NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
27 reportsClear category filterMileage unknown · Jul 22, 2020
Steering
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL CEASED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND INFORMED THE CONTACT THAT THE SERPENTINE BELT WAS DETACHED. THE VEHICLE WAS REPAIRED. T…
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TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL CEASED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND INFORMED THE CONTACT THAT THE SERPENTINE BELT WAS DETACHED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE SERPENTINE BELT WAS REPLACED SEVERAL TIMES HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT PROVIDED.
NHTSA ODI #11340839
Mileage unknown · Feb 10, 2016
Steering
"TAKATA RECALL" THGE SERPINTINE BELT KEEPS BREAKING OR COMMING OFF WHILE DRIVING NORMALLY. I VE HAD IT REPKACED NUMBEROUS TIMES. THEY TOLD ME IT WAS THE PULLEY, I CHANGED THAT. AND THE BELT HAS COME OFF AGAIN!
NHTSA ODI #10825479
Mileage unknown · Nov 25, 2014
Engine And Engine CoolingSteeringStructure
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. WHILE OPERATING THE VEHICLE, THE MAIN DRIVE BELT WOULD DETACH FROM THE ENGINE AND THE POWER STEERING WOULD SUDDENLY STOP FUNCTIONING. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. IN ADDITION, WHILE OPERATING THE VEHICLE, THE FRONT BUMPER WOULD SUDDENLY DETACH FROM THE VEHICLE AND F…
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TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. WHILE OPERATING THE VEHICLE, THE MAIN DRIVE BELT WOULD DETACH FROM THE ENGINE AND THE POWER STEERING WOULD SUDDENLY STOP FUNCTIONING. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. IN ADDITION, WHILE OPERATING THE VEHICLE, THE FRONT BUMPER WOULD SUDDENLY DETACH FROM THE VEHICLE AND FALL TO THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10660871
100,000 miles · Sep 12, 2007
Steering
TL*THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT RECEIVED A RECALL NOTICE, BUT THE VEHICLE WAS NOT EXPERIENCING ANY FAILURES AT THE TIME. AFTER THE DEALER PERFORMED THE RECALL REPAIR, HE NOTICED THAT THE STEERING WHEEL KEPT MOVING UP AND DOWN AND HE HEARD A LOUD SQUEAKING NOISE. HE TOOK THE VEHICLE BACK TO THE DEALER, BU…
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TL*THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT RECEIVED A RECALL NOTICE, BUT THE VEHICLE WAS NOT EXPERIENCING ANY FAILURES AT THE TIME. AFTER THE DEALER PERFORMED THE RECALL REPAIR, HE NOTICED THAT THE STEERING WHEEL KEPT MOVING UP AND DOWN AND HE HEARD A LOUD SQUEAKING NOISE. HE TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY WOULD NOT REPAIR THE STEERING WHEEL AGAIN WITHOUT A SERVICE CHARGE. THE CURRENT MILEAGE WAS 120,000 AND FAILURE MILEAGE WAS 100,000. UPDATED 11/21/07. *JB
NHTSA ODI #10202774
71,500 miles · Sep 14, 2004
Steering
THIS FAMILY CAR IS NOT A VEHICLE WE DRIVE EVERY DAY. ON (9/10/04), WE WENT TO USE THIS CAR WITH LESS THAN 72,000 MILES ON IT, AND WHEN WE WENT TO TURN THE STEERING WHEEL WE HEARD A SQUELING NOISE FROM THE POWER STERING UNIT. WE FOUND AN AREA OF SEEPAGE OF STERING FLUID UNDER THE VEHICLE. AFTER FURTHER INVESTIGATION WE HAD FO…
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THIS FAMILY CAR IS NOT A VEHICLE WE DRIVE EVERY DAY. ON (9/10/04), WE WENT TO USE THIS CAR WITH LESS THAN 72,000 MILES ON IT, AND WHEN WE WENT TO TURN THE STEERING WHEEL WE HEARD A SQUELING NOISE FROM THE POWER STERING UNIT. WE FOUND AN AREA OF SEEPAGE OF STERING FLUID UNDER THE VEHICLE. AFTER FURTHER INVESTIGATION WE HAD FOUND IT TO BE COMING FROM THE AREA OF THE BASE OF THE POWER STERING PUMP CASTING. THE LEAKING FLUID IS ACTUALLY FLOWING THROUGH THE VOIDS IN THE METAL OF THIS UNIT. NOT ONLY IS THIS A HAZARD TO THE OPERATION OF THE VEHICLE AND ITS PASSENGER'S, IT IS A HAZARD TO OTHER VEHICLES ON THE HIGHWAY. I AM VERY CONCERNED WITH THE USE OF POOR QUALITY PARTS AND USED IN OUR TRANSPORTATION INDUSTRY. IF A PERSON IS DRIVING ONE OF THESE VEHICLES AND ONE OF THESE UNITS FAILS IT COULD CAUSE CATASROPHIC DAMAGE TO THE PEOPLE INVOLVED. I DO FEEL OBLIGATED TO INFORM YOU OF THIS DEFECT. AS OF 8/17/04 THIS VEHICLE WILL HAVE THIS DEFECTIVE POWER STERING UNIT REPLACED AT THE CHRYSLER DEALER IN KEENE NH. I AM NOT AWARE IF I WILL BE ABLE TO GET THIS UNIT BACK FROM THE DEALER WHEN THEY REPLACE IT.
