NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
470 reports110,000 miles · Jun 18, 2013
EngineVisibility
EVERY TIME I TURN ON MY HEATER AND DRIVE DOWN THE ROAD A ENGINE LIGHT WILL COME ON. IF I LEAVE THE HEATER OFF FOR A FEW DAYS IT EVENTUALLY GOES OFF. MY DRIVER SIDE WINDOW WILL ACT UP AS THE DOOR LOCK WHEN THE ENGINE LIGHT IS ON. ANOTHER PROBLEM IS THE GASKETS UNDERNEATH THE ENGINE LEAKS GOING DOWN THE ROAD. I KNOW THAT IT DOES H…
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EVERY TIME I TURN ON MY HEATER AND DRIVE DOWN THE ROAD A ENGINE LIGHT WILL COME ON. IF I LEAVE THE HEATER OFF FOR A FEW DAYS IT EVENTUALLY GOES OFF. MY DRIVER SIDE WINDOW WILL ACT UP AS THE DOOR LOCK WHEN THE ENGINE LIGHT IS ON. ANOTHER PROBLEM IS THE GASKETS UNDERNEATH THE ENGINE LEAKS GOING DOWN THE ROAD. I KNOW THAT IT DOES HAVE MILES, BUT IT'S A WELL TAKEN CARE CAR AND I THINK YOU SHOULD FEEL SAFE GOING DOWN THE ROAD. I HAVE LOOKED UP THESE PROBLEMS AND THERE ARE MORE PEOPLE WITH THE SAME PROBLEMS. I WOULD NEVER BUY A DODGE. *TR
NHTSA ODI #10520576
128,000 miles · Nov 30, 2012
EngineSteering
AFTER DRIVING THROUGH A SMALL WATER PUDDLE I LOST POWER STEERING AND GENERATOR. IT WAGON A WINDY MOUNTAIN ROAD AND WAS VERY HAZARDOUS AS IT LEFT USONA BLIND CURVE IN THE RAIN. IT TURNED OUT THAT THE DRIVE BELT HAD COME OFF. IS APPEARS TO BE A COMMON AN KNOWN ISSUE WITH CHRYSLER. *TR
NHTSA ODI #10486607
78,000 miles · Oct 4, 2012
Engine
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THERE WAS A LOUD EXPLOSION HEARD FROM THE FRONT END OF THE VEHICLE AS THE ENGINE STALLED. THE VEHICLE WAS INSPECTED BY THE CONTACT'S MECHANIC WHO LOCATED THE FAILURE AT THE ENGINE BELT TENSIONER BOLT. THE TENSIONER BOLT FAILED AND CAUSED THE ENGINE TO FAIL. THE…
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TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THERE WAS A LOUD EXPLOSION HEARD FROM THE FRONT END OF THE VEHICLE AS THE ENGINE STALLED. THE VEHICLE WAS INSPECTED BY THE CONTACT'S MECHANIC WHO LOCATED THE FAILURE AT THE ENGINE BELT TENSIONER BOLT. THE TENSIONER BOLT FAILED AND CAUSED THE ENGINE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 78,000.
