NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
470 reports140,000 miles · May 29, 2012
Electrical SystemEngineSteeringCrash
SERPENTINE BELT SLIPS OFF IN THE RAIN CAUSING A LOSS IN POWER STEERING, AC (FOR WINDOW DEFOGGING), POWER (NO ALTERNATOR WHEN HEADLIGHTS ARE ON DURING RAIN). WHEN IT SLIPPED OFF, THE ABILITY TO CORRECT FOR LOSS OF TRACTION DUE TO WATER WAS REDUCED DUE TO LACK OF POWER STEERING AND THE WINDSHIELD FOGGED UP QUICKLY DUE TO THE LOSS…
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SERPENTINE BELT SLIPS OFF IN THE RAIN CAUSING A LOSS IN POWER STEERING, AC (FOR WINDOW DEFOGGING), POWER (NO ALTERNATOR WHEN HEADLIGHTS ARE ON DURING RAIN). WHEN IT SLIPPED OFF, THE ABILITY TO CORRECT FOR LOSS OF TRACTION DUE TO WATER WAS REDUCED DUE TO LACK OF POWER STEERING AND THE WINDSHIELD FOGGED UP QUICKLY DUE TO THE LOSS OF THE AC COMPRESSOR. SLID OF THE INTERSTATE AND SLID DOWN THE MEDIAN. MULTIPLE OTHER INSTANCES OF BELT SLIPPING OFF (4 TIMES IN PAST 3 DAYS), THOUGH AT LOWER RATES OF SPEED. DODGE DENIES THERE IS AN ISSUE EVEN THOUGH THERE ARE MANY REPORTS ON THE INTERNET RELATING TO THIS PROBLEM. IT IS ALSO INTERESTING THAT THEY NOW SELL A UPGRADE KIT THAT CHANGES OUT THE TWO NON-GROOVED PULLEYS FOR GROOVED ONES AND ADD A BELT WITH GROOVES ON BOTH SIDES. THEY SAID THAT THEY WOULD ONLY FIX THIS PROBLEM WHEN ENOUGH PEOPLE REPORTED THE PROBLEM. *TR
NHTSA ODI #10459861
153,694 miles · Apr 17, 2012
Air Bags
DRIVERS AIRBAG CAME OUT FOR NO REASON...ONLY DOING 10MILES A HOUR. *JS
NHTSA ODI #10455561
Mileage unknown · Apr 2, 2012
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE SERPENTINE BELT ON THE VEHICLE FELL OFF FIVE TIMES LAST MONTH. THE CONTACT STATED THE FAILURE OCCURRED WHENEVER SHE DROVE THROUGH A PUDDLE OF WATER. THE CONTACT TOOK THE VEHICLE TO THE MECHANIC EACH TIME THE FAILURE OCCURRED AND WAS TOLD THE PULLEYS WORKED FI…
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TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE SERPENTINE BELT ON THE VEHICLE FELL OFF FIVE TIMES LAST MONTH. THE CONTACT STATED THE FAILURE OCCURRED WHENEVER SHE DROVE THROUGH A PUDDLE OF WATER. THE CONTACT TOOK THE VEHICLE TO THE MECHANIC EACH TIME THE FAILURE OCCURRED AND WAS TOLD THE PULLEYS WORKED FINE, BUT THAT THE FAILURE WAS CAUSED BECAUSE THERE WAS NO SHIELD COVERING THE UNDER CARRIAGE OF THE VEHICLE. THE CONTACT LOST THE ABILITY TO CONTROL THE STEERING WHEEL AND IT BEGAN TO OVERHEAT WHEN THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 172,000.