NHTSA ODI #10090968
Mileage unknown · Jul 15, 2004
Power TrainSteering
WHILE DRIVING AT 45 MPH THE STEERING PUMP FAILED, CONSUMER LOST THE CONTROL, BUT WAS ABLE TO PULL OUT OF THE ROAD. VEHICLE WAS TAKEN TO INDEPENDENT REPAIR SHOP, MECHANIC DETERMINED STEERING PUMP HAD TO BE REPLACED. *AK ALSO, AT 50,000 MILES, TRANSMISSION FAILED WHILE DRIVING. *LA
NHTSA ODI #10075445
Mileage unknown · Jun 23, 2004
Steering
1999 DODGE CARAVAN STEERING WHEEL LEAD WEIGHT BROKE OFF AND FELL INTO THE HORN AND AIR BAG WIRING.*MR *JB
NHTSA ODI #10079945
Mileage unknown · Apr 27, 2004
Steering
WHILE THE VEHICLE WAS PARKED CONSUMER NOTICED THAT FLUID WAS LEAKING FROM UNDER THE VEHICLE. CONSUMER TOOK VEHICLE TO A BODY SHOP FOR INSPECTION, AND MECHANIC DETERMINED THAT STEERING POWER ASSIST PUMP NEEDED TO BE REPLACED. *AK
NHTSA ODI #10071693
50,000 miles · Jan 15, 2004
SteeringUnknown Or Other
THE WINDSHIELD WIPERS FELL OFF THE CAR. THE THERMOSTAT FAILED. THE WINDSHIELD WIPERS FELL APART. THE STEERING BELT FELL OFF. THE SPEED SENSOR WENT. THE STEERING BELT AND ALTERNATER BELT AND PULLEY SYSTEM FELL OFF DOING 70MPH. THE BACK BREAKS HAD RUST BUILD UP. THIS ALL HAPPENED IN THE FIRST THREE MONTHS I'VE OWNED THE CAR.
NHTSA ODI #10070212
89,000 miles · Jan 5, 2004
Engine And Engine CoolingSteering
WHILE DRIVING THROUGH A LIGHT RAIN/SLUSH MIXTURE THE CAR LOST POWER STEERING, ETC. CONSUMER IDENTFIED THAT THE SERPENTINE BELT HAD CAME OFF. THIS SEEMS TO BE A COMMON PROBLEM WITH LATE 90'S DODGE CARAVAN'S. I HAVE A RELATIVE WHO HAD THE SAME PROBLEM 2 WEEKS EARLIER. DODGE DOES HAVE A SERVICE BULLETIN RELATED TO THIS, BUT …
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WHILE DRIVING THROUGH A LIGHT RAIN/SLUSH MIXTURE THE CAR LOST POWER STEERING, ETC. CONSUMER IDENTFIED THAT THE SERPENTINE BELT HAD CAME OFF. THIS SEEMS TO BE A COMMON PROBLEM WITH LATE 90'S DODGE CARAVAN'S. I HAVE A RELATIVE WHO HAD THE SAME PROBLEM 2 WEEKS EARLIER. DODGE DOES HAVE A SERVICE BULLETIN RELATED TO THIS, BUT IT DOES SEEM TO BE SOME TYPE OF DESIGN FLAW THAT NEEDS TO BE ADDRESSED SINCE IT RELATES TO THE POWER STEERING, AND NEARLY EVERY OTHER VITAL SYSTEM.*AK
NHTSA ODI #10052414
Official recalls
5Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
May 6, 1999
VEHICLE DESCRIPTION: MINI VANS BUILT FOR FLEET SALES ONLY. THE HEADLAMP MODULE DOES NOT IDENTIFY THE PARK LAMP AS "DRL" AS REQUIREMENT OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 108.
Remedy: ALL FLEET OWNERS/OPERATORS WILL BE MAILED NON-REMOVABLE DECALS WITH THE REQUIRED "DRL" LETTERS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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