2010 Ford F-150

WHILE DRIVING HOME FROM WORK ON 1/15/14, I DECIDED TO USE MY REAR WINDOW DEFROST DUE TO THE TEMPERATURE (42 DEGREES) AND THE BUILD UP OF CONDENSATION. I TURNED IT ON FOR ABOUT 10 MINUTES UNTIL THE GLASS WAS CLEAR. IT TOOK ME APPROXIMATELY 30 MINUTES TO DRIVE HOME WHERE I PARKED MY TRUCK INSIDE MY GARAGE. I LEFT ABOUT 1 HOUR LATER AND WHILE LOOKING IN MY REAR VIEW MIRROR I NOTICED THE SLIDING WINDOW SHATTERED ON THE PASSENGER SIDE. AFTER RETURNING HOME I CONTACTED SAFELITE AND SCHEDULED TO HAVE IT REPLACED THROUGH MY INSURANCE COMPANY. WHEN THE REPAIRMAN CAME OUT HE REALIZED HE HAD THE WRONG REPLACEMENT AND WAS GOING TO ORDER IT THROUGH FORD. HE ALSO ADVISED ME THE WINDOW DAMAGE STARTED AT THE CONNECTION POINT OF THE DEFROST. AFTER FURTHER INVESTIGATION ON-LINE I REALIZED I AM NOT THE ONLY ONE WITH THIS PROBLEM. THERE ARE MANY F-150 OWNERS THAT HAD THE SAME THING HAPPEN TO THEM WITH SOME BEING THE GLASS ACTUALLY EXPLODED AND SOME WITH ARCING OR FIRE. MOST OF THE ISSUES WERE ON 2010 F-150'S WITH SOME NEWER MODELS AS WELL AND ALL WERE ON THE PASSENGER SIDE SLIDER WINDOW. MOST OF THE CASES I READ ABOUT ON-LINE WERE PAID OUT BY THE VEHICLE OWNERS AND INSURANCE AGENCIES. THERE WERE SOME CASES WERE FORD PAID THE BILL. I FEEL THIS SHOULD DEFINITELY BE LOOKED INTO ON THE SAFETY ASPECT ALONE AND FORD SHOULD BE HELD ACCOUNTABLE. *TR

DRIVING ON A 4 LANE HIGHWAY, SMOOTH WITH SOME NOW. TURNED REAR WINDOW DEFROST ON. WITHIN 5-10 MINUTES THERE WAS A LOUD BAND(SOUNDED LIKE A SHOTGUN BLAST). THE RIGHT REAR WINDOW SHATTERED INTO A THOUSANDS PIECES. THE GLASS STARTED TO FALL OUT IN PIECES A FEW DAYS LATER. MY GRANDSON, SITTING DIRECTLY IN FRONT OF THE WINDOW, LOST HIS HEARING FOR ABOUT 10-15 MINUTES. HE ALSO COMPLAINED ABOUT HIS EAR HURTING

I STARTED MY TRUCK UP AND ACTIVATED THE REAR DEFROSTER . IT WAS EXTREMELY COLD ABOUT 11 DEGREES IN NJ APPROX. 5 MINUTES LATER I DETECTED WHAT APPEARED TO BE A CRACKLING NOISES WHICH RESULTED IN THE REAR PASSENGER WINDOW POPPING AND SHATTERING. I HAVE RECENTLY CONTACTED FORD AND ADVISED THEM. I WAS TOLD MY VEHICLE IS OUT OF WARRANTY AND THEY CANT HELP ME OUT WITH THIS ISSUE. THERE IS OBVIOUSLY A DEFECT IN THE GLASS FOR THAT YEAR DUE TO THERE BEING THOUSANDS OF ISSUES RELATED TO THE SAME ISSUES ON THESE VEHICLE. AS A LONG TIME FORD CUSTOMER I FEEL THIS IS ENOUGH OF AN ISSUE WHICH WILL CAUSE MY TO SWITCH MY CHOICE IN FUTURE TRUCKS. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE PUTTING THE VEHICLE IN REVERSE, THE VEHICLE ACCELERATED ABNORMALLY AT AN EXCESSIVE SPEED. THE CONTACT THEN SHIFTED INTO DRIVE AND THE VEHICLE ACCELERATED UNCONTROLLABLY AND CRASHED INTO TWO VEHICLES. TWO PASSENGERS IN THE VEHICLE SUSTAINED INJURIES TO THE NECK, SHOULDER AND BACK. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,300.