NHTSA ODI #10453758
Mileage unknown · Feb 29, 2012
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THE SERPENTINE BELT FAILED TWICE IN TWO MONTHS. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE WEATHER WAS COLD AND SNOWY. THE CONTACT SPOKE WITH THE DEALER AND WAS TOLD THAT THEY WERE AWARE OF THE PROBLEM, BUT THAT THERE WAS NO REMEDY AVAILABLE. THE FAILURE MI…
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TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THE SERPENTINE BELT FAILED TWICE IN TWO MONTHS. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE WEATHER WAS COLD AND SNOWY. THE CONTACT SPOKE WITH THE DEALER AND WAS TOLD THAT THEY WERE AWARE OF THE PROBLEM, BUT THAT THERE WAS NO REMEDY AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 109,000.
NHTSA ODI #10449732
130,000 miles · Nov 28, 2011
Engine And Engine Cooling
SERPENTINE BELT CAME OFF. I HAVE HAD THIS VEHICLE SINCE 2002, PROBLEM DIDN'T OCCUR TILL MID-2010. SINCE THEN THE BELT HAS CAME OFF AT LEAST 5 TIMES OR MORE. SEEMS EVERY TIME IT RAINS. I'VE HAD THE BELT REPLACED, AND EVERYTHING ELSE REPLACED THAT COULD POSSIBLY AFFECT IT. THE MECHANIC TOLD ME HE DOESN'T KNOW WHAT ELSE TO DO. I H…
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SERPENTINE BELT CAME OFF. I HAVE HAD THIS VEHICLE SINCE 2002, PROBLEM DIDN'T OCCUR TILL MID-2010. SINCE THEN THE BELT HAS CAME OFF AT LEAST 5 TIMES OR MORE. SEEMS EVERY TIME IT RAINS. I'VE HAD THE BELT REPLACED, AND EVERYTHING ELSE REPLACED THAT COULD POSSIBLY AFFECT IT. THE MECHANIC TOLD ME HE DOESN'T KNOW WHAT ELSE TO DO. I HAD IT REPAIRED THIS PAST TUES. AND GUESS WHAT YESTERDAY IT CAME OFF AGAIN (ALL OF 5 DAYS). I LOVE MY VEHICLE BUT I'M AFRAID OF IT. WHEN THE BELT COMES OFF EVERYTHING GOES OFF. LUCKILY I'VE BEEN ABLE TO GET OFF THE ROAD (SO FAR). LOOKED ON THE INTERNET AND THIS IS A COMMON PROBLEM. WHAT DOES IT TAKE -SOMEONE TO DIE BEFORE A RECALL WILL HAPPEN AND A SOLUTION?? THIS IS VERY COSTLY IN REPAIR BILLS/TOW BILLS AND SO FORTH. PLEASE DO SOMETHING. *KB
NHTSA ODI #10437435
196,000 miles · Nov 22, 2011
Air BagsCrash
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT WAS TRAVELING 60 MPH WHEN THE CONTACT CRASHED INTO A DEER. THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE WAS DESTROYED. THE VEHICLE WAS REPAIRED OR INSPECTED FOR THE AIR BAG FAILURE. THE FAILURE MILEAGE WAS 196,000.
NHTSA ODI #10436794
122,000 miles · Nov 22, 2011
Tires
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN EQUIPPED WITH CORNELL CORNELL 1000 TIRES, SIZE 205/75/R14. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE REAR DRIVER SIDE TIRE EXPERIENCED TREAD SEPARATION. THE TIRE WAS REPLACED WITH THE SPARE TIRE. THE MANUFACTURER OF THE TIRE WAS CONTACTED AND THEY ADVISED THAT THEY WOUL…
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TL* THE CONTACT OWNS A 2000 DODGE CARAVAN EQUIPPED WITH CORNELL CORNELL 1000 TIRES, SIZE 205/75/R14. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE REAR DRIVER SIDE TIRE EXPERIENCED TREAD SEPARATION. THE TIRE WAS REPLACED WITH THE SPARE TIRE. THE MANUFACTURER OF THE TIRE WAS CONTACTED AND THEY ADVISED THAT THEY WOULD NEED TO INSPECT THE VEHICLE AND THE TIRE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000. UPDATED 02/03/12*LJ UPDATED 02/08/12
NHTSA ODI #10436743
141,000 miles · Jul 15, 2011
Suspension
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THE STRUT TOWER ON THE FRONT DRIVER AND PASSENGER SIDES OF THE VEHICLE WERE COMPLETELY CORRODED AND RUSTED. THE CONTACT WAS MADE AWARE OF THE FAILURE WHEN THE VEHICLE WAS TAKEN FOR BODY WORK. THE CONTACT THEN TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FAILUR…
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TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THE STRUT TOWER ON THE FRONT DRIVER AND PASSENGER SIDES OF THE VEHICLE WERE COMPLETELY CORRODED AND RUSTED. THE CONTACT WAS MADE AWARE OF THE FAILURE WHEN THE VEHICLE WAS TAKEN FOR BODY WORK. THE CONTACT THEN TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FAILURE WAS A MANUFACTURING DEFECT AND THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 141,000.
