THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER NOTICED WHEN THE HORN WAS APPLIED IT FAILED TO COME ON . *AK THE DEALER INDICATED THAT IT WOULD COST $100. TO REPLACE THE PART WHICH WAS RECALLED BY THE FACTORY. THE MANUFACTURER WOULD NOT PERFORM THE REPAIRS FREE OF CHARGE BECAUSE THE FACTORY WOULDN'T REI…
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THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER NOTICED WHEN THE HORN WAS APPLIED IT FAILED TO COME ON . *AK THE DEALER INDICATED THAT IT WOULD COST $100. TO REPLACE THE PART WHICH WAS RECALLED BY THE FACTORY. THE MANUFACTURER WOULD NOT PERFORM THE REPAIRS FREE OF CHARGE BECAUSE THE FACTORY WOULDN'T REIMBURSE FOR THE MODEL/YEAR OF THE CONSUMER'S VEHICLE. *NM
NHTSA ODI #10101396
63,000 miles · Dec 14, 2004
Air BagsElectrical System
NO PARTS, RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING. REGAL DODGE 561-683-1511. THE DEALERSHIP IS AWARE OF THE PROBLEM. *AK
NHTSA ODI #10103753
Mileage unknown · Dec 9, 2004
Air BagsCrashInjury
THE CONSUMER HIT A POLE AND THE AIRBAG FAILED TO DEPLOY ON IMPACT. *JB
NHTSA ODI #10103462
Mileage unknown · Dec 6, 2004
Air BagsService Brakes, HydraulicCrashInjury
WHILE TRAVELING ABOUT 45 MPH ANOTHER VEHICLE SUDDENLY STOPPED ON THE HIGHWAY CONSUMER APPLIED THE BRAKES BUT PEDAL WENT TO THE FLOOR. CONSUMER AVOIDED THE OTHER VEHICLE BY SKIDDING INTO A DITCH. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED HEAD AND BACK INJURIES,BUT REFUSED TO GO TO THE DOCTOR FOR …
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WHILE TRAVELING ABOUT 45 MPH ANOTHER VEHICLE SUDDENLY STOPPED ON THE HIGHWAY CONSUMER APPLIED THE BRAKES BUT PEDAL WENT TO THE FLOOR. CONSUMER AVOIDED THE OTHER VEHICLE BY SKIDDING INTO A DITCH. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED HEAD AND BACK INJURIES,BUT REFUSED TO GO TO THE DOCTOR FOR MEDICAL ATTENTION. VEHICLE WAS TOWED TO CONSUMER'S RESIDENCE.*AK
NHTSA ODI #10103217
100,000 miles · Nov 30, 2004
Air BagsElectrical System
DEALERSHIP WILL NOT REPAIR RECALL 04V480000 AIR BAG CLOCK SPRING UNLESS THE VEHICLE WAS CURRENTLY EXPERIENCING THE PROBLEM. HOWEVER, PROBLEM WAS NOT RESOLVED. *AK
NHTSA ODI #10101853
100,000 miles · Nov 26, 2004
Air BagsCrashInjury
WHILE TRAVELING AT 60 MPH VEHICLE INVOLVED IN A REAR END COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY. CONSUMER WAS CONCERNED SINCE A RECALL LETTER WAS RECEIVED FOR NHTSA RECALL 04V48000. *AK
NHTSA ODI #10101664
107,000 miles · Nov 24, 2004
Air Bags
AIR BAG LIGHT WENT ON, WE WERE INFORMED THAT THERE WAS A RECALL, DEALER WILL NOT EVEN LOOK AT THE VAN UNTIL DEC. 21ST. THIS IS UNACCEPTABLE! IT IS A SAFETY ISSUE!CHRYSLER REFUSED TO PUSH THE DEALER TO FIX THE VAN EARLIER. *NM
NHTSA ODI #10100476
Mileage unknown · Nov 18, 2004
Air BagsEquipment Adaptive/mobility
RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING. CONSUMER WAS UPSET THAT THE DEALER GAVE HER AN APPOINTMENT FOR 3:00 PM ON NOVEMBER 16, 2004. AFTER WAITING SHE WAS TOLD THAT DEALER WAS NOT ABLE TO SEE HER, AND SHE NEEDED TO GO TO THE DEALER THAT MODIFIED HER VEHICLE FOR THE HANDICAPPED.*AK
NHTSA ODI #10101292
Mileage unknown · Nov 18, 2004
Air BagsElectrical SystemVehicle Speed Control
THE HORN AND THE CRUISE CONTROL FAILED TO OPERATE WHEN THE AIR BAG WARNING LIGHT CAME ON. UPON HAVING THE AIR BAG CLOCK SPRING RECALL 04V480000 REPAIRS PERFORMED DEALERSHIP INDICATED THAT THE HORN FAILURE WAS NOT RELATED TO THE DEFECTIVE RECALL PART, AND CHARGED THE CONSUMER $100.00 TO HAVE THE PART REPLACED. *AK
NHTSA ODI #10101287
Mileage unknown · Nov 17, 2004
Air BagsCrashInjury
CONSUMER'S VEHICLE STOPPED AT A RED LIGHT WHEN A DRUNKEN DRIVER COLLIDED WITH CAR FROM THE REAR. CONSUMER'S VEHICLE ALSO COLLIDED WITH A CAR POSITIONED IN FRONT. UPON IMPACT, AIRBAGS FAILED TO DEPLOY. DRIVER SUSTAINED SERIOUS INJURIES.*AK
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT FOR FLEET SALES ONLY. THE HEADLAMP MODULE DOES NOT IDENTIFY THE PARK LAMP AS "DRL" AS REQUIREMENT OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 108.
Remedy: ALL FLEET OWNERS/OPERATORS WILL BE MAILED NON-REMOVABLE DECALS WITH THE REQUIRED "DRL" LETTERS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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