Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
350–25K
1525–50K
1650–75K
1275–100K
14100–150K
3150K+
95 reports with mileage · 20 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Seats. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
8 crash reports0 fire reports3 injury reports
What owners actually said
115 reports
224,283 miles · Feb 23, 2026
Electrical System
Odometer Fraud. The contact purchased a 2010 Ford Explorer. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 135,902. The contact stated that while the vehicle was being serviced, it was later discovered that the mileage on the Title was 224…
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Odometer Fraud. The contact purchased a 2010 Ford Explorer. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 135,902. The contact stated that while the vehicle was being serviced, it was later discovered that the mileage on the Title was 224,283. The information was from a Carfax Report.
NHTSA ODI #11719863
Mileage unknown · Jan 28, 2026
Power Train
Thing accelerate by itself while on highway od light blinking at high speeds and then when you come to a complete stop and try to takeoff it goes really slow with the RPMs high then it will kick into gear, unsafe on the road. Truck willjump in gear then out on takeoff.
NHTSA ODI #11713879
243,000 miles · Jan 22, 2026
Electrical System
Odometer Fraud. The contact purchased a 2010 Ford Explorer. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase, the mileage was approximately 150,000. Most recently, the contact downloaded the Ford App, and when the maintenance history was checked, it…
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Odometer Fraud. The contact purchased a 2010 Ford Explorer. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase, the mileage was approximately 150,000. Most recently, the contact downloaded the Ford App, and when the maintenance history was checked, it was later discovered that the mileage on the Title was approximately 243,000. The contact stated that the date listed on the Ford App was June 2025.
NHTSA ODI #11712675
Mileage unknown · Sep 26, 2025
Fuel/propulsion SystemService BrakesCrash
3 times this has happened. I brake and it seems like I'm pressing the gas pedal and the brakes feel like they aren't stopping the vehicle. The third time put me in incoming traffic and the vehicle was totaled as it already had a rebuilt salvage title when we bought it.
NHTSA ODI #11689973
48,000 miles · Aug 28, 2025
Electrical SystemVisibility
The contact owns a 2010 Ford Explorer. The contact stated that while driving approximately 45 MPH, the anti-theft, roll stability, and fuel filler messages were displayed with an audible alarm before the vehicle suddenly shut off. The contact was able to restart the vehicle and drove to the residence. However, the failure reoccu…
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The contact owns a 2010 Ford Explorer. The contact stated that while driving approximately 45 MPH, the anti-theft, roll stability, and fuel filler messages were displayed with an audible alarm before the vehicle suddenly shut off. The contact was able to restart the vehicle and drove to the residence. However, the failure reoccurred, and the vehicle was towed to the local mechanic who diagnosed that the PCM and ECM had short circuited and failed. The contact was informed that the short circuit was caused by water drainage from the moonroof onto the PCM and ECM computers. The contact stated that the moonroof had previously failed and failed to properly close. The vehicle was not yet repaired. The local dealer and manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the ECM and PCM computers were no longer available. The failure mileage was 48,000.
NHTSA ODI #11683569
Mileage unknown · Jul 9, 2024
Seat BeltsSuspensionWheels
Transmission , Wheel Hub
NHTSA ODI #11600447
Mileage unknown · Apr 4, 2023
Engine
Runs for about 25 minutes then just dies while driving. Starts back after sits for about an hr and does same thing.
NHTSA ODI #11515481
Mileage unknown · Dec 30, 2022
Engine
Oil leak in both valve gasket covers oil on the crossmember it started slow then it was traced by Ford to the gaskets(fire hazard) 120 k on odometer
NHTSA ODI #11499554
Mileage unknown · Dec 5, 2022
Air Bags
The air bag light will not go off. I have checked the the wiring, cleared the area, and checked all fuses. All checked out okay. I'm a new buyer and can't register the car until it passes inspection. My only conclusion is that it possibly has a defect or has been previously been deployed. There is no record of a previous collis…
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The air bag light will not go off. I have checked the the wiring, cleared the area, and checked all fuses. All checked out okay. I'm a new buyer and can't register the car until it passes inspection. My only conclusion is that it possibly has a defect or has been previously been deployed. There is no record of a previous collision as of yet, although that may not be factual as the car has had a drivers door panel replaced. Can you help with the air bag information? Also, Is there a financial aid grant or some help in obtaining/repairing the problem for low or no income families? Thank you for your time in this matter. Sincerely, Kelly F. kewkarooo@gmail.com
NHTSA ODI #11496120
92,600 miles · Jun 28, 2022
Service BrakesCrash
The contact owns a 2010 Ford Explorer. The contact stated that while driving approximately 20 mph and attempting to stop, the brake pedal extended to the floorboard causing the driver to lose control of the vehicle and crash into a guard rail. During the crash, no injuries were reported. A police report was taken at the scene an…
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The contact owns a 2010 Ford Explorer. The contact stated that while driving approximately 20 mph and attempting to stop, the brake pedal extended to the floorboard causing the driver to lose control of the vehicle and crash into a guard rail. During the crash, no injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 92,600
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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