2010 Ford Explorer

BOUGHT CAR FROM BATES FORD IN LEBANON, TN NEW. WITHIN THE FIRST 1500 MILE I EXPERIENCED AT LEAST ONE INCIDENT WHERE I TRIED TO STOP BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CAR HAS ABOUT 36000 MILES NOW AND BOTH MY WIFE AND I HAVE HAD NUMEROUS INCIDENTS OF THIS THE LAST RESULTED IN A TRAFFIC ACCIDENT IN PLANO, TEXAS. THERE WERE 3 VEHICLES INVOLVED.THE PLANO, TEXAS POLICE OFFICER WHO DROVE THE CAR TO A SAFE LOCATION FOUND NO PROBLEM WITH THE BRAKES. EARLY IN MY CAREER I WAS A POLICE OFFICER WHOSE SPECIALTY WAS TRAFFIC INVESTIGATION. I HEARD SIMILAR EXPLAINATIONS FOR ACCIDENT AND IN PERHAPS ONE FATAL ACCIDENT FOUND THAT A BRAKE LINE RUPUTURED CONTRIBUTING TO THE ACCIDENT CAUSE. THIS ACCELERATION WHEN BRAKING IN A SUDDEN STOP HAS HAPPENED TO BOTH MY WIFE AND I NUMEROUSE TIMES IN 36,000 MILES AND I HAVE CHECKED THE BRAKES MORE THAN ONCE FINDING NO PROBLEM WITH THE BRAKES. I LEARNED FROM A BODY SHOP EMPLOYEE AT SAM PACK WHO RELATED THAT HE HAD HEARD THIS SAME COMPLAINT BEFORE INCLUDINING FROM A FAMILY MEMBER. I BELIEVE THAT WHAT IS REALLY HAPPENING IS THAT DRIVERS WITH THIS FEATURE STEP ON BOTH THE GAS PEDAL AND THE BRAKE . IN A PANIC SITUATION I BELIEVE THAT DRIVERS ARE STEPPING ON BOTH PEDALS DUE TO SETTINGS THAT ALLOW THE GAS PEDAL TO OVERIDE THE BRAKE OR DIMINISH THE EFFECTIVENESS OF STOPPING DISTANCE. I CAN DUPLICATE THIS EFFECT AND THINK THAT IT IS A DESIGN FLAW THAT OCCURS THOUSANDS OF TIMES EACH DAY, HAS SURELY RESULTED IN MANY ACCIDENTS AND POSSIBLY DEATHS.I DO NOT BELIEVE THIS IS A BRAKE PROBLEM AND SERVICE DEPARTMENTS DISMISS THE COMPLAINTS WHEN THEY FIND NO PROBLEMS WITH THE BRAKES. THIS IS A DESIGN AND SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY FORD. *TR

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT NO PARTICULAR SPEED, THE VEHICLE SHIFTED INTO 4-WHEEL DRIVE WHILE DRIVING 70 MPH ON THE INTERSTATE AND AT OTHER SPEEDS ON DIFFERENT HIGHWAYS. . THE FAILURE RECURRED INTERMITTENTLY OVER A ONE YEAR SPAN. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE FRONT WHEEL BEARING WAS REPLACED, BUT IT DID NOT RESOLVE THE ISSUE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 6/10/14*CN

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A CLANKING NOISE WAS EXHIBITED FROM THE FRONT PASSENGER'S SIDE WHEEL AREA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE INSIDE BEARINGS ON THE FRONT PASSENGER'S SIDE WHEEL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 35,000.

