NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
555 reportsMileage unknown · Jan 22, 2002
Fuel System, Gasoline
I TOOK MY VAN TO CARL GREGORY DODGE DEALERSHIP BECAUSE I HEARD OF A RECALL DUE TO O RING LEAKAGE. MY VAN HAS A STRONG ODOR OF GAS OUTSIDE & INSIDE THE VEHICLE & I HAVE 3 SMALL CHILDREN WHO ARE EXSPOSED TO THIS DAILY. THEY SAID MY VIN. NUMBER WASN'T IN THE RECALL & REFUSED TO CHECK MY VAN FOR THIS DEFECT. I AM CONCERNED THAT MY V…
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I TOOK MY VAN TO CARL GREGORY DODGE DEALERSHIP BECAUSE I HEARD OF A RECALL DUE TO O RING LEAKAGE. MY VAN HAS A STRONG ODOR OF GAS OUTSIDE & INSIDE THE VEHICLE & I HAVE 3 SMALL CHILDREN WHO ARE EXSPOSED TO THIS DAILY. THEY SAID MY VIN. NUMBER WASN'T IN THE RECALL & REFUSED TO CHECK MY VAN FOR THIS DEFECT. I AM CONCERNED THAT MY VEHICLE IS LEAKING ALSO. OUR LOCAL DODGE DEALERSHIP IS : CARL GREGORY, 3749 ALTAMA AVE, BRUNSWICK, GEORGIA 31520. THEIR PHONE IS: 912-261-9600. *AK
NHTSA ODI #757182
Mileage unknown · Jan 17, 2002
Engine And Engine CoolingFire
WHILE DRIVING, A POLICE CAR NOTIFIED CONSUMER THAT THE VEHICLE WAS ON FIRE, FIRE DEPARTMENT BROKE THE WINDSHIELD TO PUT OUT THE FIRE, CLAIM 22-V687-499. *SLC
NHTSA ODI #6900973
Mileage unknown · Jan 17, 2002
Engine And Engine CoolingFireInjury
CONSUMER WAS RESTING ALONG SIDE OF ROAD AND SMELLED SMOKE, UPON STARTING VEHICLE IT IGNITED IN THE ENGINE COMPARTMENT, INJURING CONSUMER, CLAIM 22-V641-822. *SLC
NHTSA ODI #6900972
Mileage unknown · Jan 17, 2002
Electrical SystemFire
VEHICLE WAS PARKED IN DRIVEWAY WHEN IT CAUGHT ON FIRE DUE TO ELECTRICAL PROBLEMS, CLAIM 22-V529-255. *SLC
NHTSA ODI #6900971
Mileage unknown · Jan 16, 2002
Visibility
DRIVER'S SIDE AUTOMATIC OPERATED WINDOW WILL NOT GO UPAFTER BEING PUT DOWN. THIS WAS AN INTERMITTENT PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ODI #8002304
Mileage unknown · Jan 16, 2002
Engine And Engine Cooling
WARRANTY 36,000 MILES/3YEARS. DROPPING VAN OFF FOR ROUTINE BRAKE JOB, VAN DIED IN GARAGE PARKING LOT, TEMP GUAGE HAD NO INDICATION ANYTHING WRONG,TAILPIPE SMOKING, , HAD POLICE STOP BY TO SEE, GARAGE LOOKED AT ENGINE FLY WHEEL FELL OFF AND HEAD GASKET MELTED. CAR ONLY HAS 54,000 MILES ON IT. CONTACTED CHRYSLER NOTHING THEY WOULD…
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WARRANTY 36,000 MILES/3YEARS. DROPPING VAN OFF FOR ROUTINE BRAKE JOB, VAN DIED IN GARAGE PARKING LOT, TEMP GUAGE HAD NO INDICATION ANYTHING WRONG,TAILPIPE SMOKING, , HAD POLICE STOP BY TO SEE, GARAGE LOOKED AT ENGINE FLY WHEEL FELL OFF AND HEAD GASKET MELTED. CAR ONLY HAS 54,000 MILES ON IT. CONTACTED CHRYSLER NOTHING THEY WOULD DO. THE GARAGE I HAVE IT AT IS NOT MORE THAN 5 MINUTES FROM A DODGE DEALER, THEY WOULD NOT EVEN SEND ANYONE TO LOOK AT THE ENGINE TO AGREE OR DISAGREE WHAT HAD HAPPENED. CANNOT GET THE CAR TOWED BECAUSE THE ENGINE IS APART AND WILL COST $800 TO PUT THE BROKEN ENGINE BACK IN THE CAR AND THAT AGAIN TO HAVE DODGE TAKE IT APART. IT IS AMAZING THAT THE TEMPRATURE GUAGE WOULD NOT INDICATE THAT MY ENGINE HAD GOTTON SO HOT THAT THE HEAD GASKETT MELTED AND THE FLY WHEEL FELL OFF. THIS CAR HAD REGULAR OIL CHANGES ECT AT WALMART. THEY NEVER INDICATED FLUID PROBLEMS.*AK
