DT*: THE CONTACT STATED THAT THE RIGHT HAND SIDE OF THE HATCHBACK LIFTGATE SUPPORT DEVICE FAILED AND CAME CRASHING DOWN SECONDS AFTER THE CONTACT'S PET WAS LET OUT OF THE PARKED VEHICLE. THE VEHICLE WAS NOT EQUIPPED WITH A REMOTE LOCKING DEVICE. THE ALLEGED FAILURE WAS MECHANICAL. THE CONSUMERS HUSBAND DID THE REPAIRS HIMS…
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DT*: THE CONTACT STATED THAT THE RIGHT HAND SIDE OF THE HATCHBACK LIFTGATE SUPPORT DEVICE FAILED AND CAME CRASHING DOWN SECONDS AFTER THE CONTACT'S PET WAS LET OUT OF THE PARKED VEHICLE. THE VEHICLE WAS NOT EQUIPPED WITH A REMOTE LOCKING DEVICE. THE ALLEGED FAILURE WAS MECHANICAL. THE CONSUMERS HUSBAND DID THE REPAIRS HIMSELF. *JB
NHTSA ODI #10160610
52,431 miles · Dec 21, 2004
Latches/locks/linkages
WHILE DRIVING 65 MPH THE HOOD LATCH FAILED, CAUSING IT TO FLY UP AND SHATTER THE FRONT WINDSHIELD. VEHICLE WAS TOWED. *AK THE HOOD LATCHES FAILED DUE TO ABNORMAL WEAR. *NM
NHTSA ODI #10101731
77,000 miles · Dec 10, 2004
Latches/locks/linkages
WHILE TRAVELING APPROXIMATELY 45 MPH THE HOOD ON OUR 1999 DODGE CARAVAN FLEW UP, OBSTRUCTING VISION OF DRIVER.*AK
NHTSA ODI #10102492
Mileage unknown · Aug 30, 2004
Latches/locks/linkages
THE REAR DOOR ON MY 1999 DODGE CARAVAN WILL NOT OPEN FROM THE OUTSIDE UNLESS YOU LOCK AND UNLOCK IT A NUMBER OF TIMES USING THE REMOTE DEVICE. PHYSICALLY UNLOCKING THE DOOR FROM THE INSIDE WILL NOT OPEN IT; IN AN ACCIDENT, THE OCCUPANT CAN NOT RELY ON THIS EXIT; THE DEALER DOES NOT CONSIDER INABILITY TO OPEN THE DOOR AS A SAFETY…
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THE REAR DOOR ON MY 1999 DODGE CARAVAN WILL NOT OPEN FROM THE OUTSIDE UNLESS YOU LOCK AND UNLOCK IT A NUMBER OF TIMES USING THE REMOTE DEVICE. PHYSICALLY UNLOCKING THE DOOR FROM THE INSIDE WILL NOT OPEN IT; IN AN ACCIDENT, THE OCCUPANT CAN NOT RELY ON THIS EXIT; THE DEALER DOES NOT CONSIDER INABILITY TO OPEN THE DOOR AS A SAFETY OR WARRANTY ITEM AND CHARGE ME $83 TO FIX.*AK
NHTSA ODI #10088804
90,193 miles · Jun 30, 2003
Electrical SystemLatches/locks/linkagesVehicle Speed Control
1999 DODGE GRAND CARAVAN VIN: [XXX] THIS VAN IS A LEMON FROM DAY 1. I HAVE CONTACTED CHRYSLER, OWNER OF LANDMARK DODGE IN GA, MEDIATION, ARBITRATION, CONSUMER ACTION LINE, AND ANY OTHER PERSON THAT WOULD LISTEN. THIS VAN HAS QUIT ON ME AT LEAST EIGHT TIMES. SOMETIMES ON RURAL ROADS. SEVERAL TIMES ON A MAJOR HIGHWAY. THE LAST MA…