NHTSA ODI #10412414
175,000 miles · Jun 26, 2011
Suspension
I TOOK THE CAR TO GET THE OIL CHANGE AND THE MECHANIC BROUGHT TO MY ATTENTION THAT THE STRUT MOUNTS WERE RUSTED AND THAT IT WAS DANGEROUS TO DRIVE WITH CAR IN THIS CONDITION. I THEN CHECKED ON THE COST OF GETTING THIS REPAIRED AND THE COST ARE HIGH FROM 500.00 TO 1000.00 DOLLARS I DON'T UNDERSTAND HOW THE BODY OF THE CAR GIVES O…
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I TOOK THE CAR TO GET THE OIL CHANGE AND THE MECHANIC BROUGHT TO MY ATTENTION THAT THE STRUT MOUNTS WERE RUSTED AND THAT IT WAS DANGEROUS TO DRIVE WITH CAR IN THIS CONDITION. I THEN CHECKED ON THE COST OF GETTING THIS REPAIRED AND THE COST ARE HIGH FROM 500.00 TO 1000.00 DOLLARS I DON'T UNDERSTAND HOW THE BODY OF THE CAR GIVES OUT BEFORE THE ENGINE OR TRANSMISSION. THE CAR HAS 175,00 MILES AND STILL RUNS GREAT BUT THE MAIN BODY COMPONENTS ARE FAILING. THE MECHANIC SUGGESTED GETTING ONLINE AND FILING COMPLAINT WITH THE GOVERNMENT. *TR
NHTSA ODI #10408955
Mileage unknown · Jun 23, 2011
Air Bags
2000 DODGE CARAVAN. CONSUMER STATES AIRBAG LIGHT INTERMITTENTLY STAYS ILLUMINATED *TGW THE CONSUMER ALSO STATED WHEN THE AIR BAG LIGHT ILLUMINATED, THE HORN DID NOT WORK. THE CONSUMER COMPLIED WITH THE RECALL. HOWEVER, THE DEALER INFORMED HER THE CLOCKSPRING WAS NOT THE REASON THE AIR BAG LIGHT REMAINED ON AND THERE WAS NO PROB…
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2000 DODGE CARAVAN. CONSUMER STATES AIRBAG LIGHT INTERMITTENTLY STAYS ILLUMINATED *TGW THE CONSUMER ALSO STATED WHEN THE AIR BAG LIGHT ILLUMINATED, THE HORN DID NOT WORK. THE CONSUMER COMPLIED WITH THE RECALL. HOWEVER, THE DEALER INFORMED HER THE CLOCKSPRING WAS NOT THE REASON THE AIR BAG LIGHT REMAINED ON AND THERE WAS NO PROBLEM WITH THE CLOCKSPRING. THE CONSUMER STATED SHE WAS NOT GIVEN ANY PAPERWORK ON THE VEHICLE STATING THE CLOCKSPRING WAS IN WORKING ORDER. WHEN THE CONSUMER WENT TO AN AUTO REPAIR SHOP SIX MONTHS LATER, IT WAS DETERMINED THE CLOCKSPRING WAS BAD. *JB
NHTSA ODI #10408388
Official recalls
4Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 10, 2003
ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Mar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available