NHTSA ODI #10478620
Mileage unknown · Sep 9, 2012
Tires
TREAD SEPARATION FROM TIRE WHILE DRIVING ON PARKWAY AT ABOUT 58MPH. TIRE BRAND IS COOPER TIRE. LUCKILY THERE WAS NO CRASH OR INJURIES. *TR
NHTSA ODI #10474387
155,000 miles · Aug 21, 2012
Power Train
ON AUG. 19 MY HUSBAND HEARD A VERY FAINT "PING" ABOUT A 2 MILES FROM HOME. NOTHING SEEMED TO BE WRONG AND HE FELT IT MUST HAVE BEEN SOMETHING MOVING AROUND IN THE CAR. ON AUG. 20, AFTER DRIVING SEVERAL MILES, I HEARD WHAT SOUNDED LIKE SOMETHING UNDER THE HOOD SELF-DESTRUCTING, THE ODOMETER AND RPM GAUGE WENT WACKY, AND I HAD N…
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ON AUG. 19 MY HUSBAND HEARD A VERY FAINT "PING" ABOUT A 2 MILES FROM HOME. NOTHING SEEMED TO BE WRONG AND HE FELT IT MUST HAVE BEEN SOMETHING MOVING AROUND IN THE CAR. ON AUG. 20, AFTER DRIVING SEVERAL MILES, I HEARD WHAT SOUNDED LIKE SOMETHING UNDER THE HOOD SELF-DESTRUCTING, THE ODOMETER AND RPM GAUGE WENT WACKY, AND I HAD NO POWER. I WAS FORTUNATE TO BE PERHAPS 50 YARDS FROM AN AUTO SERVICE CENTER AND COASTED INTO THE DRIVEWAY LEAKING FLUID AND FLINGING PARTS. THE TRANSMISSION HAD BLOWN APART. HAD I BEEN ON A FREEWAY I WOULD LIKELY HAVE BEEN KILLED OR KILLED SOMEONE ELSE. FROM TALKING TO MECHANICS IT SEEMS THAT THIS IS A WELL KNOWN DEFECT AND DODGE MANUFACTURED TRANSMISSIONS WERE NOT MODIFIED, BUT THERE HAS BEEN NO RECALL. WE WERE TOLD THAT AFTER MARKET PARTS FROM ANOTHER COMPANY HAD THE PROBLEM ADDRESSED. (WHAT RECOURSE DO WE HAVE. CAN WE EVER EXPECT DODGE TO PAY FOR A REMANUFACTURED TRANSMISSION?) NOTE: THE MILEAGE AND SPEED ARE APPROXIMATE. *TR
NHTSA ODI #10471823
Mileage unknown · Aug 15, 2012
EquipmentVehicle Speed ControlCrash
THE FOLLOWING REQUEST WAS RECEIVED FROM THE NTSB WEB SITE: MESSAGE: VAN ACCIDENT INCIDENT - 2000 DODGE VAN 2500 ON TUESDAY, MAY 22, 2012 AROUND 4PM, I WAS ON MY WAY TO MARYVILLE TO PICK UP A TV. TRAVELING SOUTH ON EBENEZER ROAD, I ENGAGED THE CRUISE CONTROL SETTING IT AT 45 MPH. APPROACHING NORTH SHORE IN THE RIGHT …
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THE FOLLOWING REQUEST WAS RECEIVED FROM THE NTSB WEB SITE: MESSAGE: VAN ACCIDENT INCIDENT - 2000 DODGE VAN 2500 ON TUESDAY, MAY 22, 2012 AROUND 4PM, I WAS ON MY WAY TO MARYVILLE TO PICK UP A TV. TRAVELING SOUTH ON EBENEZER ROAD, I ENGAGED THE CRUISE CONTROL SETTING IT AT 45 MPH. APPROACHING NORTH SHORE IN THE RIGHT LANE, I SAW 4-6 CARS WAITING AT THE LIGHT. I TAP THE BRAKE TO DISENGAGE THE CRUISE CONTROL AND IMMEDIATELY FELT THE VAN ACCELERATION. I TURNED INTO THE LEFT LANE TO MISS THE CARS IN THE RIGHT LANE. I REPOSITION MY FOOT BY LIFTING IT UP THINKING THAT I HAD PRESS BOTH THE ACCELERATOR AND BRAKE, AND PRESS IT BACK ON THE BRAKE. THE VAN WAS STILL ACCELERATING AND I THOUGHT TO MYSELF WHY WAS IT STILL ACCELERATING? BY THAT TIME, I WAS IN THE INTERSECTION AND HAD NO CONTROL. I HIT A POLE AND GUARD RAIL ON THE FAR SIDE OF NORTH SHORE. I DID NOT HIT ANY OTHER VEHICLE. ALL OF THIS TOOK AROUND 10 SECONDS. THE VAN WAS TOTALED! ARE THERE OTHERS REPORTED WITH THIS PROBLEM WITH THE CRUISE CONTROL? *TR
NHTSA ODI #10470814
100,000 miles · Jul 26, 2012
Visibility/wiperCrash
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE DRIVER SIDE VISOR WAS LOOSE AND HUNG OVER THE STEERING WHEEL, BLOCKING THE CONTACT'S VISION OF THE ROADWAY AND CAUSING DIFFICULTY IN STEERING ATTEMPTS. THE CONTACT CRASHED INTO A CURVE BECAUSE OF THE FAILURE. AS A RESULT, THE FRONT PASSENGER SIDE TIRE EXPLODE…
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TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE DRIVER SIDE VISOR WAS LOOSE AND HUNG OVER THE STEERING WHEEL, BLOCKING THE CONTACT'S VISION OF THE ROADWAY AND CAUSING DIFFICULTY IN STEERING ATTEMPTS. THE CONTACT CRASHED INTO A CURVE BECAUSE OF THE FAILURE. AS A RESULT, THE FRONT PASSENGER SIDE TIRE EXPLODED AND DAMAGE WAS CAUSED TO THE VEHICLE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 110,000.