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1999 DODGE GRAND CARAVAN VIN: [XXX] THIS VAN IS A LEMON FROM DAY 1. I HAVE CONTACTED CHRYSLER, OWNER OF LANDMARK DODGE IN GA, MEDIATION, ARBITRATION, CONSUMER ACTION LINE, AND ANY OTHER PERSON THAT WOULD LISTEN. THIS VAN HAS QUIT ON ME AT LEAST EIGHT TIMES. SOMETIMES ON RURAL ROADS. SEVERAL TIMES ON A MAJOR HIGHWAY. THE LAST MAJOR INCIDENT OCCURRED ON FATHER'S DAY WITH SIX FAMILY MEMBERS INSIDE THE VEHICLE. THERE WAS NO WARNING BEFORE IT QUIT. IT WOULD NOT STARTAFTERWARDS. WE WERE ON A BUSY HWY 19/41 IN JONESBORO. SEVERAL OTHER TIMES, I LOST MY SPEEDOMETER, AND COULD NOT ACCELERATE. I HAVE HAD CHECK ENGINE LIGHTS, LEAKY DOORS, INOPERABLE WINDOW MOTORS, HALTED INTERMITTENT WINDSHIELD WIPERS, SLUGGISH LOCKS, ETC. I WANTED TO KEEP MY VEHICLE. HOWEVER, IT IS VERY UNSAFE. I CANNOT AFFORD TO TRADE IT IN. THAT WAS NOT MY INTENTION WHEN I PURCHASED IT.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10025200
Mileage unknown · May 10, 2002
Latches/locks/linkages
A PART IN THE REAR LATCH ASSEMBLY BROKE AND I WAS UNABLE TO USE MY REAR DOOR UNTIL THE DEALER ORDERED A NEW PART AND INSTALLED IT. MY CONTENTION IS THAT THIS PART SHOULD NOT HAVE COST ME $143.95 BECAUSE THE PART DID NOT BREAK FROM ABUSE AND THE VEHICLE IS FAIRLY NEW. I CAN ONLY HOPE THAT DOES NOT HAPPEN AGAIN BECAUSE THE PART TH…
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A PART IN THE REAR LATCH ASSEMBLY BROKE AND I WAS UNABLE TO USE MY REAR DOOR UNTIL THE DEALER ORDERED A NEW PART AND INSTALLED IT. MY CONTENTION IS THAT THIS PART SHOULD NOT HAVE COST ME $143.95 BECAUSE THE PART DID NOT BREAK FROM ABUSE AND THE VEHICLE IS FAIRLY NEW. I CAN ONLY HOPE THAT DOES NOT HAPPEN AGAIN BECAUSE THE PART THAT BROKE WAS PLASTIC.
NHTSA ODI #761766
Mileage unknown · Nov 23, 1999
Latches/locks/linkagesPower TrainStructure
FRAME IS BENT/ REAR AXLE IS OFF BY 30 DEGREE, AND TRANSMISSION IS GOING OUT, CAUSING THE VEHICLE TO STALL.THERE IS A LOUD KNOCKING NOISE COMING FROM THE VEHICLE. ALSO, REAR TAILGATE WILL NOT OPEN. DEALER CAN'T DETERMINE THE CAUSE. *AK
NHTSA ODI #850720
Mileage unknown · Jan 21, 1999
Latches/locks/linkages
INTERMITTENTLY WHILE DRIVING OVER BUMPS THE VEHICLE SLIDING DOOR OPENED UNEXPECTEDLY WHICH MAY CAUSE INJURIES. PROBLEM HAPPENED 6 TIMES. DEALER CANNOT DETERMINE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT FOR FLEET SALES ONLY. THE HEADLAMP MODULE DOES NOT IDENTIFY THE PARK LAMP AS "DRL" AS REQUIREMENT OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 108.
Remedy: ALL FLEET OWNERS/OPERATORS WILL BE MAILED NON-REMOVABLE DECALS WITH THE REQUIRED "DRL" LETTERS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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