VEHICLE WAS IN MOTION- WHILE DRIVING ALONG I HEARD AND FELT A LOUD NOISE (BOOM) FROM REAR OF VEHICLE-VEHICLE THEN SWERVED WILDLY OUT OF CONTROL SPINNING AROUND AND TAKING DOWN SIGNS, MAILBOX-AFTER LOOKING AT VAN IT IS APPARENT THAT THE REAR AXLE SLID BACKWARDS IN WHEEL WELL. WHILE BODY IS RUST FREE, UNDERCARRIAGE HAS EXCESSIVE…
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VEHICLE WAS IN MOTION- WHILE DRIVING ALONG I HEARD AND FELT A LOUD NOISE (BOOM) FROM REAR OF VEHICLE-VEHICLE THEN SWERVED WILDLY OUT OF CONTROL SPINNING AROUND AND TAKING DOWN SIGNS, MAILBOX-AFTER LOOKING AT VAN IT IS APPARENT THAT THE REAR AXLE SLID BACKWARDS IN WHEEL WELL. WHILE BODY IS RUST FREE, UNDERCARRIAGE HAS EXCESSIVE RUST IN SPRING HANGER AREA-VAN HAS BEEN PARKED ON PAVEMENT ITS ENTIRE LIFE.
NHTSA ODI #11377333
140,000 miles · Apr 23, 2017
Suspension
STRUT TOWERS IN ENGINE COMPARTMENT RUSTED THROUGH ESPECIALLY ON THE RIGHT. I'VE BEEN TOLD BY A MECHANIC AND OTHERS THAT THE STRUT TOWER MAY FAIL COMPLETELY AND PUSH UP THROUGH THE HOOD, CAUSING ACCIDENT AND INJURY TO DRIVER (ME).
NHTSA ODI #10979965
Mileage unknown · May 19, 2014
Suspension
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE SHOCKS WERE COVERED WITH RUST AND CAUSED THE SUSPENSION TO COLLAPSE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10592545
75,000 miles · Dec 28, 2013
Suspension
THE FRONT DRIVER'S SIDE SHOCK TOWER IS ALMOST COMPLETELY RUSTED THROUGH, CAUSING A SERIOUS DANGER TO ME AND MY FAMILY. THE PROBLEM HAS BEEN PROGRESSING RAPIDLY. *TR
NHTSA ODI #10557572
141,000 miles · Jul 15, 2011
Suspension
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THE STRUT TOWER ON THE FRONT DRIVER AND PASSENGER SIDES OF THE VEHICLE WERE COMPLETELY CORRODED AND RUSTED. THE CONTACT WAS MADE AWARE OF THE FAILURE WHEN THE VEHICLE WAS TAKEN FOR BODY WORK. THE CONTACT THEN TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FAILUR…
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TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THE STRUT TOWER ON THE FRONT DRIVER AND PASSENGER SIDES OF THE VEHICLE WERE COMPLETELY CORRODED AND RUSTED. THE CONTACT WAS MADE AWARE OF THE FAILURE WHEN THE VEHICLE WAS TAKEN FOR BODY WORK. THE CONTACT THEN TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FAILURE WAS A MANUFACTURING DEFECT AND THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 141,000.
NHTSA ODI #10412414
175,000 miles · Jun 26, 2011
Suspension
I TOOK THE CAR TO GET THE OIL CHANGE AND THE MECHANIC BROUGHT TO MY ATTENTION THAT THE STRUT MOUNTS WERE RUSTED AND THAT IT WAS DANGEROUS TO DRIVE WITH CAR IN THIS CONDITION. I THEN CHECKED ON THE COST OF GETTING THIS REPAIRED AND THE COST ARE HIGH FROM 500.00 TO 1000.00 DOLLARS I DON'T UNDERSTAND HOW THE BODY OF THE CAR GIVES O…
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I TOOK THE CAR TO GET THE OIL CHANGE AND THE MECHANIC BROUGHT TO MY ATTENTION THAT THE STRUT MOUNTS WERE RUSTED AND THAT IT WAS DANGEROUS TO DRIVE WITH CAR IN THIS CONDITION. I THEN CHECKED ON THE COST OF GETTING THIS REPAIRED AND THE COST ARE HIGH FROM 500.00 TO 1000.00 DOLLARS I DON'T UNDERSTAND HOW THE BODY OF THE CAR GIVES OUT BEFORE THE ENGINE OR TRANSMISSION. THE CAR HAS 175,00 MILES AND STILL RUNS GREAT BUT THE MAIN BODY COMPONENTS ARE FAILING. THE MECHANIC SUGGESTED GETTING ONLINE AND FILING COMPLAINT WITH THE GOVERNMENT. *TR
NHTSA ODI #10408955
Mileage unknown · Aug 5, 2010
Suspension
2000 DODGE CARAVAN UPPER STRUT MOUNTS ARE COMPLETELY RUSTED, STARTED RUSTING A T 75,000 ON AT 160,000 SCARED TO DRIVE IT. *TR
NHTSA ODI #10347518
90,000 miles · Apr 13, 2010
Suspension
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHEN THE CONTACT WENT UNDER THE HOOD TO CHECK THE OIL, SHE NOTICED THE FRONT LEFT STRUT TOWER HAD RUSTED. THE CONTACT DROVE THE VEHICLE TO A LOCAL MECHANIC WHO INFORMED HER THAT THE PROBLEM WAS A SERIOUS SAFETY HAZARD AND THERE WAS A REPLACEMENT KIT TO REPAIR THE FAILURE. IT WAS LA…
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TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHEN THE CONTACT WENT UNDER THE HOOD TO CHECK THE OIL, SHE NOTICED THE FRONT LEFT STRUT TOWER HAD RUSTED. THE CONTACT DROVE THE VEHICLE TO A LOCAL MECHANIC WHO INFORMED HER THAT THE PROBLEM WAS A SERIOUS SAFETY HAZARD AND THERE WAS A REPLACEMENT KIT TO REPAIR THE FAILURE. IT WAS LATER FOUND THE STRUT WAS SO BADLY RUSTED THAT THE KIT COULD NOT FIX IT. THE VEHICLE HAD NOT BEEN REPAIRED AND THE CONTACT HAD NOT CALLED THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE CURRENT MILEAGE WAS APPROXIMATELY 140,000. UPDATED 07/08/10 *BF UPDATED 07/19/10*BF UPDATED 07/21/10.*JB UPDATED 10/12/10*JB
NHTSA ODI #10325396
Mileage unknown · Mar 15, 2010
Suspension
RUSTING THROUGH OF STRUT TOWER WHICH COULD RESULT IN STRUT PENETRATING THROUGH HOOD AND WINDSHIELD OF VAN. IF TOWER WERE TO COLLAPSE AT SPEED VAN WOULD DROP ON THAT SIDE AND POSSIBLY RESULT IN ROLL OVER. THIS IS CLEARLY A SAFETY ISSUE THAT COULD RESULT IN SEVERE INJURY OR DEATH. *TR
NHTSA ODI #10319612
120,000 miles · Oct 1, 2009
Suspension
2000 DODGE CARAVAN SUSPENSION STRUT TOWER RUST AFTER 7 YEARS. THIS COULD BE DISASTROUS WHEN IT BROKEN. AND IT IS VERY COMMON PROBLEM ON THIS KIND OF VEHICLE. DEALER OFFER A FIX QUOTE $1300 + TAX. IT SHOULD BE RECALLED SINCE IT IS BIG SAFETY ISSUE. *TR
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
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