CAPLESS FUEL FILLER ADAPTER BROKEN OFF WHEN GAS PUMP NOZZLE INSERTED DUE TO POOR FORD DESIGN WHICH CAUSES IT TO BREAK OFF VERY EASILY . THERE WAS A PSEUDO RECALL THAT REQUIRES THE CHECK ENGINE LIGHT BE ON WHICH IS NOT THE CASE WITH MY CAR . MANY FORD OWNERS HAVE THE SAME ISSUE . FORD SHOULD PROVIDE COMPLETE REPLACEMENT AS THIS CAPLESS FUEL FILL ASSEMBLY/SYSTEM WAS NOT DESIGNED AND BUILT PROPERLY. THIS CONDITION MAKES MUCH MORE DIFFICULT TO INSERT PUMP NOZZLE INTO CAR. NOT SURE IF THIS IS A SAFETY ISSUE. THANK YOU *TR

WHILE DRIVING ON INTERSTATE 295 JUST SOUTH OF BRUNSWICK, MAINE MY 2010 FORD EXPLORER LOST ALL POWER AND RAPIDLY DECELERATED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. I DID MANAGE TO PULL OVER TO THE SIDE OF THE HIGHWAY JUST BEFORE LOSING ALL POWER, BUT I COULD NOT RESTART MY VEHICLE. I THEN HAD MY VEHICLE TOWED TO A FORD SERVICE CENTER, AND FORD INDICATED THAT THE PROBLEM WAS CAUSED BY FRICTION WHICH HAD WORN AWAY THE ELECTRICAL TAPE AND WIRE CASING OF THE ELECTRICAL NODE AND THE WIRING HARNESS AROUND THE FUEL TANK. I AM CONCERNED ABOUT THE SAFETY OF OTHER DRIVERS SHOULD A SIMILAR INCIDENT HAPPEN UNDER HEAVIER HIGHWAY TRAFFIC CONDITIONS. *TR

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT THE ENGINE RPMS INCREASED WHEN DECELERATING AT LOW SPEEDS OR WHEN REVERSING DURING COLD WEATHER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED BUT TO NO AVAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 62,000. THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 02/18/114

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT HE WAS UNABLE TO SHIFT THE VEHICLE OUT OF PARK. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE SHIFTER ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THE DESIGN OF THE DRIVER AND FRONT PASSENGER SEAT HEAD RESTRAINTS PUSHED THE OCCUPANTS HEAD FORWARD IN AN UNCOMFORTABLE POSITION. SHE TURNED THE HEAD RESTRAINTS AROUND IN ORDER TO ASSUME A COMFORTABLE POSITION WHILE TRAVELING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 45,000.

THE CRUISE CONTROL INTERMITTENTLY ENGAGES WHEN IT IS TURNED OFF AND THE CAR SPEEDS UP, WHEN THE BRAKE IS PRESSED IT SHUTS OFF MOMENTARILY THEN RE-ENGAGES ITSELF. IT HAPPENS AT ANY SPEED AND THERE IS NO RHYME OR REASON FOR WHY IT HAPPENS. FORD HAS BEEN UNABLE TO RESOLVE THE ISSUE ON 4 DIFFERENT OCCASIONS OVER THE PAST MONTH. *TR

I WAS STUCK IN TRAFFIC AND AS I WAS AT A FULL STOP, I SAW THAT THE CAR IN FRONT OF ME HAD MOVED. SO I BEGAN TO ACCELERATE. WHEN I SAW THE CAR IN FRONT OF ME HAD STOPPED, I WENT TO HIT THE BRAKES AND NOTHING HAPPENED. I HIT THEM AGAIN AND STILL NOTHING, MY CAR KEPT ON GOING. BY THE THIRD SLAM ON THE BRAKES IT FINALLY TOOK HOWEVER I ENDED UP HITTING THE CAR IN FRONT OF ME AND HER THE CAR IN FRONT OF HER. THIS IS NOT OKAY!!! MY VEHICLE IS ONLY 2 YEARS OLD AND I'M NOT THE ONLY ONE WHO HAS EXPERIENCED THIS. WHY HASN'T A RECALL OCCURRED? DOES SOMEONE NEED TO PASS AWAY FOR ONE TO HAPPEN? MY ACCIDENT COULD HAVE BEEN WORSE. AT THE HOUR I WAS TRAVELING THERE IS NORMALLY NO TRAFFIC BUT OPEN HIGHWAY. MY SAVING GRACE WAS THAT THERE WAS TRAFFIC BECAUSE I COULD HAVE BEEN KILLED AND/OR KILLED THE PERSON I ACCIDENTALLY HIT. *TR