2003 Dodge Caravan

TL* THE CONTACT OWNS A 2003 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THE POWER STEERING STARTED TO FAIL WHICH MADE THE VEHICLE DIFFICULT TO STEER. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE UPPER POWER STEERING COOLER HOSE NEEDING TO BE REPLACED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 04V386000 (STEERING) WHICH WAS PREVIOUSLY PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

TL* THE CONTACT OWNS A 2003 DODGE CARAVAN. WHILE DRIVING 15 MPH AND ATTEMPTING TO MAKE A RIGHT OR LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS NOT AVAILABLE.

I HAD ALREADY SENT INFO TO DOL (BELOW) ON 03 CARAVAN I FROM UNLICENSED DEALER MICHAEL RANKIN. PLEASE SEE COMPLAINT FORM INATTACHMENT -IT'S TOO LONG TO ADD. THEY'RE IN PROCESS OF CHARGING MICHAEL RANKIN ON 12 COUNTS FOR DIFFERENT VEHICLES SOLD,AND ASESSING MONETARY FINES. I HAVE DONE TRANSMISSION REPAIRS TO THIS POSTAL FLEET VEHICLE.ACCORDING TO EXPERIENCED MECHANISS AT 32,300 MILES THE TRANSMISSION HAD ALREADY BEEN REBUILT -IMPROPERLY. I'M COMPLAINING BECAUSE I WAS STUCK ON FAST MOVING ARTERIAL WITH LEAKING TRANSMISSION (UNSAFE CONDITION) BECAUSE OF IMPROPER REPAIRS ,AND COULD NOT MOVE THE VEHICLE IN CONJESTED TRAFFIC 1621-72ND ST EAST,TACOMA,WA 98404. VEHICLE WAS STATIONARY AT THAT MOMENT AND AT ANOTHER DIFFERENT TIME WHEN DRIVING.THIS IS THE UNSAFE PART. THE MECHANIC CHARGED ME APPROXIMATELY $1500 AND ALSO TOLD ME IT HAD TRANSMISSION ALREADY REBUILT AND (4) LOOSE BOLTS ON PUMP SEAL, ALSO HAD A "PRE OWNED" USED? WRECKING YARD TORQUE CONVERTER WHICH WAS PAINTED BLACK INDICATING THE REBUILD OCURRED. HE ALSO STATED HOW THE 2 FRONT HALF SHAFTS (AXELS) WERE WORN OUT AND I HAD TO REPLACE THOSE, ABOUT $250. IT HAS BAD POWER STEERING PUMP-AND GROANING NOISES CURRENTLY (UNSAFE CONDITION) JUST LIKE WHEN I GOT IT (32.3K MILES) VEHICLE HAS A BAD AIR CONDITIONER NOT UNSAFE. *I HAVE JPEG PHOTOS AND RECEIPS FOR PARTS,AXELS, TRANSMISSION REPAIR AND FLUID I HAD TO BUY TO KEEP FLUID IN TRANSMISSION. PLEASE SEE ATTACHMENT FOR COMPLAINT SENT TO WASHINGTON DOL , JOSH IS THE CONTACT.

FUEL WIRING HARNESS IS TO CLOSE TO EXHAUST CAUSED MELTING OF WIRES WHILE GOING DOWN THE ROAD. I NOTICED A BURNING SMELL IN THE CABIN OF CARAVAN. IT HAPPENED APPROX. A MILE FROM MY HOUSE AT APPROX 45MPH AND A STRONG ODOR OF GAS WAS NOTICEABLE. THIS IS A SERIOUS ISSUE THAT NEEDS TO BE CORRECTED. VEHICLE BEGAN TO STALL COMING UP DRIVE WAY. WE STILL HAVE THE CARAVAN BUT HAVE PARKED IT. WE BELIEVE WHEN THE MELTING OCCURRED IT CAUSED OTHER POSSIBLE ISSUES AND ARE SCARED TO HAVE IT FIXED, NOT KNOWING WHAT OTHER ISSUES THIS MAY HAVE CAUSED THAT WE WILL NOT KNOW UNTIL WE ARE GOING DOWN THE ROAD, IT'S NOT A RISK I'M WILLING TO TAKE...ESPECIALLY WITH GAS BEING FLAMMABLE AND SHORTENING OF FUEL ELECTRICAL WIRES. THAT'S A FIRE IN THE MAKING, IT'S NOT WORTH RISKING OUR LIVES OR ANYONE ELSE'S ON ROAD. I HAVE SEEN SEVERAL OTHER COMPLAINTS ON REVIEW PAGES AND MECHANICS BLOGS/POSTS. THIS SEEMS TO BE A CONTINUING ISSUE THAT HAS NOT BEEN ADDRESSED. I HAVE SEEN THAT OTHER YEAR MODELS WERE RECALLED DUE TO THE SAME ISSUE BUT NOT THE 2003 DODGE CARAVAN SPORT. CAN YOU PLEASE INVESTIGATE THIS MATTER? IT COULD BE A SIMPLE FIX BY MOVING WIRES AWAY FROM EXHAUST BUT YOU ARE UNAWARE THAT, IT'S A ISSUE, UNTIL IT HAPPENS. BECAUSE IT NOT A VISIBLE HARNESS THAT YOU CAN SEE JUST BY RAISING HOOD.IT'S ONLY WHEN YOU HAVE PROBLEMS THAT YOU REALLY GET TO LOOKING AND THAT'S WHEN YOU SEE IT MELTED AND BURNED WITH STRONG ODOR COMING OUT FROM UNDER HOOD WHEN WE CHECKED IT. ALSO CATALYTIC CONVERTER WAS HOT THIS SHOULD NOT BE A CONSUMER EXPENSE WHEN IT HAPPENS. DUE TO WIRES TO CLOSE TO EXHAUST IT SEEMS TO BE A ISSUE FOR DODGE, SINCE THIS IS DUE TO THEIR FAULT AND NOT THE CONSUMER, DODGE SHOULD BE HELD ACCOUNTABLE FOR COST WHEN FUEL HARNESS WIRES MELTS AND ANY FURTHER DAMAGE CAUSED BY THE WIRES SHORTENING OUT . THIS IS A DANGEROUS/SERIOUS ISSUE THAT I HOPE CAN BE ADDRESSED SOON...BEFORE A LIFE IS LOST.

TL* THE CONTACT OWNS A 2003 DODGE CARAVAN. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE FRONT DRIVER SIDE WINDOW MADE A LOUP POPPING NOISE WHEN IT WAS BEING ROLLED UP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE POWER WINDOW MECHANISM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED LATER AND THE WINDOW DROPPED DOWN INTO THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.