYPE OF LUBRICANT AND THE DEALER REASSURED HIM THE PROBLEM HAD BEEN RESOLVED. HOWEVER, TWO MONTHS LATER, THE NOISE HAD RETURNED AGAIN. THE CONSUMER RETURNED TO THE DEALER AGAIN, WHERE THEY CHOSE TO LUBRICATE THE TAILGATE LATCH ASSEMBLY FOR THE THIRD TIME. THE CONSUMER STATED HE HAD OTHER ISSUES WITH THE VEHICLE THAT WERE CORRECTED, SUCH AS THE RIGHT REAR SHOCK, THE TRANSMISSION SLIP YOKE, A LOOSE FUEL DOOR AND A RATTLING NOISE IN THE DRIVER'S SIDE DOOR PANEL.

WE RECEIVED A RECALL NOTICE ON THE DOOR LATCHES ON OUR 2010 FORD F150. WE CALLED THE DEALER AND WAS TOLD THEY HAVE NOT FOUND ANYTHING WRONG, TO IGNORE THE NOTICE. WHY BOTHER TO DEAL WITH RECALLS, WHEN THE DEALER TELLS THE CONSUMER TO IGNORE. WE ASKED FOR A LETTER FROM THE DEALER IN THE EVENT OF A PROBLEM. 2010 FORD F150. [XXX] HAVE THERE BEEN ANY ACCIDENTS INVOLVING THIS RECALL? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE HOOD RELEASE LATCH ON MY 2010 FORD F-150 TRUCK IN ON THE SIDEWALL NEAR THE FLOOR ON THE CAB. I HAVE HAD THE VEHICLE FOR ABOUT A MONTH AND IT APPEARS THAT MY LEFT FOOT RELEASED THE HOOD RELEASE LATCH AND ALLOWED THE HOOD TO OPEN WHILE I WAS DRIVING. THIS IS A VERY DANGEROUS PLACE TO PUT THE HOOD RELEASE LATCH. IT APPARENTLY SNAGGED ON MY SHOE AND WAS PULLED BACK AS I EXITED THE VEHICLE AND I WAS NOT AWARE OF IT AND THERE ARE NO WARNING LIGHT TO MAKE THE DRIVER AWARE OF THIS POTENTIAL PROBLEM THAT THE HOOD IS IN THE UNLATCHED CONDITION. ON MY PREVIOUS FORD TRUCKS, THE HOOD RELEASE LATCH WAS MOUNTED AT THE LOWER EDGE OF THE DASH BOARD AND WAS OUT OF THE WAY OF ACCIDENTALLY BEING RELEASED. *TR