I HAD BEEN TO A FUNERAL AND WAS DRIVING HOME ON THE HIGHWAY AT THE HIGHWAY SPEED OF 70 MILES PER HOUR ONLY MINUTES BEFORE THE FAILURE OF THIS PART. I HAD TURNED INTO THE RESIDENTIAL SECTION AND HAD GOTTEN TO MY HOUSE AND SLOWED TO ABOUT 20 MILES PER HOUR OR LESS TO TURN INTO MY DRIVEWAY. THE PART BROKE AT THIS TIME AND ALL THE…
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I HAD BEEN TO A FUNERAL AND WAS DRIVING HOME ON THE HIGHWAY AT THE HIGHWAY SPEED OF 70 MILES PER HOUR ONLY MINUTES BEFORE THE FAILURE OF THIS PART. I HAD TURNED INTO THE RESIDENTIAL SECTION AND HAD GOTTEN TO MY HOUSE AND SLOWED TO ABOUT 20 MILES PER HOUR OR LESS TO TURN INTO MY DRIVEWAY. THE PART BROKE AT THIS TIME AND ALL THE POWER STEERING WENT OUT. I COULD NOT TURN INTO MY DRIVEWAY. I HAD MY CAR TOWED TO THE NEAREST MECHANIC AND HE TOLD ME WHAT PART HAD BROKEN. IT ALSO HIT THE PULLEY WHEN IT BROKE AND THE PULLEY AND BELT BROKE ALSO. MY MECHANIC TOLD ME THIS IS A DEALER ITEM; HOWEVER, THEY STOCK IT BECAUSE IT BREAKS ALL THE TIME ON THE 1999 MODELS AND OLDER MODELS ALSO. IF THIS PART HAD BROKEN ONLY MINUTES EARLIER WHILE I WAS ON THE HIGHWAY, DRIVING AT THE HIGHWAY SPEED OF 70 MILES PER HOUR AND THE POWER STEERING WENT OUT COMPLETELY, I COULD HAVE HAD AN ACCIDENT AND THE PASSENGER IN MY VAN AND MYSELF COULD HAVE BEEN SERIOUSLY INJURED OR KILLED AND IT COULD HAVE INVOLVED OTHER VEHICLES DUE TO MY LACK OF STEERING ABILITY. I HAVE NOT CALLED DODGE TO SEE IF THIS PART HAS BEEN REDESIGNED FOR THE NEWER MODELS OR NOT. I BELIEVE THIS SHOULD BE A RECALL ITEM DUE TO THE IMMINENT DANGER IMPOSED BY THIS FAILURE AND THE FACT THAT IT HAPPENS VERY OFTEN.*AK
NHTSA ODI #748154
Mileage unknown · Jun 27, 2001
Steering
IN HEAVY SLOW MOVING TRAFFIC WITH THE ENGINE RUNNING AND AIR CONDITIONING ON I LOST THE POWER STEERING WHICH MAKES IT VERY DIFFICULT TO TURN THE WHEEL.JERRY ULM CHRYSLER DEALER CHARGED ME $208. AND TOLD ME SOMEONE INSTALLED THE WRONG FLUID IN THE RESERVOIR WHICH ISN'T TRUE ANYWAY THE PROBLEM OCCURRED AGAIN AND THE DEALER SAYS HE…
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IN HEAVY SLOW MOVING TRAFFIC WITH THE ENGINE RUNNING AND AIR CONDITIONING ON I LOST THE POWER STEERING WHICH MAKES IT VERY DIFFICULT TO TURN THE WHEEL.JERRY ULM CHRYSLER DEALER CHARGED ME $208. AND TOLD ME SOMEONE INSTALLED THE WRONG FLUID IN THE RESERVOIR WHICH ISN'T TRUE ANYWAY THE PROBLEM OCCURRED AGAIN AND THE DEALER SAYS HE CANNOT FIND ANYTHING WRONG.I'M WONDERING IF ANY OTHER COMPLAINT OF THIS NATURE HAS BEEN LAUNCHED I'M AFRAID TO DRIVE FOR VACATION IN THE VERY HOT WEATHER.
NHTSA ODI #747487
Mileage unknown · Nov 27, 2000
Steering
WHILE DRIVING, CONSUMER COULD HEAR NOISE COMING FROM RACK AND PINION STEERING. TECHNICIAN TOLD CONSUMER THAT RACK AND PINION NEEDED TO BE REPLACED, BUT DID NOT POINT TO STATUS, JUST AS DETERIORATION. *AK *SLC
NHTSA ODI #875505
Mileage unknown · Aug 23, 2000
Steering
WHILE TRAVELING NOTICED A LOUD NOISE, COULD NOT STEER VEHICLE. DEALER HAS BEEN NOTIFIED. *AK THE DEALER REPLACED THE STEERING PUMP AND THE STEERING RACK. *YH
NHTSA ODI #868464
Mileage unknown · Jun 25, 2000
Steering
I AM VERY UPSET THAT AFTER JUST 3 MONTHS OF OWNING THIS VEHICLE, THE TRANSMISSION GOES AT SUCH LOW MILEAGE AND WITH NO WARNING WHAT SO EVER.*AK
NHTSA ODI #724511
Mileage unknown · Jun 23, 2000
Engine And Engine CoolingSteering
WHILE DRIVING TIE ROD BROKE, CAUSING LOSS OF CONTROL. ALSO, THE ENGINE STALLED WITHOUT A WARNING. *AK
NHTSA ODI #864202
Mileage unknown · Oct 14, 1999
Steering
HAD TAKEN VEHICLE TO MECHANIC FOR REGULAT OIL CHANGE SERVICE. THE NEXT DAY, THE STEERING WHEEL STARTED TO ACT UP. COULD NOT TURN STEERING WHEEL UNLESS PULLED ON IT VERY HARD. HAD NO PROBLEM PRIOR TO OIL CHANGE BY MECHANIC. *AK
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT FOR FLEET SALES ONLY. THE HEADLAMP MODULE DOES NOT IDENTIFY THE PARK LAMP AS "DRL" AS REQUIREMENT OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 108.
Remedy: ALL FLEET OWNERS/OPERATORS WILL BE MAILED NON-REMOVABLE DECALS WITH THE REQUIRED "DRL" LETTERS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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