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT DURING A RAINSTORM, WATER PENETRATED THE VEHICLE. UPON INSPECTION, IT WAS FOUND THAT WATER WAS ENTERING THE VEHICLE VIA THE THIRD BRAKE LIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,618. THE VIN WAS NOT AVAILABLE.

STARTED THE CAR IN THE MORNING. TURNED ON THE REAR DEFROSTER. BEGAN TO SHOVEL THE DRIVEWAY AND HEARD A LOUD POP FROM THE TRUCK. DIDN'T NOTICE ANYTHING UNTIL I GOT IN TO BACK UP AND SAW THE REAR PASSENGER WINDOW GAD SHATTERED. FORD DEALER WAS VERY FAMILIAR WITH THE "WINDOW" PROBLEM, AS THEY DESCRIBED IT. SAID THAT BECAUSE THE VEHICLE WAS PAST 50,000 MILES THAT IT WAS NO LONGER UNDER WARRANTY. I RARELY USE THE REAR DEFROSTER. THE DEALER SAID I SHOULD TAKE IT TO THE LOCAL GLASS SPECIALIST TO HAVE IT REPLACED. THEY NEVER MENTIONED THAT IT MAY BE AN ELECTRICAL PROBLEM. IT SEEMS TO ME THAT A KNOWN REPETITIVE PROBLEM SHOULD BE PAID FOR BY FORD. IF IT IS AN ELECTRICAL PROBLEM, I MAY BE REPLACING MY WINDOW MORE THAN ONCE. *TR

ON A 40 DEGREE MORNING, I TURNED THE REAR DEFROSTER ON TO CLEAR WINDOWS AND MIRRORS. AS I WAS DRIVING MY SON TO DAYCARE I HEARD A LARGE POP THEN SMELLED BURNING RUBBER. LOOKED AND SEEN THE RIGHT REAR GLASS SHATTERED AND WAS IT SHORTED OUT ON THE HEATING ELEMENT. TOOK THE TRUCK TO FORD AND SINCE IT IS OFF WARRANTY THEY TOLD ME THERE S NOTHING THEY CAN DO BESIDES CHARGING ME $1200 FOR REPLACEMENT, VERY DISAPPOINTED WITH FORD. IF I WANTED ELECTRICAL TROUBLES I WOULD HAVE BOUGHT A 1990'S DODGE! THANKS FOR NOTHING. *TR

EXTERNAL TEMPERATURE WAS ~22DEGREES F, HAD REAR WINDOW DEFROSTER AND HEATED DRIVER SEAT TURNED ON. FRONT DEFROSTER WAS ON AND SET TO HIGHEST TEMPERATURE. WHILE DRIVING AT 25 MPH, MY SON AND I NOTICED A BURNING SMELL. HE WAS SEATED IN A BOOSTER, REAR SEAT, PASSENGER SIDE. HE ADVISED THAT HE COULD HEAR SOMETHING BEHIND HIM MAKING NOISE. I LOOKED BACK AND OBSERVED SMOKE COMING FROM BEHIND THE REAR PASSENGER HEADREST, WHERE MY SON WAS SEATED. I LOOKED FORWARD TO FIND A SPOT TO PULL OVER AND THEN HEARD A LOUD BANG. LOOKING BACK I SAW THE REAR WINDOW WAS SHATTERED ON THE PASSENGER SIDE. IT IS A SLIDING REAR WINDOW WITH THREE SECTIONS, ONLY THE PASSENGER SECTION,DIRECTLY BEHIND MY SON WAS SHATTERED. THE GLASS REMAINED IN PLACE, BUT SHATTERED. I QUICKLY PULLED OVER, SHUT OFF THE TRUCK AND REMOVED MY SON. FROM THE OUTSIDE I CAN SEE THE PLASTIC LOWER CORNER MELTED WHERE THE PASSENGER GLASS MEETS THE CENTER GLASS SECTION. THE RUBBER SEAL/MOLDING WAS SMOKING AND HAD MELTED AND DRIPPED DOWN THE BACK OF THE TRUCK CAB, BETWEEN THE CAB AND THE TRUCK BED/BOX. INSIDE THERE IS A STRONG ODOR OF BURNT RUBBER OR PLASTIC. *TR