NHTSA ODI #756927
Mileage unknown · Jan 14, 2002
Engine And Engine CoolingFire
WHILE DRIVING, A POLICE CAR PULLED UP AND NOTIFIED CONSUMER THAT VEHICLE WAS ON FIRE, VEHICLE EXPERIENCED FIRE IN THE ENGINE COMPARTMENT, CLAIM22-V687-499. *SLC
NHTSA ODI #6900641
Mileage unknown · Jan 7, 2002
Engine And Engine Cooling
FEB 2001 SERPENTINE BELT TENSIONER ARM BROKE TEARING UP THE SERPENTINE BELT. ARM REPLACED AND NEW BELT INSTALLED. NO DETERMINATION OF CAUSE GIVEN. DEC 3, 2001 BELT JUMPED OFF PULLEY'S/TENSIONER-DEALER STATES NO PROBLEM FOUND, BELT IN GOOD CONDITION, PROBABLE CAUSE-WATER INTRUDED TENSIONER AND CAUSE BELT TO WALK, RE-INSTALLED …
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FEB 2001 SERPENTINE BELT TENSIONER ARM BROKE TEARING UP THE SERPENTINE BELT. ARM REPLACED AND NEW BELT INSTALLED. NO DETERMINATION OF CAUSE GIVEN. DEC 3, 2001 BELT JUMPED OFF PULLEY'S/TENSIONER-DEALER STATES NO PROBLEM FOUND, BELT IN GOOD CONDITION, PROBABLE CAUSE-WATER INTRUDED TENSIONER AND CAUSE BELT TO WALK, RE-INSTALLED BELT. DEC 28, 2001 BELT AGAIN SLIPPED OFF, TOOK TO DEALER WHO SAID PROBLEM WAS WATER INTRUSION CAUSING THE BELT TO SLIP, REPLACED THE BELT AGAIN THOUGH. SEEMS TO ME THAT IF THE DEALER IS TELLING ME THAT THE PROBLEM IS WATER INTRUSION, AND I'VE HEARD THIS PROBLEM FROM OTHER OWNERS OF THIS VEHICLE/YEAR, SHOULDN'T THEY ENGINEER A FIX BEFORE SOMEONE GETS KILLED ON THE FREEWAY?*AK
NHTSA ODI #756505
Mileage unknown · Dec 28, 2001
Engine And Engine Cooling
ENGINE HEAD GASKET IS DEFECTIVE THERE IS OIL LEAKING FROM VEHICLE. CONTACTED DEALER, AND THE DEALER HAS TIGHTENED UP SOME OF THE PARTS. PLEASE PROVIDE MORE INFORMATION. *AK
NHTSA ODI #8001174
Mileage unknown · Dec 13, 2001
Power Train
THE VAN WAS TAKEN IN 2 TIMES DURING THE WARRANTY PERIOD. THEY ATTEMPTED SOME REPAIRES. THE SECOND TIME THEY SAID THEY COULD NOT FIND THE PROBLEM, BUT THEY WOULD DOCUMENT IT INCASE THERE WERE PROBLEMS LATER.. I CONTACTED THE MANUFACTURER WHO STATED THAT THEY NEW THERE WAS A PROBLEM WITH THAT MODEL YEAR, BUT THERE WAS NO RECALL…
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THE VAN WAS TAKEN IN 2 TIMES DURING THE WARRANTY PERIOD. THEY ATTEMPTED SOME REPAIRES. THE SECOND TIME THEY SAID THEY COULD NOT FIND THE PROBLEM, BUT THEY WOULD DOCUMENT IT INCASE THERE WERE PROBLEMS LATER.. I CONTACTED THE MANUFACTURER WHO STATED THAT THEY NEW THERE WAS A PROBLEM WITH THAT MODEL YEAR, BUT THERE WAS NO RECALL SO THEY WERE NOT GOING TO DO ANYTHING ABOUT IT. NO SAFETY DEFECT LISTED. *AK
NHTSA ODI #755615
Official recalls
5Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
May 6, 1999
VEHICLE DESCRIPTION: MINI VANS BUILT FOR FLEET SALES ONLY. THE HEADLAMP MODULE DOES NOT IDENTIFY THE PARK LAMP AS "DRL" AS REQUIREMENT OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 108.
Remedy: ALL FLEET OWNERS/OPERATORS WILL BE MAILED NON-REMOVABLE DECALS WITH THE REQUIRED "DRL" LETTERS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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