NHTSA ODI #10467803
1,000 miles · Jul 10, 2012
Engine
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 35 MPH ON A RAINING DAY, SHE NOTICED THAT THE SERPENTINE BELT WAS DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER ADVISED THE CONTACT THAT THE SERPENTINE BELT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURR…
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TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 35 MPH ON A RAINING DAY, SHE NOTICED THAT THE SERPENTINE BELT WAS DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER ADVISED THE CONTACT THAT THE SERPENTINE BELT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 19,000.
NHTSA ODI #10465084
83,000 miles · Jul 2, 2012
Service Brakes
I WAS IN MY DRIVE WAY BACKING OUT TO GET ON THE THE ROAD. WHEN I DEPRESSED THE BRAKE PEDAL IT WENT ALL THE WAY TO THE FLOOR AND I SAW A TRAIL OF FLUID ON THE DRIVEWAY. I WAS ABLE TO STOP AND PARK THE CAR. WHEN I TOOK A LOOK UNDER THE CAR I SAW A POOL OF WHAT APPEARS TO BE BREAK FLUID AND FLUID LEAKING FROM THE JUCTION TYPE BOX U…
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I WAS IN MY DRIVE WAY BACKING OUT TO GET ON THE THE ROAD. WHEN I DEPRESSED THE BRAKE PEDAL IT WENT ALL THE WAY TO THE FLOOR AND I SAW A TRAIL OF FLUID ON THE DRIVEWAY. I WAS ABLE TO STOP AND PARK THE CAR. WHEN I TOOK A LOOK UNDER THE CAR I SAW A POOL OF WHAT APPEARS TO BE BREAK FLUID AND FLUID LEAKING FROM THE JUCTION TYPE BOX UNDER THE DRIVERS SIDE JUST BEHIND THE FRONT TIRE. UPON FURTHER INVETIGATION VIA THE INTERNET I FOUND THIS TO BE A COMMON PROBLEM IN THIS YEAR AND MODEL. LUCKY FOR ME IT HAPPENED BEFORE I LEFT THE DRIVEWAY OTHERWISE THIS COULD HAVE BEEN QUITE COSTLY OR EVEN FATAL. *JS
NHTSA ODI #10463943
190,473 miles · Jun 1, 2012
Tires
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN EQUIPPED WITH GOODYEAR WEATHER HANDLER LS TIRES, SIZE: 205/75R14. THE CONTACT STATED THAT ANOTHER DRIVER INFORMED HIM THAT THE FRONT PASSENGER TIRE WAS FLAT. THE CONTACT EXAMINED THE TIRE AND NOTICED THAT THE INNER SIDEWALL WAS PUNCTURED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND…
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TL* THE CONTACT OWNS A 2000 DODGE CARAVAN EQUIPPED WITH GOODYEAR WEATHER HANDLER LS TIRES, SIZE: 205/75R14. THE CONTACT STATED THAT ANOTHER DRIVER INFORMED HIM THAT THE FRONT PASSENGER TIRE WAS FLAT. THE CONTACT EXAMINED THE TIRE AND NOTICED THAT THE INNER SIDEWALL WAS PUNCTURED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND NEW TIRES WERE ORDERED. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE TIRE FAILURE MILEAGE WAS 16,813. THE VEHICLE FAILURE MILEAGE WAS 109,473. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10460285
Official recalls
4Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 10, 2003
ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Mar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available